Rated 4.3 out of 5 by 87
Rated 2.0 out of 5.0 by DDWard Unpleasant Smell
Hotel Staff nice and respectful. Candlewood Suites allows you to save on dining especially if you travel with a good sized family. I love staying there because of their kitchenettes so we purchase groceries and save on money. I was disappointed in this hotel because my room had a very unpleasant smell. We were relocated but the second room did as well. We chose to just tolerate it.
May 28, 2015
Rated 5.0 out of 5.0 by TexansRocketsAstros23 Excellent stay, great friendly staff
The customer service was excellent. Front desk staff was very friendly. Housekeeping always seems to have smiles on their faces.
April 30, 2015
Rated 4.0 out of 5.0 by IHG Traveler Good location
The hotel was centrally located for my needs. Close to the west end energy businesses and the Sam Houston Tollway. A very quiet location - no road noise.
April 9, 2015
Rated 5.0 out of 5.0 Need Breakfast
My stay was excellent and i enjoyed the facility and the quality of service of the staff. I will just recommend to have may be an area fror breakfast instead of cupboard.
April 7, 2015
Rated 5.0 out of 5.0 by Brandy2014 Awesome experience
Clean, Friendly, Close to West Chase for my work, access to on and oft the highway, felt safe when returning late
March 20, 2015
Rated 2.0 out of 5.0 by texastoaster Not so great
This could be a fallback option if you cannot reserve a better hotel in this area. Don't expect a 4 or 5-star hotel experience. This is more like a space you rent, and you are responsible for keeping it clean, etc. I don't understand the pricing structure and the service model of such an establishment.
Only reason i stayed here is that it was very close to where I had to go everyday for my business visit.
March 15, 2015
Rated 2.0 out of 5.0 by lc2015 Disappointed
We have stayed at this location 2 years ago and it was great with clean rooms and friendly staff. On this visit, we found that the entire hotel appeared run down and not well maintained. The room was extremely worn out and the hall way smelled of bad food. The entire area of town smelled as though there was major sewer problems. There were only two staff members that we encountered that were helpful, but the rest of staff were either verbally loud, obnoxious or just plan ignored the guests.
February 26, 2015
Rated 5.0 out of 5.0 by VTomball Great Hotel.
Friendly staff and excellent customer service. Met all of my needs during my stay at this property and exceeded my expectations. Highly recommended.
February 24, 2015