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Rated 4.1 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Great service Craig, the night auditor, always has a room ready if one is available. Service is very important to me . Rooms have been update. Location is great. Close to Galeria, Audio and Video Security Surveillance on property. Have recommended this hotel many times. June 23, 2015
Rated 5.0 out of 5.0 by Always Great I make business trips to Houston every 4-6 weeks and love staying here. Conveniently located, staff are friendly and helpful, rooms are nice. June 17, 2015
Rated 5.0 out of 5.0 by Clean and great service Great customer service. Comfortable and clean rooms. Nicely furnished. June 16, 2015
Rated 4.0 out of 5.0 by Not so great service The hotel is clean and comfortable but the service is not so great. I hope the manager can take steps to improve the service. June 5, 2015
Rated 3.0 out of 5.0 by leaving items in room I called to the hotel not 48 hours later about my pillow and med I left in my room. They said they would look. Never called me back,and When I called back they told me they would check with the head of housecleaning and call me back,they never called back and b/cause of this it cost me $216.00 for a new orthopedic pillow and my medicine. June 4, 2015
Rated 4.0 out of 5.0 by Excellence The hotel was great. It was in a centralized location. I eat out a lot when I am out of town but often have leftovers. It was great that i could bring my leftovers back to the room and store them. May 27, 2015
Rated 4.0 out of 5.0 by Candlewood Suite - value for money, but be aware of location I visit Houston fairly regularly for business, staying at the Downtown mostly. For this trip, I wanted to stay near the Houston Galleria and opted for the Candlewood Suites for a change. From Google map, I saw how "close" this hotel was to the Galleria, and thought that it would be an easy walk (I like to walk) to and from these two places. But I forget how BIG Houston is, and Candlewood Suites By The Galleria isn't exactly by the Galleria. Its a 30-minute fairly inconvenient walk, crossing one major highway before you actually get to the Galleria. And I was reminded by my colleagues that people don't walk in Houston, which is a shame. It would have been a fantastic option if the Galleria area has a dedicated walking/cycling route. Anyhow, back to the hotel - this was my first stay at the Candlewood Suites, The hotel is definitely value-for-money - excellent bed/sleep, with a full-functioning kitchenette area. The gym was adequate for my needs - one multi-gym, a treadmill, two cross trainers, and free weights, which works if you want to have a quick work-out. The hotel is also equipped with a laundry facility, and the Candlewood Cupboard (where you have a selection of food stuff you buy if you need). But if you prefer eating out, Boudreaux's Cajun Kitchen and Subway are a 5-min walk away, next to the Home Depot. As my previous suggestion, perhaps the hotel may want to give IHG points to its members if the member elect not to have his room clean daily - save resources. If you have a car, I would recommend this hotel for its value-for-money, no nonsense facility. May 25, 2015
Rated 3.0 out of 5.0 by HOUSTON HOTEL Property had some problems and issues. It appeared to be a bad day at the hotel and I just happened to check in on it. Offering some type of complimentary breakfast might be beneficial for the property. I'm sure people can enjoy themselves on a perfect day! May 24, 2015
  • 2015-07-01T09:58:55.399-05:00
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