Rated 4.0 out of 5 by 46
Rated 3.0 out of 5.0 by sgill66 Very poor property location
Terrible location. Hidden behind other buildings on the "bad" side of FM1960 with only one way in and out on a very busy street. Check in experience was terrible as the attendant was not adequately trained and did not know what she was doing. The sofa bed mattress was very uncomfortable for my kids and the hallway reeked of smoke and rotten food smells.
July 8, 2015
Rated 4.0 out of 5.0 by o99c00 Great stay
I had no issues when staying here. The staff were helpful.
May 23, 2015
Rated 2.0 out of 5.0 by snouse lack of reponse by motel to my concerns
side entry door would not allow access using key card, only one washing machine in service for 2 weeks
April 10, 2015
Rated 4.0 out of 5.0 by MissTravelor Nice facility
I enjoyed my stay. The facility was not that easy to find as the sign was hard to see. The check in process was easy and quick. The room was clean, bed comfortable and check out a breeze. I also used the fitness room and it was clean and the machines were in all working order. Will stay here again!
March 11, 2015
Rated 3.0 out of 5.0 by Joelasagna Terrible Service
The experience at this hotel was totally unacceptable
Between the rude staff and the broken couch I probably wouldn't try again. Sadly I wanted to do more business with Holiday Inn but I'm treated better at your competitor
March 7, 2015
Rated 4.0 out of 5.0 by Dan O. Comfortable Room
Hotel needs better access. Very difficult to enter and reenter hotel during peak traffic hours.
March 7, 2015
Rated 5.0 out of 5.0 by notyou91 Great Experience
Hotel was new, clean and in a great location. For the money, it was by far the best hotel around.
February 18, 2015
Rated 1.0 out of 5.0 by Dan4234 DO NOT GET A GROUND FLOOR ROOM
Mattress and pillow were extremely uncomfortable. Room looked a little run down. Fitness center was better than most (which is important to me).
My biggest issue was that after requesting a high floor room at the time of booking, I was given a ground floor room located at the front of the hotel. Probably because this hotel is located behind an abandoned construction site that attracts all sorts of trouble (a colleague thought he saw a drug deal going on), they feel the need to brightly light the front of the building for security purposes. Well, that's great unless you have a ground floor room located in the front. With spot lights shining into your hotel room window, unless the shades are clamped completely tight, bright light streams through. I brought this to the attention of the front desk manager, but though he took action, it had no effect.
Look, be aware that as a value hotel (they don't offer many services to keep the price down), the price you pay is really not worth it if you don't get a good nights sleep.
January 18, 2015