Rated 4.3 out of 5 by 147
Rated 5.0 out of 5.0 by shanks03 Excellent valus
This hotel is located conveniently close to major highways and shopping and at the same time quiet and peaceful. The only negative comment is that the computer system was not working when I checked in.
June 29, 2015
Rated 5.0 out of 5.0 by Mercedez Dean Outstanding Service
The staff, location and cleanliness was awesome! I will come back and recommend others of such a great time your hotel has to offer. I have and will continue to stay whether it is extended or not! Home away from home is what I had at your establishment. Thank you West chase Sam Houston Parkway Team!
June 22, 2015
Rated 2.0 out of 5.0 by Costomer Customer
It has a relatively big bathroom consider the suit is really small. The full size refrigerator was really loud, couldn't have good sleep. Room has strange smell. I was told the room was only cleaned every 7 nights. You need to deal with the garbage yourself. If you need a clean towel, brought to the front desk ask for it.
June 17, 2015
Rated 5.0 out of 5.0 by John5598 Great value in Houston
Hotels can get pretty expensive in Houston but Candlewood Suites delivers value for it's comparably low rate. Good location, appearance, amenities, comfortable, secure, friendly staff, clean rooms and furnishings can't be beat.
June 1, 2015
Rated 5.0 out of 5.0 by Mune679 Comfortable Rooms, Flexible Staff
The room that was assigned to us was close to the lobby exit, and there wasn't anyone else near us so it stayed pretty quiet around us. The staff was friendly and any issues that came up they did their best to address it . Such as an issue in my room they offered us another room to stay in. I would stay here again
May 29, 2015
Rated 1.0 out of 5.0 by Andy454 Avoid this place!
Awful internet service frequently dropped, no breakfast, noisy A/C, very rude staff, and housecleaning services only once every seven days. Avoid this place.
May 25, 2015
Rated 3.0 out of 5.0 by trekmanone Average Stay
Difficult to navigate on one-way frontage road to enter hotel. Hotel sign is farther down road where there is no entrance. Will have to drive around long loop to return to find entrance.
Lots of mechanical thumping noise. HVAC, AC,???
Great front staff.
Very nice upgraded room.
May 25, 2015
Rated 4.0 out of 5.0 by 32kz078 very nice home away from home
staffs very pro. amenities are nice. room is clean. priced okay. BUT I made a reservation for a smoking room. which they didn't have when I checked in. defeats the purpose of a reservation.
May 18, 2015