Rated 4.3 out of 5 by 278
Rated 2.0 out of 5.0 by Verified Reviewer Appalling Way to Treat a Guest
The hotel itself is fine, but on the last day there of a 2-week stay, I was accused of smoking in a non-smoking room, which I absolutely did NOT do. I was told by the manager that he had other employees think the same thing a week prior- a WEEK prior- yet not one word was said to me until the last day, which was just a cheap way to make $150. I am a smoker whose room was literally next door to the outside exit, so when I'd go back and forth from smoking, of course the hallway smelled of smoke a little, and so did my room because everything I OWN smells like smoke, and it wasn't a far walk from the door at all. When you stay somewhere for 2 weeks, no matter how much laundry you do, that's going to happen. I was TOTALLY disgusted at how I was treated, I was embarrassed, and I'll probably never bother to stay at a Candlewood Suite ever again.
May 24, 2016
Rated 5.0 out of 5.0 by AODS Friendly and accommodating staff.
Friendly and accommodating staff made for a comfortable stay. My room was spacious and updated. The free coffee was delicious. Plenty of parking available.
May 24, 2016
Rated 3.0 out of 5.0 by STPServicesLLC Average
This room is adequately stocked for an extended stay with a nice layout, ample room and small kitchen accommodations. There is nothing within walking distance. If you are left at the room while your partner is out working on the job site there isn't anything near by. Not even a gas station. Our room had a really bad spot right at the entry way by the door and something had apparently tried to eat through one of the walls. I found a roach in the room as well. It was only one and it was dead but it wasn't there the night before so it had to have been alive at some point. There are no "DO NOT DISTURB" signs for the doors and the cleaning staff were knocking at the door 3 times on the last day starting at 8:00 AM even though check out isn't until 12. It was a little annoying. The worst part is that the AC in these rooms are on a motion sensor so when you try to go to bed at night it kicks off repeatedly. I slept on the couch while my husband slept in the bed to keep the AC on. This was our second stay and we hadn't realized this and just thought there was just something wrong with the AC the first time. We will not stay again.
May 23, 2016