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Rated 4.8 out of 5 by 329 reviewers.
Rated 4.0 out of 5.0 by Conveniently Located I miss getting up to a warm breakfast, but for the convenience and price, I typically choose this Candlewood location when I'm in JAX, February 1, 2016
Rated 5.0 out of 5.0 by Convenient, clean, comfortable My original reservation was for one night at Candlewood in Jacksonville; however, I was so pleased with its convenient location, room size, cleanliness, comfortable bed, overall attractiveness, and quiet, that I stayed here again a couple weeks later. January 30, 2016
Rated 5.0 out of 5.0 by nice bed good kitchen and frindly people Great Location. Easy to get around town. Room was very nice.. January 26, 2016
Rated 4.0 out of 5.0 by Good location, spacious suite What I liked: The location is quiet but within 6 minutes' drive from my client's location. The one-bedroom suite has a desk that is actually useful for work, as opposed to the bolted to the wall "desks" that do not allow stretching my legs - as I had to work at my laptop two full days over the weekend, the good desk and comfortable, ergonomic chair made a huge difference! What could be improved: The kitchen does not have an oven, just a (very good) microwave, so frozen pizza is not really an option for dinner. The bathroom amenities do not include shower gel - no big deal, but I did not bring any as I have rarely seen a hotel not offering this during my last 10 years of extensive business travel. Value for money: Certainly! While my client foots the bill, I prefer to spend their money wisely, and Candlewood Suites Jacksonville's pricing is just right. January 26, 2016
Rated 5.0 out of 5.0 by Very courteous staff We were greeted by a very personable staff member who was very considerate of my medical needs. We were greeted and friendly chatted briefly as we came and went to our daily activities. January 25, 2016
Rated 5.0 out of 5.0 by Love this hotel! My husband and I love this hotel! The staff is always friendly and courteous and they make us feel as if we are long time friends by calling us by name. If we leave early, our bill is ready and waiting for us. We have the phone number programmed into our phones for convenience. The beds are very comfortable and everything is always fresh and clean. January 24, 2016
Rated 2.0 out of 5.0 by Disappointed I always love at staying at these hotels, they are usually very clean, service is good, people are friendly, the rates are good but unfortunately this one did not hold up to those standards, it started out fine, we arrived on Sat.,, that night and every night the people in the room above from 6pm till midnight where constantly making noise, someone was running around and jumping on the floor, complained about it several time, but did no good, then on Monday I needed to change my sheets went to the front desk and the lady told me that she would have them to change them for me the following morning, came back that afternoon, not only was my bed not changed but the magnets were on the outside of the door saying not to clean the room, I went to the front desk again and she told me that would change my bed Tuesday, checked to make sure that the magnet was not on my door, came back that afternoon and found again my bed had not been changed and the magnet was back on the door, went to the front desk again and complained, Wednesday same thing again and magnet on the door, went up to the front desk on Thursday she informed me that they only change the sheets every 7 days, but she will give me sheets if I want to change it myself, at this point I was so frustrated that I told her never mind, I have sleeping on dirty sheets all week why bother now, she acted like she just didn't care, was there until Sat. got up that morning no coffee available sign said that they had run out, no offer for anything else, went to the front desk and the metal door was pulled down and couldn't find anyone to talk to, I have never gotten this bad a service at any of your hotels that I have stayed at in the past 20 + years. I will probably never go back to this hotel. January 21, 2016
Rated 5.0 out of 5.0 Great staff and great room Fantastic value for the money, you can't go wrong here. January 21, 2016
  • 2016-02-12 T11:15:49.341-06:00
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