Rated 3.9 out of 5 by 91
Rated 2.0 out of 5.0 Exel Conference Room for Safer Way of Driver Meeting
Upon the arrival of our supervisor to the hotel, the front desk argued with him about reservations for our meeting. He became insistent that we had reservations (which we did).
Once in the conference room, he found the room to be in deplorable condition. Food left out from an event in the same room the night before. They acted like it was our issue instead of their own.
We have been meeting at this facility for 5 or 6 years, typically twice a year and our group has had enough. We will make reservations elsewhere going forward, not just because of this situation, but similar situations in the past.
November 18, 2015
Rated 4.0 out of 5.0 by bert 61 convenent to work
The kitchen was very handy to have.
I did not need the cupboard but I liked having it if I need.
The thermostat was a little difficult to operate
November 15, 2015
Rated 5.0 out of 5.0 by tsprinkles comfortable room
Thank you for your hospitality. The new General manager has greatly improved this hotel. Clean room and great staff.
November 12, 2015
Rated 5.0 out of 5.0 by Bobtothejack Great experience
Such a great hotel staff made me fee like I was a home. So welcoming and seriously clean looked as if my bed was show room quality thanks for making my stay so much comfortable and having a staff to talk to like a friend made this place so much better.
November 7, 2015
Rated 5.0 out of 5.0 by Granger8 Awsome stay
I really enjoyed my stay at the Hotel. The staff service was great and helpful.
October 8, 2015
Rated 1.0 out of 5.0 by btr70805 CANDLEWOODS LAPORTE
Yuck. Room smelled. Traveled with 4 other business associates, and all said the same. Bedding was not cleaned. Furniture was worn. Why have a leather recliner when the arms have spots where leather has been worn away?! Kitchen drawers were all ajar. Bathroom was okay as far as cleanliness, but lighting was not adequate and water pressure was horrible. Overall, it was just funky. Will not stay at this or any other Candlewood hotel again. Too many other hotels at same price with nicer grounds and amenities.
October 7, 2015
Rated 3.0 out of 5.0 by Coonas321 Bathroom
I notice some mold starting to build up in the cracks around the tub. Needs a good through cleaning.
October 5, 2015
Rated 4.0 out of 5.0 by julie@upstate above average
need better pillows.
good room. noisy ice maker!
queen bed too close to wall on one side.
September 21, 2015