Rated 4.5 out of 5 by 74
Rated 5.0 out of 5.0 by samy33 干渉されず静かなホテル
November 5, 2015
Rated 2.0 out of 5.0 by Concrete forming Check in
I'm a spire member, so I am familiar with IHG. I thought I had reserved a non smoking room, maybe or maybe not. When I was checking in, the girl behind the counter said I had reserved a smoking room, I said I don't think I did, she rudely said it was my mistake, but she'd see what she could do. So, for another $20.00 a night, I could have a double non smoking.
The fact that complimentary upgrades are supposed to be available to me, she charged me extra. I told her I'd only be staying two nights instead of three.
She then says, I see you're a spire member, you want the points?
The next day, my key would not work, I went to the front desk where no less than 4 people were laughing and talking to inform them. She said, make it good for two days, he's leaving Thursday. I said no, I'm leaving tomorrow, I informed the girl I checked in with last night. She said, no, it was her I checked in with, and that is not what I said.
Not a bad hotel, the location is great for the work I'm doing in the area. But, because of her, I doubt I'll be back. There's enough hassles associated with travel to put up with this.
It appears to me, with all the work in the area, the hotel will sell out despite the staff attitude, and seems the staff knows that too.
October 24, 2015
Rated 5.0 out of 5.0 by Willis05 confortable room
Always nice and clean, very comfortable. Accessablity to handicap very nice. Staff always available at front desk. You get to talk to a real person.
October 12, 2015
Rated 3.0 out of 5.0 by rollinstone a very mediocre stay
nice place, not real nice but it will work. the fitness center was not really well kept and the equipment was not in good shape. the beds were pretty comfortable though.
September 30, 2015
Rated 5.0 out of 5.0 by Toni O. loved every day and night
one of the best hotel i have stayed in and being a medical travler i have stayed in alot of them all over the united states the staff was the best as well as mangment i loved loved every day and night that i was their 12 weeks, i felt very safe as a singel lady miles and miles away from home... Toni O.
September 24, 2015
Rated 5.0 out of 5.0 by tomaton7 Excellent Hotel
Came here for a scuba diving weekend, extremely relaxing and only 5 miles from the charter location. Candlewood lives up to its reputation as always, receptionists enthusiastic about your stay and room service very prompt! Sincerely enjoyed my time here, will definitely return again.
September 10, 2015
Rated 3.0 out of 5.0 by Englishman014 not as expected
For the price I paid each day, seems like you could get your room cleaned more than 1 time per week. you have to take your dirty towels to the front desk for an exchange for clean ones. Had one person that was not friendly, other than that everyone was very nice
September 7, 2015
Rated 5.0 out of 5.0 by SHUGABUGA Loved my quiet room
I brought some friends that did not get to go on a honeymoon and they stayed on another hallway, they loved their room, the quietness and the cleanliness. We were appreciative of the area, the whole atmosphere of the business. The only thing I had any negative feedback on, we did not understand the cupboard, or having breakfast and etc. Everything was really nice.
August 25, 2015