Rated 4.2 out of 5 by 698
Rated 1.0 out of 5.0 Concerned
I was hoping for a bit more from this hotel given its price. I was billed an extra $25.00 for a lobster dinner that I paid cash for and received a receipt.
All of the water sports were unavailable even when weather was okay. Snorkel equipment, not snorkeling...that was misleading. The food was average but sufficient. Service was good, maids were exceptional, and staff were nice. I never had a hot shower, and that was difficult. The power went off daily so in the midst of enjoying music outside, it would go out for a while. Liquor seemed watered down, and entertainment and resort activities were minimal. If you want to lounge around and do nothing, this is your resort. I would not recommend this hotel to anyone and in fact I'm not sure I want to go back to Jamaica.
October 10, 2015
Rated 5.0 out of 5.0 by LG940 Nice relaxing resort.
This was my second time at this resort and I enjoyed as much this time as I did the last time. Good food and entertainment. Staff is friendly and awesome. The bed wasn't very comfortable to me but I'm a little picky about that. The room was nice and clean. The water never got hot which was okay when coming in from the heat, but I didn't want to wake up to a cool shower. Loved sitting on the balcony looking out at the ocean. I would go back in a heartbeat. You can't beat it for the price. I visited a 5 star resort in September and had to pay for internet. The Wi-Fi here is free a little spotty but free and it still worked a lot better than the one that I paid for. I felt safe walking the resort alone at night, security was always in view.
October 9, 2015
Rated 4.0 out of 5.0 by Jenecoke Excellent food and great service.
I have been to this resort in the past and I cannot put into words how different this visit was. I was very surprised at the quality of the food, it was amazing. Service was great and all the staff were friendly. There was only one bump in the road around transportation to Margaritaville. The issue wouldn't have happened if shuttle times were listed or if front end staff was aware of times. Overall we had a wonderful experience at the resort and will probably return at some point.
October 7, 2015