Rated 4.4 out of 5 by 257
Rated 2.0 out of 5.0 weird check out times, pushy staff
First, check in at 4pm, and check out at 10am, which is very limiting by my standards. They might be able to be somewhat flexible on that but not much for the reason unknown - this was a dead season, they are definitely not fully booked. Probably just a not-guest friendly policy, and they will make you feel they are doing you a huge favor.
The property is very confusing to navigate, took me some time to find the check in building, almost no signs of Holiday Inn around.
I got the standard room, bundled in one unit with another room, sharing the same small corridor with a washing machine in there (my next-doors used it at 1am, good luck getting some sleep).
The room is your regular Holiday Inn room with a kitchenette, clean enough, but not really updated.
My shower didn't work, I called the reception and was promised that a maintenance guy is on his way. 40 minutes later noone came, so I had to call back because I was already late for my meeting and really needed to shower after a long journey.
After they fixed the shower, and I was taking it, the fire alarm went off - the next doors in my unit apparently tried to use the fireplace. Took the hotel about 15 minutes to fix that, while I was wondering in the shower what was going on.
FYI no housekeeping provided. They clean the room when you move out.
The staff is extremely formal, bordering on "pushy".
February 10, 2016
Rated 5.0 out of 5.0 by businesstravelerwhogetsit Holiday Inn Club Vacations® Myrtle Beach-South Beach
This is a fantastic property that is right near the beach! It is clean and comfortable and well worth the money...I highly recommend it! There are other options in Myrtle Beach area but I would choose this resort over ALL off them!
January 22, 2016
Rated 1.0 out of 5.0 by Allen8429 Horrible check in experience
arrived for a late check in at 10:50pm, the young lady at the front counter was irritated with my "Late Arrival" she was off work and security would have to handle my check in, a security guard with a bad attitude showed up, he and the front desk agent argued as if I was not present. She then left the counter and left me standing to try to figure out how to get checked in with a security guard that had no concept on how to treat a "Guest", I received a lecture about expecting to just show up and how in the future I needed to book a couple of days in advance. he then called Orlando to have them walk him through what he should do, 30 minutes later I was on my way to my room.
What a horrible way to treat a guest, strike this location off my vacation or ever stay again list!
January 13, 2016