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Rated 4.2 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by Nice Place Nice Place. Very quiet and clean. Easy access. Comfortable beds. Everything you need in your room. July 6, 2016
Rated 4.0 out of 5.0 by Solid stay Had no issues with the room or cleanliness, though one of the glasses in the suite kitchen was so flimsy that when I picked it up a piece snapped off and cut my finger. Other than that, no issues. The staff was friendly and helpful when needed. It's a 20-minute trip into St. Louis, so the location isn't perfect, but it did provide a good value compared to other hotels in the St. Louis area. July 6, 2016
Rated 3.0 out of 5.0 by Great location and rates in proximity to St. Louis Wife and I stayed at this hotel on a recent trip to St. Louis. We prefer to stay on the Illinois side of St. Louis when we travel to it. The Staff was friendly and attentive. My only criticism is the hotel needs new carpet and something done about the odor in the room. July 6, 2016
Rated 2.0 out of 5.0 by Not up to Standard I travel a lot and use many different IHG hotels. I have stayed at this location numerous times in the past. This time, the hotel failed to live up to standard. I booked a room for 3 people but found only one bed in my room. When I inquired, the desk attendant informed me that there were no roll-away beds and no other rooms available. She was nice enough about it, and she did call around for availability at other hotels. Since I brought my dog this time, I was limited on where I could stay and was forced to keep the room. My daughter had to sleep on the floor. Once in the room, I found the bed failed to live up to my expectations as well. The pillows were flimsy and smelled funny. Not something I ever encountered before. Lastly, the WiFi did not work. It would barely register on my devices and then inexplicably drop off. When I asked about it at the front deck, I was told that someone from their help desk would call my room to help me. At 1030pm, I gave up and went to sleep. I ended up checking out 2 days early and finding alternate accommodations. When I checked out, the desk attendant inquired about my stay. When I outlined the problems, she was professional about it and wrote my issues down so hopefully they can fix the issues. I doubt, however, that I will stay here again. July 5, 2016
Rated 5.0 out of 5.0 by Servicio Excelente el personal de lhotel estuvo en todo momento atento a mis necesidades July 5, 2016
Rated 5.0 out of 5.0 by excellent best accomodations in st. Louis area. would recommend to family co workers and any one who travels. was pleasantly pleased with my whole experience here July 1, 2016
Rated 2.0 out of 5.0 by Only One Staff Member On Duty There was only one staff member on duty during our stay. It took almost an hour to get clean sheets that were requested. July 1, 2016
Rated 5.0 out of 5.0 by Great Place to stay I travel the us, I wish all hotels treated us like this place. Love this place. June 28, 2016
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