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Rated 4.4 out of 5 by 803 reviewers.
Rated 5.0 out of 5.0 by Great service The staff is very courteous. Xavier and Marylou (?)(housekeeping) were the greatest along with Marlon and Tati. It is a very clean hotel. Dan at the pool was great. Always stopped by to say hello and see if you needed anything. The workers there are always smiling and greet you whenever they see you. . That is why we stay there 3 months every year. The only thing that disturbs me is the restaurant there. The service was terrible. I had breakfast there and had to send it back, only to just leave it, as it was cold. The restaurant smells damp. Which makes it seem dirty. They need better management. I think it is a reflection to the hotel. April 26, 2016
Rated 5.0 out of 5.0 by Hotel near to Theme Parks We, as a family with two young children, stayed at this hotel for two weeks on a holiday to primarily visit the nearby theme parks. There was a daily regular shuttle bus that transported us to the main theme parks April 25, 2016
Rated 5.0 out of 5.0 by Our Perferred Location of Stay... Great overall stay... Staff, room, and facilities were wonderful. Exceptional valve for all the amenities! We will stay here again! April 25, 2016
Rated 5.0 out of 5.0 by Friendly, Clean Would go back Quick check in, was offered late check out which was great, we were able to stay until 2, which is when we had to leave for airport. Pool was the perfect temp. Rooms were large, and very comfortable beds. Close to all the attractions, and restaurants within walking distance 2 across the street and multiple restaurants to the north less than a mile down (actually .5miles) We will definitely be back. April 21, 2016
Rated 5.0 out of 5.0 by Comfortable stay No faults what so ever . Loved the pool area and clean rooms April 19, 2016
Rated 4.0 out of 5.0 by Great Trip! Our family stayed at the Holiday Inn Resort for our visit to both the Universal Parks and Disney. The free shuttle to the parks was great, and saved us from having to get a rental car. The room was nice and large, which was great since our kids are over 18. The pool area wasn't too crowded when we were there, and the hot tub was great to soak our sore feet in. The one thing that I really missed was having free breakfast. We didn't have a lot of time in the mornings to sit and eat a full breakfast at Applebee's, which is attached to the hotel. It would have been nice to grab something quickly, before catching the shuttle to the park. All and all, it was a nice stay! April 19, 2016
Rated 4.0 out of 5.0 by Excellent!! Kids love it. Perfect for kids and family, but the parking fee is something they have to consider to remove from bill, I can`t believe I was charged $20 plus tax for parking every day I stayed there. April 19, 2016
Rated 4.0 out of 5.0 by my stay great people and a nice place to stay food was very good the breakfast brunch was really good my kids and wife enjoyed there time too April 16, 2016
  • 2016-05-02 T11:58:46.631-05:00
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(69 Questions : 117 Answers)

Questions and Answers About This Property

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1 year, 4 months ago
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IHGStaff
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Answer: 
Yes, we stock ours with water, other drinks, boiled eggs, yogurt, fruit. We can have a quick breakfast and be in Disney before the rest of the world finishes breakfast.
Priority Club Member: Yes
1 year, 1 month ago
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In ours there was.
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1 year ago
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Answer: 
This hotel provides a refrigerator and microwave in all of their guest rooms.
1 year, 4 months ago
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IHGStaff
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Answer: 
There is a microwave and a refrigerator in each and every room of the hotel.
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1 year, 2 months ago
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Answer: 
Yes. We had a microwave, mini fridge with freezer and kind of a mini bar. A coffee maker was included too.
Priority Club Member: Yes
1 year, 3 months ago
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Do you offer adjoining rooms?

1 year, 4 months ago
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Answer: 
Yes, this hotel does offer connecting rooms. However, they are unable to guarantee those requests until the day of arrival.
1 year, 4 months ago
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Yes
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1 year ago
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1 year, 4 months ago
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Answer: 
Yes, it is the same as if you purchased them from Disney.
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1 year, 1 month ago
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Answer: 
Yes, attraction tickets may be purchased at this hotel.
1 year, 4 months ago
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Featured question
 
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Do you offer free breakfast?

1 year, 4 months ago
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Answer: 
Yes for kids age 12 and under with a paying adult. It is for the breakfast at Applebee's attached to the hotel. But for Adults,no.
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1 year ago
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Answer: 
This hotel does not offer complimentary breakfast. However, they do offer a variety of packages to book for your stay that include breakfast.
1 year, 4 months ago
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Do you offer a local shuttle?

1 year, 4 months ago
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Answer: 
There is no local area shuttle, but the hotel does have the scheduled shuttle for the theme parks and outlet malls. The shuttle service is covered by the daily resort fee. Please contact hotel for shuttle time since it changes on a monthly basis.
1 year, 4 months ago
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Answer: 
They have a shuttle to go to the disney parks. They do not accommodate anyone who has a wheelchair.
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1 year ago
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