Rated 4.2 out of 5 by 195
Rated 4.0 out of 5.0 by addyL Highly Reccomend
Our room was super clean and quiet. All of the staff we came into contact with were very friendly.
The only con I can think of is that the entrance to the hotel sneaks up on you. There needs to be a bigger sign or something to show the entrance.
May 11, 2016
Rated 4.0 out of 5.0 by Verified Reviewer Family Visit
We booked with points so the value for us was excellent, we were really looking for a place that we could use few points but have a decent stay so were satisfied with that.
Our first impression was not all that positive to be honest but that may be partly due to the normal level of hotel we visit. The entrance was very unassuming and had all of us question if it was the main entrance, it looked more like a back entrance.
The hallway on our floor had an overpowering smell of cigarettes despite the rooms being non-smoking. It was so bad I was prepared to immediately check out if the room was the same. Fortunately the room did not smell.
Although there was a full kitchen the supply of utensils for cooking was very small and there was no kettle.
For the price I would say the room was a good value. We had a very large two bedroom which was well laid out and comfortable. Although the rating was 4/5 it is not a 4 star, these rating systems do not always reflect the level of the hotel but more the value for what you pay.
This location is nice enough for sure, although it was not convenient for why were in San Antonio. If it were convenient to our family we would stay again.
April 27, 2016
Rated 5.0 out of 5.0 by Jacson Great Guest Service
Great Kitchenette, but have only a 1-bedroom for a family of 5, not too good. Staff was excellent and very helpful.
April 27, 2016
Rated 5.0 out of 5.0 by dsscss Convenient and confortable
Location was a little tricky to find but the overall stay was a success for us in that the location made it convenient for our purposes. Our room was comfortable and provided an excellent night's sleep.
April 26, 2016
Rated 4.0 out of 5.0 by Moy076 buenas Instalaciones y personal amable
Tenía mas expectativas pero el hotel y las instalaciones son aceptables.
March 30, 2016
Rated 5.0 out of 5.0 by karind Great service but some errors
All of the staff was very friendly and helpful. I was slightly dissatisfied with the cleanliness of the room when I entered but I am OCD with cleaning. Just some dirt in the hard to reach corners. I had a package delivered there but I was not informed of its arrival. I had to contact the hotel a few days after I checked-out. The staff member was helpful and had the package overnighted to me free of charge. Overall, I had a positive experience in my 8 week stay, I would recommend this hotel to anyone looking for extended stay facilities like kitchenette in the room and free laundry facilities.
March 29, 2016
Rated 1.0 out of 5.0 by moldman1 Unsecure parking don't dare leave anything in your car!
Horrible security, I have been staying here for years, crime has gotten worse I have personally seen at least 3 cars broken into over last three years. this year it was mine. Cops told me that they are there all the time. if you are a contractor and have stuff in your truck might as well give it away or leave your doors open because if you stay here they are going to steal it.
March 25, 2016
Rated 4.0 out of 5.0 by worldtraveler123 okay place to stay
This is an alright hotel. I only stay here when it is the last resort due to the general manager being so rude and unhelpful. However, my last time here there was a new employee who just started who was very pleasant and helpful unlike the others. I guess the general manager decided it was time to hire friendly people.
March 20, 2016