Rated 4.2 out of 5 by 169
Rated 1.0 out of 5.0 by Upset loyal ihg member Enrollment
They removed my IHG Reward number to capture a new enrollment.
I called crs to book a reservation for my father in law. Upon arivval the front desk lady was ride at check in. She didn't welcome us as ihg reward members. I received an email showing that my in law was enrolled into ihg Rewards without permission. When I called the property to speak with the operations manager he refused to help me with the situation and didn't offer any service recovery.
I will be calling guest realtions.
August 20, 2015
Rated 5.0 out of 5.0 by mykids29 Awesome Service
I recommend this Hotel is very clean and comfortable
staff is very friendly and polite .
My business trip was a success .
Thank you ,
August 12, 2015
Rated 5.0 out of 5.0 by Jonk5050 1st class service
Had initial problem with the room but front desk took care of it right away.
August 11, 2015
Rated 5.0 out of 5.0 by santababy Clean contemporary rrom
Good for the price with my preferred company discount.
Had no issues during my 3 night stay.
August 4, 2015
Rated 5.0 out of 5.0 by Swivel Good hotel good location
This property, for a basic suite hotel provides all that is generally expected and then some. The lo0cation is good for reasonably nearby restaurants, and is close to grocery shopping. The swimming pool is very nice.
July 30, 2015
Rated 4.0 out of 5.0 by rr-tytx Clean room, & friendly staff!
Standard, clean room, and the staff were friendly. We had trouble finding the hotel when we arrived late at night. Parking lot layout is very strange, and it was almost full when we arrived. Overall good!
July 28, 2015
Rated 5.0 out of 5.0 by nedelkma I love this hotel!
The staff at this Candlewood Suites goes above and beyond my expectations to be helpful. When I have family or friends visiting San Antonio, this is where I have them stay - it's fantastic. Clean, safe, and spacious with beautiful up-to-date rooms.
July 15, 2015
Rated 5.0 out of 5.0 by Paulori Always a perfect stay!
We will be staying with this Candlewood exclusively over the next 4 years as our daughter attends UTSA. Great location to campus and restaurants/shopping! The BEST value you will find!
July 3, 2015