Rated 4.7 out of 5 by 100
Rated 5.0 out of 5.0 by booklover1 front desk was awesome
Front desk clerk was helpful about where to eat and how to get to the places I needed to get to and on how long it would take.
August 25, 2015
Rated 5.0 out of 5.0 by papolo San Antonio Reunion
Nice place to have my marines get together and this is going to be on a yearly basis
August 12, 2015
Rated 5.0 out of 5.0 by Jules_78 Home away from Home
Great place to stay. Kitchette was stocked with good quality cookware. Not far from tourist attractions downtown, and not far from a good grocery store. The staff was friendly and helpful.
August 3, 2015
Rated 3.0 out of 5.0 by RP8778 Questionable staff competency
The hotel was overall ok. I did not feel that they placed any different emphasis on Gold members. We had a few issues with housekeeping not completing a full service, i.e. not vacuumed once, trash not taken out, once, no towels once, etc.
The main front desk person is incompetent and it is very frustrating to deal with. They backtracked on what they had said or remembered saying, forgot we had a pair, could not account for room charges, absolutely ridiculous for someone that works in hospitality.
If it means anything, they seemed finicky and fake.
I will probably check and avoid any independently owned and operated hotels of any brand.
July 31, 2015
Rated 5.0 out of 5.0 by mabl32199 Comfortable bed and great service
The staff was very friendly upon check in and out. Arrived after hours and a security guard was there to walk me in and help me enter in the back door.
July 28, 2015
Rated 5.0 out of 5.0 by BTS_Texas Great hotel
Didn't experience any problems and we were allowed to check in early. Staff was friendly, rooms were clean. I'd stay again. Good value for the price. Close to the riverwalk, but far enough you'd need a cab if you don't want to drive and pay to park. Too bad Uber was kicked out of SA.
July 22, 2015
Rated 5.0 out of 5.0 by Corkmick Great Place Close to Downtown
Ideal location if you plan to visit for business or pleasure. Easy access to all major freeways, the airport, surrounding military bases and downtown...just two miles form the Alamo and Tower of the Americas. The staff was helpful and friendly. Rooms clean and well maintained.
July 21, 2015
Rated 4.0 out of 5.0 by MSGC2015 Comfortable stay with nice customer service.
I had the opportunity to stay in the Candlewood Suites in July 2015. The hotel had a great ambience and the staff were very friendly and helpful. Great room for the price. However, it is not in the downtown area as advertised. This was the only inconvenience as the workshops I attended were in the convention center and the dome, which are in the heart of the downtown area. Public transportation after 8p.m. is two hours or more wait time . The area where the hotel is located is not well lit at night if walking from bus stop. Cab fare can be expensive on a daily basis. I would recommend.
July 21, 2015