Rated 4.7 out of 5 by 103
Rated 4.0 out of 5.0 by Esleep59 Good But Could Be Better
The hotel structurally and appearance wise is fine. The employees we interacted with were all very pleasant. But, it's still also about location, location, location and that is where this one comes up short. We have been fortunate to be traveling the past 3 1/2 months throughout the U.S. and Canada. This was tyhe first hotel we stayed at during that time that had a night security person in the lobby each night. Honestly, the location here is questionable. I would not walk beyond the premises at night once the sun went down. Didn't feel my car was fully secure either. We also found the wireless internet service to be slow...due, possibly, in part, to the multiple newtorks this location has. Also, this is the only hotel we've stayed at where the final bill did not have rates in it that matched the confirmed reservation rates. They charged both of our nights at a higher rate. We fortunately caught that mistake and had them correct it before we left.
November 18, 2015
Rated 2.0 out of 5.0 by Marievc Mala Experiencia
No es un buen hotel para descansar , hay mucho ruido en la habitacion.
September 30, 2015
Rated 5.0 out of 5.0 by slopez1022 Great staff and Ammenities
Our stay was short but we enjoyed the friendliness of the staff and amenities offered. The pantry was great and we enjoyed having a full kitchen in our room.
September 8, 2015
Rated 5.0 out of 5.0 by booklover1 front desk was awesome
Front desk clerk was helpful about where to eat and how to get to the places I needed to get to and on how long it would take.
August 25, 2015
Rated 5.0 out of 5.0 by papolo San Antonio Reunion
Nice place to have my marines get together and this is going to be on a yearly basis
August 12, 2015
Rated 5.0 out of 5.0 by Jules_78 Home away from Home
Great place to stay. Kitchette was stocked with good quality cookware. Not far from tourist attractions downtown, and not far from a good grocery store. The staff was friendly and helpful.
August 3, 2015
Rated 3.0 out of 5.0 by RP8778 Questionable staff competency
The hotel was overall ok. I did not feel that they placed any different emphasis on Gold members. We had a few issues with housekeeping not completing a full service, i.e. not vacuumed once, trash not taken out, once, no towels once, etc.
The main front desk person is incompetent and it is very frustrating to deal with. They backtracked on what they had said or remembered saying, forgot we had a pair, could not account for room charges, absolutely ridiculous for someone that works in hospitality.
If it means anything, they seemed finicky and fake.
I will probably check and avoid any independently owned and operated hotels of any brand.
July 31, 2015
Rated 5.0 out of 5.0 by mabl32199 Comfortable bed and great service
The staff was very friendly upon check in and out. Arrived after hours and a security guard was there to walk me in and help me enter in the back door.
July 28, 2015