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Rated 4.5 out of 5 by 101 reviewers.
Rated 5.0 out of 5.0 by Nice Room The room here was nice and big, also very clean. The AC was very cool, the bed was comfortable but the pillows were too soft for me, a common problem in hotels. June 29, 2015
Rated 3.0 out of 5.0 by Poor service on the last day We recently stayed at Candlewood suites for 49 nights. Overall, the experience as an extended stay hotel was great. However, when we checked in a night early, instead of adding that night they shifted our reservation making us check out a night early without our knowledge. I feel this was a very poor assumption, and at the very least required a conversation on the day of check in to clarify our intentions. Finding out that we would be checking out a day earlier than anticipated (mere hours before checkout time!) after living there for 7 weeks was incredibly inconvenient, especially given the lack of vacancies there or any other hotel in the area. June 24, 2015
Rated 5.0 out of 5.0 by Feels like HOME We love it!!! Had stayed at the competition... couple blocks further from Scott & White Hospital .... for several years. Had some problems there and someone at Scott & White told us there were discounts available at the Candlewood. So, we checked it out. Turns out that we were really missing out all those years. Candlewood is much superior!!! Much less expensive, too. Turns out we were paying for a pool we didn't use all those years, is all I can figure out. Thankful we found this much better home away from home at a much better price with a much better atmosphere. SO ROOMY! Even the hallways are bigger! Super friendly staff. FEELS LIKE HOME!!! Check it out! You won't be sorry! June 18, 2015
Rated 5.0 out of 5.0 by As usual great stay I have stayed here 30 times this year using mix of points and regular, and it is always consistent, always know what to expect, don’t think I’ve had bad stay, Tatatati was a great help, I had billing issue with IHG number and she took care of it, even followed up to make sure all was well, great asset to your business. Also like that you have smoking rooms. May 19, 2015
Rated 4.0 out of 5.0 by Comfortable bed and bedding Good comfortable problem free stay. The location was close to medical facilities and the loop for access throughout Temple. Many fast and better dining options are close and accessible to the location. Shopping is also close for any grocery or items needed during the stay. May 6, 2015
Rated 5.0 out of 5.0 by Very comfortable suite and great service. Everything was great in my suite. The bath room had everything I needed, the bed was very comfortable, and I enjoyed the wonderful food from the pantry which I could heat in the microwave and store other food and drinks from the pantry in the refrigerator. Mainly I could relax feeling very safe. The personnel at this hotel are always very helpful if I need anything. Thank you IHG!! I will always stay here when I travel to Temple. May 4, 2015
Rated 5.0 out of 5.0 by Best Hotel Staff....ever!!! My family and I stayed here before moving overseas and the service provided by Will and Tatiana and the rest of the staff has been hands down the best customer service we have ever had at any hotel across the globe! (and I have stayed in hotels across USA, Bahrain, Germany, Italy and Dubai) My large family had numerous needs and requests and all were met with a smile and a "no problem" by all members of the staff. The property was always clean and well kept, the complementary lemonade and fresh cookies in the lobby were a HUGE hit with the kids! Every morning, my wife and I awoke feeling refreshed and looking forward to the complementary coffee that would power us thru the day. And no matter how stressful the day had been for us, coming back to the hotel was always a relaxing event. May 2, 2015
Rated 5.0 out of 5.0 by location and friendly staff great location. Coffee in cupboard was excellent and great location when leaving the hotel at any time April 29, 2015
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