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Rated 4.7 out of 5 by 118 reviewers.
Rated 4.0 out of 5.0 by Enjoyed Stay in Victoria I was only in Victoria for one night on business but the room was comfortable and the bed was wonderful. The room was quiet and very clean. This hotel is within foot steps to a major resturant and extremely close to the town major shopping mall. Great location and nice service. July 15, 2016
Rated 4.0 out of 5.0 by Great Service, horrible beds The employees at this location are wonderful, very friendly and willing to do everything they can to make you comfortable. The bed on the otherhand are horrible, very uncomfortable, cheap box springs so the beds are noisy. i could hear the other guest moving around at night because the beds are so loud. The room temp is comfortable but the A/C unit is loud. The suite room doors slam behind you so it also makes the hotel very noisy. I'm here on business so its a paid room, if i had to choose a place i would not choose this one but only due to the beds July 5, 2016
Rated 5.0 out of 5.0 by home away from home the staff greet me by name and they go above and beyond to get the room location I ask for!!! the rooms are always well kept and very clean!! every staff member are always friendly and willing to make my stay a pleasant one!!!! June 23, 2016
Rated 1.0 out of 5.0 by Overcharge They charged my card an extra $35.00 cause the housekeeper marked in her notes that something was missing from the room. So this hotel just automatically charged me $35.00 without notifying me. I just called to inquire & Belinda said she's just seeing what's in her notes & can't do anything about it because it says in the notes. That supposedly the hotel called me yet I have no incoming calls on my call log from my cell phone from the hotel. First Belinda said "well we have several phone numbers I don't know which number would show." I asked for all of them & she only gave me 2 phone numbers. Those 2 phone numbers do not show on my phone log. Not even an email or additional hotel bill shows on my IHG account. I told Belinda I did find it strange that my room had no dish soap, paper towels, toilet paper, etc. I've stayed at several different Candlewoods & I have never seen the rooms in those conditions. Luckily I always take my own toiletries, towels, sheets, hair products, styling tools, & pillows so the room not having toilet paper & soap was no biggie because I had my own. I advise that you do not stay at this hotel at Victoria, TX. or if do stay there document everything your room has even if you don't plan to use their toiletries. June 9, 2016
Rated 5.0 out of 5.0 by Great stay This hotel was convenient, clean and large rooms. We will definitely stay again and will recommend to others who need to stay in this area. May 23, 2016
Rated 5.0 out of 5.0 by Another excellent stay Once again Candlewood Suites has proved to be an excellent selection for lodging. The hotel is clean, comfortable, and convenient. The staff is professional, helpful, and friendly. I gladly recommend Candlewood Suites for either a short or an extended stay. May 13, 2016
Rated 5.0 out of 5.0 by Can't go wrong My stay was the best, I used to stay at another name brand but no longer will I be doing that. Staff was the best and room was perfect. May 6, 2016
Rated 5.0 out of 5.0 by Great Manager.... Hotel manager Melissa went above my expectations on resolving an issue with the room rates, other staff member I previously spoke with was not as professional. Thanks to Melissa I recommend this hotel to anyone and if there is any issues I'm sure she will take care of you like she did my family and I. May 3, 2016
  • 2016-07-27 T13:18:07.612-05:00
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