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Rated 4,3 out of 5 by 241 reviewers.
Rated 5,0 out of 5,0 by Warm and thoughtful service makes me feel at home In term of the hardware facilities, it is the first class. Transportation is also very convenient. But what impressed me the most is the warm and thoughtful service of the hotel staffs. From check-in, concierge, room service reflects the most warm and thoughtful service. Especially, Zoe, Club Lounge Shiftleader, her warm and thoughtful service makes me feel at home! I hereby express my thanks! 19. Dezember 2014
Rated 5,0 out of 5,0 by Attentive Staff Employees in the Monsoon restaurant were attentive and they put their efforts to make me feel like at home. All compliments to the management. Also the food was amazing, compliments to the chef. I hope to find this kind of service in the other hotels as well. Well done! Thank you. 18. Dezember 2014
Rated 5,0 out of 5,0 by 服务一流 对客人态度真诚************************************************************************************************** 17. Dezember 2014
Rated 4,0 out of 5,0 by 服务一流,���置便利 商务出行目的,地段位置非常合适,方便外出。 酒店服务人员服务较好。但是在床具方面,较为逊色,造成睡眠质量不高。 17. Dezember 2014
Rated 5,0 out of 5,0 by quite warm hearted reception quite impressed by the warm hearted reception lady, make my check-in experience quite comfortable! this is my second time staying in this hotel, I would rate this hotel as one of the best in west part of Beijing. 17. Dezember 2014
Rated 3,0 out of 5,0 by Room & Services Dear Sir/Madam Please see below: 1) Concierge - I am very pleased with their service and knowledge on the places of interest. Gave us very good and practical suggestion. They are patience and kind. An asset to your hotel. 2) Hotel Club Lounge a) Customer Service Staff - I am also pleased with their service. Always serve with a smile. They are patience and kind. Good coordination with the internal staff when we have queries that are not within their responsibilities.Asset to your Hotel. b) Waitress - They are always serving with a smile. Very polite and hardworking. Asset to your Hotel. c) Manager (sorry not sure who they are) ** 2 French person: 1 young lady and 1 young Man - Just my personal observation. But you have to check it personally to find out what is really the truth. Reason being, I was only there for that 1 hour for 2 days when I saw it. My wife also observed it too. - They seem to be selective who they want to serve (i.e. mainly the non chinese). Even when there are only chinese around, they do not serve them at all. - When the 2 of them meet at the club lounge (i.e. where the food serving are), they will talked and laughed (this is not an issue) while the rest of her colleagues were busy. But they will forget their role.... I was one of the person trying to get attention for assistance. d) Laundry and the Person who clean the room - I enjoyed the smile and always willing to assist. Thanks to them. 3) Front Office Do you have a dedicated check-in counter for Gold Member who are staying in the Club Room. This incident, I have to queued up after alighted from your hotel limo who picked us up from the airport. I do recalled, it was different from my october stay in your hotel. 4) Room furnitures and curtains You will need to refurbish the room furnitures as they are old. Next, the curtain in my club room has a big hole. I am sure that this has been there for a long time and no one has taken the responsibility to change it. 5) Pillow I have to apologise that I need to have a TempurPedic Cervical Pillow (or similar) to sleep. this is a wish list. For my stay (not just particularly your hotel), I have difficulty to have good rest and have neck and back pain after every night sleep. 6) Breakfast Average. The spread maybe wide but not use to the taste. I have better food and spread when I was staying in other hotel. Overall, I will still willing to stay in your hotel mainly because of your staff. ESPECIALLY those I have shared my good experience with. Do say a word of thank you as I may not have the opportunity too. Thank you. 15. Dezember 2014
Rated 4,0 out of 5,0 酒店很不错,前台欠缺培训 每次来北京基本都住这里,入住感受一直不错,客房很舒服,但前台服务是个硬伤,经常是生面孔,人一多就手忙脚乱。前一次入住特意打电话去保留的房间没有保留,害的我半夜无法入住必须搬家。;这一次四个同事一起登记入住了以后系统里居然四个房间都还是我的名字,不知道前台怎么搞的 14. Dezember 2014
Rated 5,0 out of 5,0 by 服务细节超赞 第二次入住服务很好,很贴心的优先准备好房间,并且提供水果欢迎信,还送了��花.下回去一定多住几晚.希望能保持服务水准. 14. Dezember 2014
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InterContinental Beijing Financial Street

  • 11 Financial Street,
  • Beijing , 100033
  • China (Volksrepublik)
  • Front Desk +86-10-58525888

  • Anfahrtsbeschreibung
  • Parkplätze & Transport
  • Parken

Verfügbare Sprachen

English, French, Japanese, Chinese

Haustierbestimmungen

Pets are not allowed.
  • ORTSZEIT

    10:02 AM
    • ANREISE

      14:00 Uhr
    • ABREISE

      12:00 Uhr Late Check out Verfügbar
    • Evening Reception Desk Open

    Währung

    • CHINESISCHE RENMIMBI YUAN ¥ (CNY)

    Behindertengerechte Einrichtungen

    • 1 Rollstuhl gerechte(s) Zimmer
    • Parken