Rated 4,6 out of 5 by 345
Rated 4,0 out of 5,0 by ThomasHK Excellent Concierge
Thank you for all your helpfulness, patience and good advice. It really makes our visit in Berlin exceptionally memorable and enjoyable!
19. Juli 2014
Rated 4,0 out of 5,0 by kauppias Excellent hotel, great location!
We had booked a relaxing stay at the IC Berlin. The welcome we received at the front desk was EXCELLENT, and as IHG platinum members we were trested very nicely, and felt very welcome from the start at this hotel!
the lobby was very clean and very quiet, a feature I very much apprecite!
upon getting to the room we were pleased with the room decor and size, and by the little box (6 pieces) of chocolates and a welcome letter!
a major down fall was the lack of ANY internet connection, I called the front desk who sent a young man to look at the situation. once he confirmed there was no signal he brought a godawfully ugly contraption with wires/cables going everywhich way and taking up most of the desk to get us the wifi signal! This is also one major downfall of the IC berlin, their complimentary internet for platinum members was an appalling 512kb speed, the slowest I have experienced ANYWHERE :(
We later went to the spa, and tried to relax, but this was made near impossible as the hotel spa was invaded by very unruly kids, and parents who did a poor job of supervising them. I approached the staff as kids jumpig into the pool infront of other guests and into the jacuzzi was not in my eyes appropriate nor was boys ages 6-10 running around without swimsuits. the staff did approach the parents but even after 3 times the behaviour continued. I felt the staff should have asked the unruly kids and parents to leave after they failed to calm their kids down after three warnings but the staff did nothing more. just said to me well what do you expect me to do?? so we left. I did make a note to tell the duty manager, and he did promise to talk to the staff but later in the evening similar zoo was in place... the staff definately NEED to be empowered to remove unruly guests of any age, as to not deter from the vacation of others! I do not mind kids, I just do expect the behaviour to match the area they are in!
On a possitive note the next day it was calmer when we visited at around noon.
I would recommend this hotel without hesitation as I am sure the spa incident and the missinng newspaper (turns out no english newspapers are avaialable on sunday even though one wa promised but it was not a big problem) was a one off. Maybe next time I will try a different room type perhaps their club level.
the staff were wonderful with the exception fo the guy who installed the wifi, but maybe he was just too busy?
18. Juli 2014
Rated 5,0 out of 5,0 by Travelus1970 wonderful experience
I have stayed at about 15 Intercontinental hotels in Europe and North America. I think Berlin is the best. The hotel is well located, not far from the points of interest but in quiet green area very near a beautiful shopping street. Although some Intercontinental properties have become tired and require a refurbishing (especially Toronto Yorkville, Paris Opera and New York Barclay),The Berlin Intercontinental is fresh and modern. The staff, although young is polite, friendly, and helpful. I think there is a lot of staff training going on at the hotel so some of the staff lack experience. I am a Platinum Ambassador Club member and was upgraded to a large beautiful room with a lovely view of the river. We arrived early but our room was ready and waiting and we had immediate access. I had booked the executive floor so I had access to the executive lounge. The lounge is large and comfortable. Ample couches and tables to eat at. Plenty of space to relax and enjoy the full breakfast and extensive snacks in the evening. Well presented and delicious.A special mention to the staff in the lounge who were friendly helpful and always ready to assist. They made us feel at home. Will gladly return. My compliments to the manger he runs a good operation.
17. Juli 2014
Rated 5,0 out of 5,0 by Germanontour Top Blub Etage
Wir haben 2 Nächte auf der Club Etage des Hotels verbracht und sind äußerst zufrieden abgereist. Der Aufpreis für die Club Etage ist jeden Cent wert. Ganz besonderen Dank an Frau Berghs und Frau Vogel für den super Service.
17. Juli 2014
Rated 5,0 out of 5,0 by cs100 schöne moderne Zimmet, toller Blick
gutes PreisLeistungsverhältniss, perfekt wäre es wenn das Hotel eine Dachterasse für alle Gäste hätte
17. Juli 2014
Rated 5,0 out of 5,0 by jommel35 Berlinbesuch
hervorragendes Frühstücksbüfett, sehr aufmerksame
insgesamt eine gepflegte Atmosphäere im Hause.
(nur die Garagenkosten sind -besonders für Hotelgäste-recht hoch.)
16. Juli 2014
Rated 5,0 out of 5,0 by StephenE Excellent V.I.P experience
If you, like me, appreciate true acknowledgement of elite Ambassador standing you will LOVE this property.
From Check-in with Cristos (who could not have been more accommodating) to the 2d floor lounge to the dormen to checkout you will find the experience here superior.
The ladies in the Executive lounge could not have been more charming, hospitalbe and professional. Breakfast was wonderful as were evening appetizers and drinks. A different soup was served on a daily basis. The soups were fabulous as was the entire experience . I am not typically asked to pay a stiff fee for club access. In this case the fee was well worth it.
I was upgraded to a beautiful one bedroom suite with complimentary water, fruit AND mini bar.
This hotel, built in the 50's, is a beautiful, modern and beautifully maintained facility. The rooms have been remodeled and have excellent furnishing and beautifully designed bathrooms. Choose this hotel for your trip to Berlin. You will not be disappointed ...
15. Juli 2014
Rated 5,0 out of 5,0 by Tenant Vibrant hotel in the heart of Berlin
The hotel location is perfect for both leisure and business purposes.
The staff are very professional, specially the concierge who made our stay enjoyable (Hint: Ask for Mario:), he will answer all your questions and give you recommendations that perfectly matches your interests)
15. Juli 2014
Rated 5,0 out of 5,0 by Sylke49 vollste Zufriedenheit mit Personal und service in hervorragendem Hotel
Sehr freundlicher Empfang, schönes Zimmer und gutes Frühstück. Wir kommen gerne wieder.
14. Juli 2014
Rated 5,0 out of 5,0 by hhhailo Perfect Hotel for Berlin Trips
The hotel is very nice and the service is perfect. Bar and Breakfast are great.
14. Juli 2014
Rated 5,0 out of 5,0 by Chicago 14 Awesome location and very friendly staff.
When we travel abroad, there are at least 10 persons in my working group.
My people are not that easily pleased. I recognize a great overall value when we experience it first hand.
The InterContinental Berlin is such a hotel..
We will return there anytime we have the opportunity..
13. Juli 2014
Rated 5,0 out of 5,0 by Lofax Entspanntes Berlin Wochenende
Diesmal erfolgte die Anreise nicht mit dem Flieger, sondern mit einem Elektrofahrzeug. Eine vorgängige Abklärung ergab, dass es keine Ladesäulen im Interconti gibt, aber die Technik versprach sich drum zu kümmern. Als wir ankamen war ein Parkplatz mit bereitliegendem Drehstromanschlusskabel reserviert.
Zimmer und Service waren wie immer super. Der Flammkuchen in der Marlene Bar ist ein Gedicht.
10. Juli 2014
Rated 5,0 out of 5,0 by Scotland31 Großartger Service
Check in war sehr gut vorbereitet und für meine Familie und mich sehr komfortabel.
Der Service in der Club Lounge hätte nicht besser sein können.
Die Marlene Dietrich Bar ist wie immer ein voller Erfolg um Freunde zu empfangen und mit der Familie den Tag ausklingen zu lassen.
Dank des Mitarbeiters vom Guest Service hatten wir ein tolles Zimmer mit Blick über den Tiergarten.
10. Juli 2014
Rated 5,0 out of 5,0 by MikeFL52 Usual Excellent Experience
I spent 7 days n a business trip recently and stayed at the Intercontinental. The rooms in this hotel (upgraded) are the best I have stayed in while on my regular business trips to Berlin. The staff is couteous and friendly and goes out their way to greet you. The food in the lounge / bar is good and reasonably priced tfor a hotel of this standard. Breakfast is excellent with a lot of choices.
The only thing to realize is that this is a Conference Hotel and as such the lobby area is often in a state of construction between conferences. Also this means that some of the people staying at the hotel are not always as polite as they could be.
The restaurants in the neighborhood are not the best but it is not too far a walk to places like Savignyplatz of an easy bus ride to Mitte.
Again this is an excellent hotel and in a good location for walking in the parks and city.
10. Juli 2014
Rated 4,0 out of 5,0 by ------------ Tagungsaufenthalt
Das Zimmer entsprach nicht dem technischen
Standard eines 4 geschweige denn 5 Sterne Hotels.
Die Dienstleistungen und das Personal waren
8. Juli 2014
Rated 4,0 out of 5,0 by MIssCee1234 Great service, average rooms
I stayed at the Intercontinental for two nights in the beginning of July. The reception staff was great - really friendly, helpful and knowledgable. I got a room in the East wing (5th floor). The room itself was ok (more 3.5 than 5 star standard), the carpet and furniture looked quite out-dated/used. The size of the room was absolutely sufficient for a single business traveller. However, the mirrors on the wardrobe were full of finger prints and the tub in the bathroom was covered with a few strings of black long hair (I have light blonde hair). On the second day, the room was cleaned again in the morning and spotless afterwards. The bed sheets looked new (as in actually new, clean, not much used before) and the bed itself was quite comfy as well (especially cover and pillows). I had an ok stay but if I had paid for it myself (and not my company) I would have been slightly disappointed.
8. Juli 2014
Rated 5,0 out of 5,0 by Petra1975 Fantastic service
The service was amazing as ever. Super friendly and knowledgable.
7. Juli 2014
Rated 5,0 out of 5,0 by tallmanwa Great hotel with incredible breakfast
The InterContinental Berlin has a great location within walking distance of many attractions and the train. The hotel is impecably maintained and has very friendly staff willing to help make your stay as enjoyable as possible. The breakfast buffet is perhaps the best I've ever seen. The selection of foods, quality and presentation were all top notch. I will definitely consider staying here again.
4. Juli 2014
Rated 5,0 out of 5,0 by WildcatLes Delightful breakfast/brunch
The breakfast/brunch at the InterContinental Berlin was fantastic. The choices of meats, fresh fruit, juices, prepared to order omelets, pastries and breads, and other items was truly great. I was able to eat breakfast and wait until dinner for another meal. The selection of coffee and teas was also very nice.
Another special treat was the delicious cheescake provided to me to celebrate my birthday.
3. Juli 2014
Rated 5,0 out of 5,0 by RaRaRa great time in Berlin
Our guests had a good time in your Hotel and in Berlin
3. Juli 2014
Rated 5,0 out of 5,0 by woga very good
Excellent hotel, romm was nice and quiet as requested, wounderful breakfast in the park
2. Juli 2014
Rated 4,0 out of 5,0 by Business Traveller 1967 Schöne Zimmer, tolle Lage, Getränkepreise überzogen
Sehr gutes Hotel in toller Lage, Ausstattung lässt kaum Wünsche offen. Sehr gutes Restaurant. Bar entspricht nicht dem Standard des Hotels. Getränkepreise total überzogen.
30. Juni 2014
Rated 5,0 out of 5,0 by Jerson Perfect!
Checked in Inter-Continental Hotel Berlin on 22nd June 2014 for 4 nights. The room was nice. All the staffs we spoke to were very friendly and helpful. Basically, everything was perfect! We had a wonderful time, thank you!
29. Juni 2014
Rated 2,0 out of 5,0 by m to the l decent location but technology failures
wireless never worked and it wasn't only me- tv needed a full reset at night to work by an engineer, coffee maker didn't work- and the room has one of those illogical furniture pieces that houses tv and minibar and must be rolled out into the room blocking the hallway and bathroom entrance- in order for you to see the tv reasonably in bed- one of the worst design pieces i have seen recently in a modern hotel.
29. Juni 2014
Rated 5,0 out of 5,0 by DougL2014 InterContinental Berlin
Used it because it was close to my week of meetings. Paid for the club lounge which I used extensively. The staff were great, they even helped me book an overnight train from Warsaw to Berlin. Excellent experience overall.
29. Juni 2014
Rated 5,0 out of 5,0 by Nighthawk.01 Wenn ein Aufenthalt zu einem Erlebnis wird
Wir haben schon einige 5 Sterne Häuser in Berlin (ich glaube es waren so 10) getestet. Das Gesamtpaket ist in diesem Hotel einfach das Beste. Das Personal ist unglaublich freundlich und aufmerksam. Die Zimmer sind hervorragend und von dem Frühstück will ich gar nicht erst erzählen. Für mich das beste Haus in Berlin, vor allem in Bezug auf das Gesamtpaket. Habe es nun nach dem fünften Besuch zu meinem Stammhotel erklärt. Überzeugen Sie sich am besten selbst.
28. Juni 2014
Rated 5,0 out of 5,0 by Travel00 Top Hotel
Die äußere Erscheinung des Hotels wird sicher keine Designpreise gewinnen und lässt auf den ersten Blick nicht unbedingt die Qualität dieses Hauses erahnen. Erst wenn man einige Aufenthalte im Hotel hinter sich hat und dort etwas Zeit verbringen konnte, weiß man die vielen Annehmlichkeiten zu schätzen. Ich freue mich jedes mal wieder, das sehr professionelle Rezeptionsteam zu treffen, das exzellente Frühstücksbuffet zu genießen und den üppigen Spa Bereich zu nutzen. Bei meinen letzten Aufenthalten habe ich den Club Bereich schätzen gelernt, der den Hotelaufenthalt durch seine Wohnzimmeratmosphäre mit dem exzellent geschulten Personal auf ein komplett neues Niveau hebt. An der Rezeption wurde ich stets korrekt als Ambassador erkannt und mir wurden ohne Nachfrage die entsprechenden Benefits gewährt (leider keine Selbstverständlichkeit bei anderen Intercontis). Auf Grund der sehr zentralen Lage hat man eine breite Auswahl an Verkehrsmitteln: Taxi, Bus, U-Bahn, Car2Go, DriveNow. Eine Anfahrt mit dem PKW ist auch kein Problem, am Hotel findet man immer eine Parkmöglichkeit. Fußläufig erreichbar ist die Shopping Meile am Tauentzien oder zur Erholung der Tiergarten. Es gibt nicht wirklich etwas negatives an dem Hotel auszusetzen. Man kann nur hoffen, dass das hohe Niveau noch lange aufrecht erhalten wird und man auch bei weiteren Besuchen das Haus sehr erholt verlässt.
26. Juni 2014
Rated 4,0 out of 5,0 by VegasmanScotland Good Location nice hotel
The bed was great and the hotel was in a good central location
25. Juni 2014
Rated 5,0 out of 5,0 by kayjohn22 Comfortable bed and fabulous breakfast
This hotel is very conveniently located, very clean, very comfortable, has a great staff and the best breakfast buffet. Would highly recommend for a visit to Berlin.
24. Juni 2014
Rated 5,0 out of 5,0 by Luise-PoA Great hotel!
From reception to breakfast, everything was perfect. All the people were very, very nice.
Our room was big and silent. The beds were very comfortable.
Great breakfast, newspaper always available…
We really enjoyed our stay!
23. Juni 2014