Rated 4,3 out of 5 by 246
Rated 5,0 out of 5,0 by LaNel Great Stay!!
Great location!! Clean and comfy room!! Staff were friendly and very helpful!! No compliants!!
10. August 2014
Rated 3,0 out of 5,0 by Jagpilot Nice stay, limited amenities
Contrary to what the reservation agent told me, there are no refrigerators or microwaves in the rooms. I was invited to bring my food to the front desk and they "would have someone warm it up" for me.
Nice bed, quiet stay.
8. August 2014
Rated 2,0 out of 5,0 by Dino777 Poor sleep and poor restaurant service.
AC in room very loud and rumbling. Got very little sleep.
Next morning at breakfast two waiters for a half full restaurant, no greeting, I sat myself, no plates cleared. No coffee offered. Essentially no service.
Front desk manager's response to the above: "I'm sorry."
Front desk staff at check in were excellent.
8. August 2014
Rated 5,0 out of 5,0 Excellent Staff!
The hotel staff went out of their way for every request I made. I even lost my keys to my car and they went through the security cameras (that showed where I had them last in the car) after I thought I looked everywhere. They were patient and seemed truly concerned for me. The head of security went as far as going walking back through all of my steps with me. The restaurant staff was also very nice. The staff also made sure that I had a parking space close to the front of the building when the parking lot became full with people there for a conference. I would stay here again and recommend this hotel
7. August 2014
Rated 4,0 out of 5,0 by Pauline20 Great Staff and very good amenities
On arrival the front desk staff will greet you with a smile and a desire to help. This type of greeting and helpfulness extends to all the staff within the hotel, the lounge, the restaurant, and the transportation crew.
Relaxing in the lounge is very comfortable and to add to the comfort, Wilson makes you feel as if you are the only person in the room.
I definitely will recommend this hotel to family and friends.
2. August 2014
Rated 5,0 out of 5,0 by Rock22 Clean and comforatiable
The hotel and rooms were clean. The bed was very comforatable. The staff was friendly and helpful. it's only minutes from the airport. No good restuarants around the hotel. Dolphin Mall is close by and they have plenty of places to eat and shop. There is a charge for taking the shuttle to the mall.
30. Juli 2014
Rated 5,0 out of 5,0 by Finja Friendly staff and comfortable bed
Very helpfull staff at front desk, and kind staff on the floor where my room was located.
29. Juli 2014
Rated 5,0 out of 5,0 by GrahamR Overnighter
My family stayed overnight after a flight from the UK, before going on a cruise. The hotel was better than expected in every way. Great value for money. Will certainly stay there again, next time we are going through Miami.
28. Juli 2014
Rated 4,0 out of 5,0 by lyn234 Consistent Experience
I have stayed at the is property 3 times in the last four months. All stays have been similar experience. This stay was less then Ideal as I was on business and was given an adjoining room with a family with children next door.
26. Juli 2014
Rated 5,0 out of 5,0 by larry_2014 Crown Plaza
I enjoyed my stay at this hotel. Except for some guests slamming doors, the overall experience was good.
24. Juli 2014
Rated 5,0 out of 5,0 by Karen 921 A nice retreat after a long flight
The Crowne Plaza is definitely the best of the airport hotels in Miami. I am a stickler for clean rooms and rarely do hotel rooms meet my standard. My room and bathroom were spotless! The employees are all so friendly and conscientious. They really do want you to enjoy your stay and be a happy guest. The employee that really stood out and went above and beyond was Melda, from the Front Desk. She really went out of her way to help me when I was not feeling well and was able to expedite the preparation of my room. She was so kind and caring, but also efficient and professional. Please thank her for me.
24. Juli 2014
Rated 5,0 out of 5,0 by Jorge2669 One night stay
why I can I said the experience was a pleasure one
18. Juli 2014
Rated 5,0 out of 5,0 by Don11 Great service
Great Service and very helpful staff
Mia Airport Hotel with Shuttle
17. Juli 2014
Rated 3,0 out of 5,0 by Surturminn poor check-in experience
arrived for a one night layover with my family after a longhaul flight....the female agent checking me in was very curt - no "welcome" as a Platinum Ambassador, no upgrade, no breakfast coupons in lieu of an upgrade......in fact no mention of upgrade or appologies for not offering, she even failed to offer me the "drink or 600 points" - not what I expect from my 60+ CP nights.
That said, the property is still wonderfully handy for the airport and the rooms are lovely, dark and quiet.........
16. Juli 2014
Rated 4,0 out of 5,0 by Rosi17 Comfortable nice hotel
Me and my friend were in the hotel the first week of July, everything was good. Location is in the middle of malls if you want to do some shopping. Near the airport with good parking. We made our reservation including breakfast and I think it was a good deal. I will recommend this hotel.
15. Juli 2014
Rated 5,0 out of 5,0 by Capt. Bill Great night sleep. Exceptionally courteous staff.
Great night sleep. Exceptionally courteous staff. One brief conversational exchange between a painter and a loud house cleaning staff member around 10 A.M. was the only noise I heard.
12. Juli 2014
Rated 5,0 out of 5,0 by MUNDO67 NICE BED AND FRESH AIR INSIDE
IT WAS A GREAT HOTEL AND THE NEXT TIME I GO TO MAIMI, I WILL CALL FOR A RESERVATION FOR THIS HOTEL.
11. Juli 2014
Rated 5,0 out of 5,0 by la eterna viajera magnífico
Necesite cambiar habitación porque cuando reserve no me si cuenta que las camas eran tamaño matrimonial y me cambiaron inmediatente a unas con cama King lo que agradecimos ya que somos muy altos.gracias.tambien mi esposo viajaba muy temprano y utilizamos el autobús del hotel para despedirlo lo cual fue muy comodo
10. Juli 2014
Rated 5,0 out of 5,0 by Fun with the Family Wonderful Stay
My family and I stayed several days and we were very happy with the service we were provided. The front desk staff was very friendly and helpful. The facility was clean. The beds were comfortable.
10. Juli 2014
Rated 5,0 out of 5,0 Great value
Great value, and easy access to South Beach via airport bus, the driver will tell you how to get there. Good breakfast buffett, nice pool, amazing work out room. The Latin Cafe across the street is very good too.
I recommend signing up as an IHG member, I got early check-in and late check out (2pm), as well as the lowest price around.
7. Juli 2014
Rated 4,0 out of 5,0 by jjmc12 Cuenta
Enmi cuenta una habitación costo más que la otra y no se la razón.
7. Juli 2014
Rated 5,0 out of 5,0 by booch Great service
Overall great stay,friendly staff and easy access to airport.
4. Juli 2014
Rated 5,0 out of 5,0 by J.J traveler Great Location and Hotel
Excellent location whether you are looking for a business or leisure trip.
2. Juli 2014
Rated 4,0 out of 5,0 by This guy Rob Great hotel
Very clean hotel and rooms. Friendly and helpful staff. Utilizes the shuttle service to and from the airport without a problem.
30. Juni 2014
Rated 5,0 out of 5,0 by Dooglas Very nice property
Property has been totally remodeled. Great service, great room and very good service. Wilson in the bar is great.
28. Juni 2014
Rated 5,0 out of 5,0 by raymame1 Wonderful stay here
I stayed 16 days and all the staff seemed to go out of their way to make everything comfortable and smooth. You could feel it.. Best hotel experience in many years for me. Its clean, 1st class, professional, and comfortable at the same time. Very nice place.Id go back there if in Miami.
27. Juni 2014
Rated 3,0 out of 5,0 by RDavis30 Comfortable bed and great service.
I recommend this hotel anyone who is not on a busy schedule. During my stay, I found limited service for early departure or late arrivals. The staff are reasonable and rooms are comfortable.
26. Juni 2014
Rated 2,0 out of 5,0 by vj922 not again
bathrooms were disgusting and parking lot flooded and food overpriced for no reason at all
26. Juni 2014
Rated 4,0 out of 5,0 by NO APODO Es confortable
En general es un buen hotel, el servivio de internet es malisimo, se cae la red y aparece que te conectes adquiriendo unos planes, esto es negocio del hotel...no deberian decir que wifi incluido...
25. Juni 2014
Rated 5,0 out of 5,0 by jeanAZ convenient to MIA airport
We needed a place to stay overnight next to the MIA airport as a stop-over on our trip. The Crowne Plaza met our needs - shuttle between the airport and hotel, next to restaurants, quiet, comfortable
25. Juni 2014