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Rated 4,4 out of 5 by 370 reviewers.
Rated 5,0 out of 5,0 by Front desk service and great bed Gina on the front desk was extremely helpful in printing a document for me with no notice and quickly. Bed and pillows were very comfortable 13. Oktober 2014
Rated 2,0 out of 5,0 by London Park Lane - Problems when busy I have stayed in intercontinental hotels all over the world and I have been pleased with the excellent service, until now. During a recent stay at the Intercontinental London Park Lane the level of service and food was similar to a budget hotel chain. The hotel was very busy with what appeared to be a wedding and a business conference but that should not reduce the standards. The check in was good and the highlight of staff engagement. The guest room was very smelly and noisy. The club lounge senior staff were surly and food was poor (inedible). 9. Oktober 2014
Rated 3,0 out of 5,0 by slow breakfast It is unaccettable that in such a hotel we had to wait 10-15 minutes every morning to find a table to seat for breakfast. Not enough tables for such a large hotel! 9. Oktober 2014
Rated 5,0 out of 5,0 by Pretty Nice Hotel/Excellent Staff Overall our experience at this hotel was really good. The staff was fantastic... from Benjamin at the front desk, to the staff in the Intercontinental Club... all outstanding. The hotel was beautiful, but the rooms were a little dated. Our room was smoky even though it was a non smoking room. The front desk had the ozone machine run in it, but it still smelled smoky afterwards. 8. Oktober 2014
Rated 4,0 out of 5,0 by Courteou staff, comfortable room, excellent breakfast We appreciated having gluten-free bread and soy milk available for my companion at breakfast. Only one comment: I and a few other people had to stand around in the lobby waiting for other guests to arrive. This is the first hotel I've ever visited that didn't have armchairs (well, there were two small ones, which were both occupied) and sofas in the lobby. 7. Oktober 2014
Rated 5,0 out of 5,0 by Comfortable hotel with central location Studio suite with view over Hyde Park is around 38sqm Room with seating area, flat screen television with large selection of channels, Bose mini chain with iPhone deck, kettle, desk with UK and Europe sockets Very comfortable bed Bathroom with large Agraria amenities, bathtub, separate walk-in shower, towels warmer, Frette bathrobe Very quiet Good: - Very smiling and attentive service (I noticed a true improvement in the quality of service). For example, when I was proposed to buy the club access, after having declined it as I have a breakfast included rate and only drink Diet Coke, I had the good surprise to have a member of staff coming into my room to change all the softdrinks by Diet Coke - Central location with easy access from LHR airport (Picadilly line) - Very good breakfast (with the notable exception of bread and pastries) Bad: - Wifi signal was very poor in the room (and only works when close to the corridor) - Breakfast restaurant was very crowded (but smiling staff did all they could to arrange things quickly) - The layout of the room was rather strange (it was much longer as it was wide, giving it a not so luxurious - and rather bleak - atmosphere) 5. Oktober 2014
Rated 4,0 out of 5,0 by Great location, some minor issues The location of this hotel is great for walking distance to major areas like Mayfair or Knightsbridge. The staff was wonderful in upgrading us. However, a few details was missed like the amenities for my Platinum Ambassador status. That was rectified the next day. Also had someone trying t enter the room the next morning, but that could've been due to the room phone not working and he was trying to deliver our wake-up call. Only wish the team had gotten to the bottom of this incident as opposed to letting my guess what actually happened. But overall a pleasant stay. 29. September 2014
Rated 5,0 out of 5,0 by Theo's is great Ask for Thasanee. Menu is great. Staff is friendly. great experience. 29. September 2014
Rated 5,0 out of 5,0 Recognition for IHG Club members and Great services -excellent location -excellent staff and services -recognised IHG club members -did great job for upgrading our room -very helpful concierge to make touring arrangments -close to Hyde Park, Picadilly, Harrods, Oxford and Arab Street -excellent rooms and amenties 29. September 2014
Rated 3,0 out of 5,0 by Doesn't provide 5 star experience Compare to other 5 star hotels, this hotel does not have the same level of service or even basic amenities that is expected from a 5 star hotel. Not even a complementary water. Poor internet connection etc. 28. September 2014
Rated 5,0 out of 5,0 by Great hotel - poor value breakfast I usually stay at this hotel when in London and the breakfast used to be really good. Now I am sorry to say I find it very poor value and extremely overpriced. I had to wait around for 10 minutes until a table was free and even then it was a shared (very long) table. The restaurant was extremely crowded and noisy, somewhat reminiscent of a works canteen. The only speedy service I received was being asked what type of breakfast I wanted and then subsequently the bill. I waited in vain for another glass of orange juice or another cup of coffee and eventually gave up. I went elsewhere and purchased another juice and coffee. Apart from that single negative experience this remains one of my favourite London Hotels and I will definitely visit again. Highly recommended for a stay but eat elsewhere!! 28. September 2014
Rated 5,0 out of 5,0 by Superb hotel, great location with friendly staff London is a huge city and this hotel is in one of the most convenient places. You can walk to the centre or to bus and metro. Multiple taxi are available at all hours. It's hard to imagine not enjoying a stay here as the hotel is also super comfortable. 27. September 2014
Rated 5,0 out of 5,0 by Park Lane is great. Stayed at the Intercontinental Park Lane in Mayfair. It was great! I highly recommend this hotel. 27. September 2014
Rated 5,0 out of 5,0 by Great Hotel, Close to most everything Had a great stay, 2nd time at this hotel. Staff is knowledgable and very helpful. 24. September 2014
Rated 5,0 out of 5,0 by Weekend Break A wonderful stay with pleasant surroundings. A weekend in the city was just what we needed and the evening was quite and relaxing. Thanks to the team making our stay memorable. 24. September 2014
Rated 3,0 out of 5,0 by Disappointment with the " upgrade" This is my hotel of choice when in London however the last stay was disappointing in that the upgrade to a Studio Suite was very disappointing, to the extent I refused the upgrade and settled on the room I had paid for. The two suites I was shown were very poor, on the first floor, one had a view to some air-conditioning vents and the other was furnished like a 1970's disco room. Horrible and very disappointing. 22. September 2014
Rated 5,0 out of 5,0 by Dulces Sueños Muy bien ubicado, atención de primera Cama cómoda, super almohada y nada de ruido me hicieron dormir de manera espectacular 21. September 2014
Rated 5,0 out of 5,0 by Great Service and attentiveness Our experience started with a very warm and friendly greeting and the service continued from there. Very prompt and helpful staff and well appointed room 18. September 2014
Rated 5,0 out of 5,0 by Great hotel in a great location Beautiful hotel in a fantastic central location. Didn't appreciate the groundhog day of 'room ready in 30 minutes' on two occasions 45 minutes apart. Service generally very slow in the bar area - generally not enough staff around - on two occasions having to go to find someone to ask them to take an order. All ground floor public areas are beautifully decorated and have a great quality feeling. Rooms adequate and nicely furnished - but to a far more traditional taste than the public areas. For those of us who aren't tea/coffee drinkers - a bottle of water in the room would have been appreciated. 18. September 2014
Rated 5,0 out of 5,0 by Very good stay experience, nice staff and nice hotel The whole stay is amazing. We celebrate my wife's birthday here and we received a birthday cake. the club intercontinental is great. Everyone aims to provide best service to us. Rly good stay. will be back soon:) 17. September 2014
Rated 5,0 out of 5,0 by Great location, staff and experience. This hotel is located in the heart of where a visitor to London would want to stay. I have stayed at a host of hotels in London and after my last visit I will always choose the InterContinental Hyde Park. 17. September 2014
Rated 5,0 out of 5,0 by Great service and location This hotel has the best staff I ever encountered. I had a staff who helped with my luggage and he actually remembered me and we chatted a few times during my stay and before I left the hotel. Very friendly. I was also upgraded to a room facing the front (although still not the best view) but I'm happy enough. Will definitely try to stay here again on my next visit to London. The one thing that could improve my experience even more is if I was offered a chance to upgrade either by paying certain amount or using my points . 13. September 2014
Rated 5,0 out of 5,0 by Had a wonderful stay We stayed at the Intercontinental London Park Lane for 1 night after an overnight flight. We had requested early check in, which was available. The staff at the hotel were wonderful- check in was quick and our bags arrived to our room shortly after check in (as did the travel cot for our daughter). As an IHG Platinum member, we were given an upgrade to a room on the top floor (8th I believe). Our room had a great view of the London skyline. The weather the day we arrived was not great, it rained heavily for most of the day. The hotel is well located, so we were able to walk to lunch nearby and not get completely drenched! The next day the weather was nicer, and it was just a short walk to Buckingham Palace. The hotel is really well located for getting to many London parks, which is fantastic. I went to the spa. The staff there were wonderful as well. I hope to stay here again on a future visit to London! 10. September 2014
Rated 4,0 out of 5,0 Comfortable Bed and Excelent Service The room was no big enough. Bed was great, as well as pillows Great team! 7. September 2014
Rated 4,0 out of 5,0 by Comfortable bed Very good hotel, friendly staff and very comfortable bed 6. September 2014
Rated 5,0 out of 5,0 by Great Hotel The Intercontinental Park Lane in London is a great, fabulous Hotel. Great value, rooms and staff. I only can recommend the Hotel. 4. September 2014
Rated 5,0 out of 5,0 by Great stay Great location and friendly staff. Really enjoyed my stay in London, felt welcomed. 3. September 2014
Rated 5,0 out of 5,0 by wedding anniversary stay !!! We stayed there for our 18th wedding anniversary in a superb suite and enjoyed the Lounge for the calm bkfst and the evening cocktails and Champagne ! Many thx to Christian and the Lounge team for taking care of us ! We also had dinner @ Theo Randall , really deserves his award of best Italian restaurant !!!! hope to come back soon !! 3. September 2014
Rated 5,0 out of 5,0 by Exceptional Service, Exceptional Hotel The staff at this hotel were unbelievably attentive, the wife and I were visiting London for our 10th Wedding Anniversary and all the staff seemed to know who we were and why we were there. Honestly felt like the only people staying in the hotel. Only regret was the stay was short and we did not get to experience more of what the hotel offered, but when in London there is so much on your doorstep... 1. September 2014
Rated 4,0 out of 5,0 by Great Location Location spot on, reception staff very friendly, public areas bright and welcoming, bedroom comfortable and air con very quiet. Worth paying the extra for the Club Lounge. 31. August 2014
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InterContinental London Park Lane

  • One Hamilton Place
  • London , W1J 7QY
  • Grossbritannien
  • Front Desk +44-207-4093131

  • Anfahrtsbeschreibung
  • Parkplätze & Transport
  • Parken

Verfügbare Sprachen

Arabic, Czech, German, Greek, English, Spanish, French, Italian, Japanese, Dutch , Polish, Portuguese, Romanian, Russian, Turkish, Chinese

Haustierbestimmungen

Assistance dogs welcome.
  • ORTSZEIT

    3:10 PM
    • ANREISE

      15:00 Uhr
    • ABREISE

      12:00 Uhr Late Check out Verfügbar

    Währung

    • BRITISCHE PFUND £ (GBP)

    Behindertengerechte Einrichtungen

    • Begleittiere zugelassen
    • 8 Rollstuhl gerechte(s) Zimmer
    • Parken