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London - Westminster

Rated 4,6 out of 5 by 501 reviewers.
Rated 5,0 out of 5,0 by Dream Hotel A wonderful stay and experience. The room was beautiful (exceptionally clean and modern). We were very grateful for the complimentary upgrade and chocolates. The staff were super friendly and nothing was too much trouble. Location is excellent. This will without doubt be our hotel of choice for future trips to London 21. November 2013
Rated 5,0 out of 5,0 by Excellent hotel. Friendly staff and comfortable stay Lovely hotel. Very friendly staff who couldn't do enough for you. Would definitely recommend this hotel to anyone. Very well located too 19. November 2013
Rated 5,0 out of 5,0 by Best hotel ever stayed in I recently booked this hotel through last minute and was very surprised at the room I got we were upgraded to a suite on arrival and I have to say it was by far the best room I have ever stayed in. I loved the rain shower and the bed was extremely comfortable. the staff were also very friendly. 16. November 2013
Rated 5,0 out of 5,0 by Sounds system in the room Our stay here was brilliant. however, i do have one fault our sounds system in the room did not work. Im not sure if it was the bose sound system or the bluetooth connection?. Having already unpacked when we dicovered it did not work, we didnt really feel the need to maybe be moved rooms as the system did not work. Also on our second day the maid cleaned the rooms and only returned one bath robe to the room. other than that faultless and very very clean. 15. November 2013
Rated 5,0 out of 5,0 by Beautiful room and wonderful service We stayed here for my birthday weekend away. The staff were helpful and friendly, the room was beautifully appointed and the bed was very comfortable. The location was fantastic, making it easy to access all our planned destinations. Overall a great experience. Many thanks. 15. November 2013
Rated 5,0 out of 5,0 by To repeat The hotel it is very well situated, near turistic places as Big Ben, London eye, Wedmister Abbey. Just crossing the street the underground. Very clean. Very confotable. And the staff and sevice, incredible. They help for all we needed. Lovely people. Thank you. 14. November 2013
Rated 5,0 out of 5,0 by Great place for a London bolt hole This is the second time we have stayed here and once again the service was exemplary. Upon arrival we were welcomed by the concierge who directed us to reception. The receptionist offered to take us to our room but as she was on her own we said we were fine. 5 minutes after settling in our phone went - it was the receptionist checking we were happy with the room. A nice touch. They really do make you feel very welcome. Well done 12. November 2013
Rated 5,0 out of 5,0 by Beautiful- thank you We were visiting as a last minute belated 30th birthday and 5th wedding anniversary treat and everything from start to finish was simply perfect. Louis checked us in and looked after us impeccably even personally showing us to our room. We cannot wait to return to this perfectly located, wonderful hotel. We will be recommending to everyone! Thanks again 12. November 2013
Rated 5,0 out of 5,0 by THE place to stay in Westminster I stayed at the ICL Westminster in early November as a business customer. It was my first time in an Intercontinental hotel and, based on this experience, it won't be my last! The room was exceptional with all the mod-cons you'd expect from a top-notch hotel such as this. The service would have been first-class throughout were it not for the surly breakfast waiter on the last morning, but I guess everyone is entitled to an off-day now and then. Elsewhere, the staff couldn't do enough for me and displayed a good knowledge of the area. The food in the restaurant was excellent, as was the range of drinks in the bar. I'm looking forward to returning next year! 11. November 2013
Rated 5,0 out of 5,0 by Well-Appointed Hotel with Impeccable Service This was our second visit to London, and what a wonderful place to begin our vacation! The service was second to none; each staff member was willing to go the extra mile to make our stay that much more enjoyable. Our room was spacious, contemporary and beautiful. We will definitely be recommending this property to others and hope to return again soon! 8. November 2013
Rated 5,0 out of 5,0 by Luxurious London Break Stunning room on first glance, excellent service from the approach to building to the taxi to the train station. Breakfast and drinks were elegantly deal with and felt comfortable throughout the whole stay. I would fully recommend this accommodation and look forward to the opportunity of returning again soon. 8. November 2013
Rated 5,0 out of 5,0 by Comfortable Bed Quiet Location Helpful Staff Our first stay at this hotel. We enjoyed the location close to St James Park and walkable to good shopping and night life. 7. November 2013
Rated 5,0 out of 5,0 by Extremely charming hotel, great comfort and amazing sleep Very charming hotel, well situated (two step from the tube and also not far from Buckingham Palace), great service and top comfort, intercontinental beds are the more comfortable that I know. ... also, high tech equipment in the rooms 7. November 2013
Rated 5,0 out of 5,0 by Luxury celebration If you are planning to celebrate you special events such as your anniversaries or treating your love, just think about InterContinental Westminster. I am sure you will not be disappointed. 7. November 2013
Rated 5,0 out of 5,0 by Why stay anywhere else! We had a weekend break at Intercontinental Westminster. Attentive Staff, great rooms (we had a King Room, high floor, overlooking inner courtyard and it was soo quiet we didn't hear or see any one else on our floor!). Highly recommended. 6. November 2013
Rated 5,0 out of 5,0 by A lovely room, and top quality hotel. A really comfortable, well appointed room. The experience was only marred when we inadvertently left an item in the room when we checked out and were told it could not be found when we phoned the hotel later. Would recommend the hotel, just don't leave anything behind! 6. November 2013
Rated 3,0 out of 5,0 by Great hotel pity about the breakfast Everything was great. Welcome on arrival. Room. Dinner (though the restaurant was extremely noisy). Then came breakfast in the Club Lounge. Requested a simple plain omelette. Waited. Waited some more. Continued waiting. Thirty minutes later and still no omelette but an apology that the kitchen was very busy and my omelette would be served soon. I abandoned the omelette and opted to use the hot buffet option. I think the food was probably very good if only it hadn't been lukewarm at best. All in all a very disappointing end to an otherwise enjoyable stay. 5. November 2013
Rated 5,0 out of 5,0 by Perfect for Westminster Fantastic location for sightseeing on foot or by tube just a stones throw away from Westminster Abbey and Big Ben yet tucked away in a quiet street allowing for a relaxing nights sleep. Stylish rooms great facilities and thoughtful "understated" yet friendly service. Highly recommended! 2. November 2013
Rated 5,0 out of 5,0 by Very pleasant stay Ccorner executive room on high floor is around 40sqm. Looks more like a junior suite than an executive room. Elegantly decorated in warm classic contemporary design. Bedroom with very comfortable bed. Desk with UK, US and European sockets. Good lighting 2 closets. Nespresso machine, kettle. Large flatscreen television with Bluetooth soundsystem (which did not work: a Bose iPhone dock was delivered). Good slection of international channel television, poor selection of (good) on-demand movies. Very nice marble bathroom with bathtub and separate toilets/walk-in shower (with great Hansgrohe rain shower and hand shower). Molton Brown amenities View over London roofs and sky. Minibar with a clever selection of soft drinks (organic lemonade, etc.). Fast wifi. Newspaper delivered on week-ends. Very quiet (perfectly soundproofed windows). How is the exec. lounge? Excellent staff. Not huge and can be crowded at breakfast time. Lounge area, seating area, showers. Very good breakfast (salmon, ham, fresh fruits, scrambled eggs, smoothie, excellent apple juice, yogurts, etc.) Afternoon tea Good evening selection of cold meals. What was good and what was bad? Good Very friendly and attentive staff Central location, just opposite the underground station Very pleasant club lounge Comfortable and elegant room Bad Nothing 1. November 2013
Rated 4,0 out of 5,0 by Very good stay! Lovely room, lots of amenities ..... for example......had built in outlets to accommodate all plugs. My only compliant (or concern) is the shower door is tricky......the first two showers I had water all over the floor because I had opened the door "out" instead of "in". A little note about this to guest would be helpful and safer! 30. Oktober 2013
Rated 5,0 out of 5,0 by Fabulous hotel, with great bar and restaurant. Great location. We had a fabulous weekend break in this very efficient but friendly hotel. Sunday brunch is perfect for a family affair. We will return. Thank you. 29. Oktober 2013
Rated 1,0 out of 5,0 Poor Service This was to be our 1st night in London for our honeymoon and after travelling 24hrs from Australia we arrived at the hotel at 6.30am to be told our room wasn't ready and won't be until sometime after 2pm. I requested an early check in and also informed staff via email of this. We left our luggage with concierge and walked around London for 3hours… If i hadn't sent the hotel an email at 7.30am virtually begging to be told what time our room would be ready i dare say we would never have been told The front desk lady was terrible, no name badges are worn by anyone so i couldn't tell you anyones name…. we stayed two days and are now travelling back and forth from London and will not be staying with you again 28. Oktober 2013
Rated 5,0 out of 5,0 by Great Location near Scotland Yard A good choice for going to London whether it be business or pleasure 24. Oktober 2013
Rated 2,0 out of 5,0 by Big Disappointment I arrived to learn that a Club room upgrade that I booked and received did not include club access. When I initially booked the room I called the hotel to inquire which level to book to ensure club access. I was told that I could book an Executive King and I would be upgraded as an Ambassador member to the Club level with Club access. Upon check-in I was told that this was incorrect and club access would cost me an additional 57 BPS/day. I declined and let the guest service manager know that I was disappointed that I was initially misinformed and I did not feel that I should pay the added fess. Nothing was done to accomodate my request. Then, I ordered room service several times for breakfast. Each morning that I ordered room service the order was wrong. The first day they brought me double of my order, even though I only ordered for 1 perdon. The next day, they forgot my tea. The next day they forgot the cream and sweetner for my tea. I then stopped ordering breakfast from room service. Then, I had laundry picked up for cleaning. When the laundry was returned my jeans were not cleaned. Housekeeping quickly cleaned my jeans for me, as I was scheduled to check out the next day. And, of course they charged me for the cleaning even thought they initally forgot them. Lastly, the room was noisy, with street noise,as it's in the front of the building. Overall summary, I enjoyed my stay with your hotel back in June, but I was very disappointed with my stay this time. I don't plan to return to your hotel when I book my next trip in April, 2014, as there are many options for hotel accomodations in London. 23. Oktober 2013
Rated 5,0 out of 5,0 by Room and Service I booked this hotel for a surprise break away for my husband's 40th and wanted something special and was not disappointed. The room was very comfortable, the staff couldn't be more helpful and the location was excellent for seeing the sites and getting around. Breakfast was delicious, well presented but a bit pricey. Would recommend to others. 23. Oktober 2013
Rated 5,0 out of 5,0 by Faultless in Westminster Our stay was perfect from start to finish. It started with the helpful concierge and the charming receptionist who accompanied us to the lift explaining the facilities. On entering our room we were delighted to find a spacious room with everything we needed for a relaxing stay. We ate dinner and breakfast in the hotel and the food was good and the service excellent. We are already planning our next visit. 23. Oktober 2013
Rated 5,0 out of 5,0 by Fantastic location for a night in the Capital We only stayed for 1 night to attend a function in London - but the location is fantastic; and the staff were incredibly helpful. The hotel rooms are a great size, and beautifully appointed. I am back in London next week - and shall ensure this is the hotel I am booked into. 21. Oktober 2013
Rated 5,0 out of 5,0 by confortable bed and elegant atmosphere confortable room, perfect service and it is really appreciated the way of welcoming guest. 20. Oktober 2013
Rated 5,0 out of 5,0 by FANTASTIC EXPERIENCE!! Wow - what a hotel! Highly recommend breakfast in bed - poached eggs on the full English cooked to perfection. I loved the flat screen tv set into the wall, and the wife loved the bed - haven't been in a bed so comfortable since America. 17. Oktober 2013
Rated 5,0 out of 5,0 by Unforgetable weekend We spent there only one weekend and we are sure we will come back. It has been a wonderful time we had. Fast and perfect service always with smile and pleasure. Quiet place, near of hart of London and harp for evening whiskey.... Nice! 17. Oktober 2013
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London - Westminster
  • 22-28 Broadway
  • London , SW1H 0BH
  • Grossbritannien
  • Front Desk +44-203-3018080

  • Anfahrtsbeschreibung
  • Parkplätze & Transport

Verfügbare Sprachen

Arabic, Czech, German, English, Spanish, French, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Chinese

Haustierbestimmungen

No pets allowed except guide dogs.
  • ORTSZEIT

    12:59 PM
    • ANREISE

      15:00 Uhr
    • ABREISE

      12:00 Uhr Late Check out Verfügbar

    Währung

    • BRITISCHE PFUND £ (GBP)

    Behindertengerechte Einrichtungen

    • Begleittiere zugelassen
    • 13 Rollstuhl gerechte(s) Zimmer