Rated 4,1 out of 5 by 241
Rated 4,0 out of 5,0 by handsomedog nice location and good service
it's located at Beverly Hills, very close to shopping.
24. August 2014
Rated 5,0 out of 5,0 by lucila great room with a view
It was just a one night stay but an awesome one. Very convenient location for my business meetings but I got to have my husband join me so he enjoyed the amenities of the hotel as well.
24. August 2014
Rated 5,0 out of 5,0 by Gittan Great Service
The hotel was luxurious, clean, comfortable and altogether wonderful.
I came to your hotel after eye surgery at UCLA so it was close and convenient. I also stayed there previously for another eye surgery in June so I knew to expect excellency.
I am from Stockholm and also enjoy the Intercontinental there. It is the Grand Hotel and the best in Sweden.
Since I was recovering from surgery, I chose to have my meals in the room and it worked out very well with the room service. In fact, it was a delicious salmon dinner and the apple dessert was superb.
I can't say enough good things about the hotel and will definitely stay there again.
Just a few negatives:
The TV did not work at first but the repairman came promptly and fixed it in no time.
The promised muffin did not arrive but that was no big deal.
23. August 2014
Rated 5,0 out of 5,0 by TravelingExecGuy Great Staff
Without fail everyone from the front desk to the bell staff, the concierge and the housecleaning staff is friendly, helpful and responsive to every need. By far the best hotel staff in Los Angeles. I've been here many many times and everyone here always make me feel right at home.
I find it hard to complain too much about the rooms. Beds, bathrooms, service and cleanliness are always wonderful. Most rooms above the 3rd or 4th floor have a good view of either the city or the ocean (on a clear day). The rooms don't have all the latest bells and whistles that you'll see in new construction hotels, but they have all the basics and they do it well. The bar downstairs is subdued and never too crowded, has a small menu but the food is surprisingly good and the staff maintains a good atmosphere. The breakfast buffet is always well done. The location is great and the property feels meticulously maintained throughout.
The gym is ok at best. It's a bit cramped, there are never enough towels and generally feels like it could use a refresher. I'm not a big fan of the pool, but everyone else seems to like it - so maybe it's just me.
Come for the great service, property, rooms, location and views.
22. August 2014
Rated 5,0 out of 5,0 by Jellybean56 Love InterContinental Los Angeles
I have been staying at this hotel for over 3 year and I love it. From the front desk to the room service, it is excellent. The spa is wonderful and the food is terrific. Great location and central to everything.
20. August 2014
Rated 4,0 out of 5,0 by avman could be better
The hotel needs some aspects derived from its cheaper cousin Holiday Inn Express. Nothing is complimentary here, bottles of water goes for $5. Parking is another $38. Get your own curig coffee because you can not drink the one provided in room.
But, the location was great and if you get a good room, the view will be nice.
19. August 2014
Rated 3,0 out of 5,0 by mholiday Check to see if construction is completed
Renovations were being done in the room above us which was an interruption to our sleep. The mattresses were uncomfortable as well so no one got much sleep. On a bright note, it has a beautiful view, a great pool, yummy breakfast and the staff was attentive. I'd stay again IF the renovations were complete. I would ask for a regular room. We had a handicapped bathroom and there was no tub so it was hard to bathe the toddler.
18. August 2014
Rated 3,0 out of 5,0 AlOmar Review member #628358457
The hotel location is great, the facility and services are also great. However, the room furnitures and mattresses are recommended for complete renovation.
In addition, ambassador members have limited previllages such as no snack bar or lounge dedicated members.
16. August 2014