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Rated 4,3 out of 5 by 781 reviewers.
Rated 1,0 out of 5,0 by Hotel and Event staff were Awesome!!! Everything was exceptional. From the hotel rooms to Catering and PSAV staff. Looking forward to coming back for next year's event. 5. Dezember 2013
Rated 5,0 out of 5,0 by Fastic Views & Service We had a suite with a beautiful view of the Bay. The bed was extremely comfortable and had a great sleep each night. Housekeeping service was excellent. The staff are very friendly and helpful in any request we had. Close to shopping and adjacent to Bayside Market. When in Miami, I will be back! 2. Dezember 2013
Rated 5,0 out of 5,0 by Little things can affect value I visit Miami regularly and this hotel covers most of the things my family expects in a 4 star+ hotel: impressive lobby, large rooms, clean, excellent location, awesome views, and very important-within short walking distance to great shopping and dining. The fact they charge for basic internet access was disappointing and the breakfast buffet was too expensive for the quality of food little things affect value. 2. Dezember 2013
Rated 4,0 out of 5,0 by Why to limit connectivity? Most people coming to the hotel will need internet connectivity. Paying 12 dolar a day for an internet connection of regular capacity is not something that adds to the comfort of the place. The business center is good, but also very expensive. I know that for some charging more is luxus, but really not charging is executive. You offer two internet speeds. If somebody needs more speed it is fine to charge, but charging for simple internet should be revised. Of course it is nice to ask for a registration, but no more than that. 2. Dezember 2013
Rated 5,0 out of 5,0 by Great Staff and service I stay at many Hotels across the world and for service this Hotel is at the top of the list. Front Staff were excellent with special thanks to Ilana for all of her help and to the Concierge team. I write very few reviews but the quality and value of this Hotel merits special praise . 29. November 2013
Rated 1,0 out of 5,0 by Electric bicycles The electric bicycles were great. I think you should make guests more aware of the availability. I heard about them via word of mouth and truly enjoyed it. 29. November 2013
Rated 5,0 out of 5,0 by Service Excellent service at the wedding reception, food, servers, etc etc congrats 27. November 2013
Rated 3,0 out of 5,0 by Terrible first impression We arrived on a Sat morning and our bags got lost. For almost 2 hours they looked, but never once apologized or offered to do anything for our group. Our bags were in a room with others going on a cruise ship!! We were there to go to a wedding, not a cruise. The whole bag process is a mess.... 27. November 2013
Rated 5,0 out of 5,0 by Biggest room I've ever had! Ok so The Eagles were playing at the AA Arena. I wanted a nice hotel nearby and heard about the Intercontinental. Had booked in advance so got a suite on the 31st floor. Huge suite. Clean, and a view overlooking the port. Full of conveniences like electric window shades, flat screen TV's, two bathrooms, did I mention Huge! The staff was friendly, got access to club suite on the 29th floor with complimentary Cuban coffee....Sweet! I definitely would recommend this place. Great restaurants on premises including a Starbucks! My recommendation is spend a bit more and get the suite, it's worth the price. PS- The Eagles concert was awesome! 26. November 2013
Rated 5,0 out of 5,0 by Suite overlooking marina Really enjoyed stay - one minor comment, the suite was on two floors with bedroom on upper floor. Luggage was delivered to lower floor which meant they had to be carried up the spiral staircase between the two floors which was difficult and dangerous. For these suites the luggage should be delivered to the upper floor. 26. November 2013
Rated 4,0 out of 5,0 by Nice Hotel I was given an upper floor room with a nice view. Very friendly staff at Reception. Only comments: coffee maker did not work properly in the room and, considering the price/night which is quite hight check in could be made available before 4 PM. 25. November 2013
Rated 3,0 out of 5,0 by Nickel and Dime You For Everything The property itself is nice. The lobby has been modernized and is sleek and new-appearing. The rooms could use a little bit of updating. The shower leaked from the one above--completely disgusting. The one glaring problem with Intercontinental Hotels nowadays is the problem with adding additional fees for every little thing. Want to go to the gym? That will be $15 per use. Same with internet access. And if you want to check in a little bit early? That'll be $100! I probably paid close to double my original room rate with all the additional random fees! Outrageous. 24. November 2013
Rated 4,0 out of 5,0 by inter miami best hotel in town and always enjoy being there. however, to get into the room the business traveller needs to run the gauntlet. first the guy who removes the luggage from the taxi wants a tip. the guys removing the bags from the taxi insist that they will not deliver the bags and almost insist on a tip then you have the bellman quite unpleasant. i would like to leave $5 for the service and not encounter the constant request for tips when one has just travelled for a dozen hours. 23. November 2013
Rated 3,0 out of 5,0 by lost pair of shoes To the staff at the hotel- I had a great stay at the Intercontinental Miami. However, I left a pair of shoes in the hotel and when I called that afternoon the man on the phone informed me that the shoes were gone. How this can be I have no idea! I literally called minutes after I left. My only assumption at this point is that someone took them. This is completely unacceptable. I am 100% sure that the shoes were in the room. What is the recourse for someone like me who leaves something in the room? I have had this experience once before and the hotel shipped me a shirt the following day. This made me very happy. I wish I could say the same for your hotel. Josh 21. November 2013
Rated 5,0 out of 5,0 by Impressed I was very pleased with my stay this week. Great hotel, staff, location, gym/spa, and Starbucks. Walked to the Heat arena and went to the Dallas game. Eduardo the concierge hooked me up with his iPhone charger for the length of my stay. All around pleasurable experience. 19. November 2013
Rated 3,0 out of 5,0 by shower pull up broken so no shower, moved to another room far worse. Staff was helpful but rooms were awful. For the price all should be great with nothing broken. If moved to another room it should be better. 18. November 2013
Rated 2,0 out of 5,0 by Billing I waited in line for over 10 minutes to check out last Thursday!!! There were 2 attendants for 2 guests and no one offered to help check billunder the door either I asked for email receipt and filled out a form to get my electronic bill...none came I called today to get a copy of my bill and had to leave a message!!!!! Not sure this hotel understands business travelers value of time. VERY POOR SERVICE 18. November 2013
Rated 5,0 out of 5,0 by Treated Like Royalty This hotel was immaculate!!!!! From the time we arrived in a taxi and someone was there to take our bags for us, all the way up to when we checked out and somebody was there to carry our bags out for us!!!!! Our room was always very clean and the staff always there immediately whenever we needed anything!!! We stayed here with a group for a cruise and received special group rates because if it, but I would definitely be happy to pay the full rate for this hotel again because it was more than with it!!!!!!!! 18. November 2013
Rated 5,0 out of 5,0 by people are great I enjoy my stay at Intercontinental, the staff were very nice and helpful. Toro Toro Toro staff were very friendly and nice. overall the experience was great. I would tell everyone I know who visit stay at Intercontinental Hotel in Miami. 15. November 2013
Rated 2,0 out of 5,0 by Disappointed Was not treated as a gold priority club member. As compared to other comparable hotel it did not measure up to the expected standard. The rooms I stayed in were supposed to be an upgrade. It was a disappointment as to my expectations for the price paid. Was not even offered a bottle of water at check in. 15. November 2013
Rated 5,0 out of 5,0 by Stunning Hotel; Top-Notch Staff We love returning to the IC Hotel in Miami. The hotel is fabulous...beautiful lobby and terrific Toro Toro Restaurant. The location is perfect by the bay and within walking distance of restaurants and shopping. Upon arriving at the hotel, we are greeted by Mario. He is always very friendly and extremely helpful. The concierge service is the best we have experienced in all our travels. The rooms are spacious and the bathrooms are nicely updated and very clean. The beds and pillows are very comfortable...extremely important! The TV includes more channels than some hotels. The views of the bay and city are spectacular. We are rewards members so we truly enjoy the Club Level. Florangel is always extremely helpful, very professional, and always happy to welcome us back. Ingrid, Aristides, and the entire staff are always doing everything possible to make our stay enjoyable! We frequently return to Miami IC just to relax because we are treated like we are visiting family! The pool is very relaxing and quiet. The views of the bay are awesome. Carlos is exceptional as he works to ensure everyone is comfortable and all our needs are met! He is the best! Don't miss out on this terrific hotel. 12. November 2013
Rated 5,0 out of 5,0 by What a view! Outstanding value with a view to match. Overlooking the bay with the city lights and ships made our stay even better. The room was elegant. Did have a problem with the iron, tried to press a pair of silk pants and the iron leaked and left water stains. Otherwise would recommend this hotel to every one. Nice walking paths. 11. November 2013
Rated 5,0 out of 5,0 by Great Experience The Intercontinental Hotel at Chopin Plaza is excellence in every way, From the moment you step out of your vehicle you are treated with class. The dedicated Valets, Doormen, and Porters brighten up your day upon arrival. The courteous service extends to the Checkin desk and all thoughout the Hotel Property. Whenever my travels either business or personal take me to Miami, the Intercontinental Hotel with its convenient location to the Waterfront, Bayfront Park, and the American Airlines Arena is a must stay for me. The biggest investment I have made was becomming an Ambassador member years ago. I am now a Royal Ambassador and the Program has been nothing shcrt of spectacular. 11. November 2013
Rated 5,0 out of 5,0 by Great view, great service! Our stay at the IC was wonderful. The room was beautiful, the staff friendly and helpful, the view was awesome. If I ever go to Miami again I will book at the IC! You can't beat the quiet, cleanliness, and comfort! 11. November 2013
Rated 3,0 out of 5,0 by Charged $20 to get a package, counter staff not trained well Nice clean room and good bed. However could not believe they charged me $20 to get two small packages delivered to the hotel. Counter staff messed up my reservation, took too much time to check in and out. Would not give me a late check out even though I was an IMG rewards member and ther for a conference 10. November 2013
Rated 5,0 out of 5,0 by Clean room and great location This hotel is very nice! Walking distance to the marina. Inside lobby is very modern looking. Stayed here for the labor day weekend. The garage parking is expensive though. There is a short term small parking lot (metered) next to it for a max of 5 hours. Will definitely stay here again. 10. November 2013
Rated 4,0 out of 5,0 by Room Service The stay at this hotel was a good one. The view over the bay was lovely and the beds were clean and extremely comfortable. We decided to *splurge* and order room service. Well, splurge is exactly what we had to do. There is a full service charge and gratuity attached to the bill, which we didn't realize so we also gave a really good tip. In addition, for 2 sandwiches, 2 fries, a soda and bottle of water, the bill was over $50. Admittedly, I am not rich but I'm not cheap either. I thought for the quality of the food, that was simply an outrageous price. If you have the money to spend, the hotel itself is beautiful and you will sleep like a baby in the soft, comfy beds, but do NOT order the room service unless you are looking for average food at above average prices. 10. November 2013
Rated 5,0 out of 5,0 by Stay prior to CT Cruise Great hotel, very clean and wonderful staff....great area!! 10. November 2013
Rated 5,0 out of 5,0 by Great place to stay Lovely view-close to Port for cruise ships, very nice room. A bit pricey. 8. November 2013
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InterContinental Miami

  • 100 Chopin Plaza
  • Miami , FL , 33131
  • USA
  • Front Desk +1-305-5771000

  • Anfahrtsbeschreibung
  • Parkplätze & Transport
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