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Miami

Rated 4,3 out of 5 by 698 reviewers.
Rated 5,0 out of 5,0 by Hospitality at its finest! From the moment they proudly and gladly open the door for you until they bid you good-bye, the staff at this hotel makes you feel as if they are glad you are here every moment that you are here! Unbelievable concierge desk, amazing bar and restaurant staffs (yes, we tried all of them!), outstanding front door, desk, housekeeping and spa service - all combined to make this a trip to remember fondly. 2. Juli 2013
Rated 5,0 out of 5,0 by guest service. Front desk staff (Ingrid)? She was very friendly and helpfull. Thank you. 1. Juli 2013
Rated 4,0 out of 5,0 by Great accommodations and front desk staff, but pool restaurant service was Awful! Clean, nice rooms. WSSC Conference was set up amazingly! Toro Toro restaurant was very yummy and great service. Pool Restaurant had terrible service, understaffed, and just couldn't seem to get anyone to know what their job was. 29. Juni 2013
Rated 5,0 out of 5,0 by Great Stay Loved the staff and room with a view was a bonus. Very nice hotel with attentive staff. 28. Juni 2013
Rated 5,0 out of 5,0 by Amazing Honeymoon The staff was amazing and so friendly! We arrived at the hotel early in the morning after getting off of our cruise. We were able to check in as soon as we got there! (Which was about 9am) I am a Platinum member and we were there on our honeymoon. We were given an upgraded corner room with a bay view!! The room was amazing! We were also given a complimentary bottle of champaign and chocolate covered strawberries! The hotel's amenities were great!! It was just an overall great stay! And, a great way to end our honeymoon!! LOVED IT!! 26. Juni 2013
Rated 5,0 out of 5,0 by Great Hotel Excellent place to stay in Miami. It will be my hotel every time I go to Miami. 25. Juni 2013
Rated 5,0 out of 5,0 by Yummy spa! I have to admit that I am a spa junkie. Love going to spas that have sauna, steam room, and nice locker room. Staff is courteous and attentive. Yummy scent is used in the spa. Had an excellent massage from Alex. Liz gave me a pretty pedicure. :) 25. Juni 2013
Rated 5,0 out of 5,0 by Great hotel Each time I visit Miami I stay at the Intercontential. I have always enjoyed this hotel - room, value, service, location and staff. Trully a great and memorable experience. Would highly recomend it to anyone. 24. Juni 2013
Rated 5,0 out of 5,0 by Excellent Service and Outstanding Overall My family and I had an excellent weekend at the hotel. The staff made us feel like royalty. We hope to be back soon. 24. Juni 2013
Rated 5,0 out of 5,0 by NOWHERE ELSE TO STAY BUT HERE We had upgraded to the "club" level for pennies more. What a bargain! We stayed in Miami, bay views galore, spacious room with many amenities. Club level evening hours were like a cocktail hour at a wonderful wedding. Full bar, soft drinks, water/juices, lots of munchies, desert, newspapers, TV's, and a wonderful caring staff. Continental breakfast the next morning, until 11am, was the icing on the cake. What a deal! I highly recommend when you book your room to try to upgrade. Just the drinks alone that evening would have been $15 to $20 each at a Miami bar, not to mention snacks and then breakfast the next morning. Yes, the room was too wonderful for words. 24. Juni 2013
Rated 5,0 out of 5,0 by Great Accomodations and Service Stayed one night for a concert with my kids and their friend. Wonderful service, clean and well appointed room available for check in an hour ahead of time. Not inexpensive but sometimes you do get what you pay for. Will be back! 24. Juni 2013
Rated 5,0 out of 5,0 by Great Service and Property Staff was very good. I especially enjoyed Joey and Clinton and the restaurant downstairs. I also enjoyed Florangel and her staff upstairs and the Club. Thank you. 18. Juni 2013
Rated 5,0 out of 5,0 by Awesome experience! I treated my husband to a fathers day weekend. I always stay at the intercontinental when I come to Miami. My Husband has never been there and was in awe from the moment we pulled up until the moment we left. The staff was amazing and so accommodating. The room and view were beautiful, the bed is like sleeping on clouds. Each time we left or came back the door was opened for us. We only used our car once because of the awesome location, When we did need our car we only waited a few min and was given water while we waited. I am planning two more vacations to your hotel, one with friends and the other with family. Love love love your hotel. 18. Juni 2013
Rated 5,0 out of 5,0 by InterContinental is the best! My husband and I stayed here last week and it was fantastic. The hotel staff was very friendly and the room we had was awesome. It overlooked the bay and you could see the cruise ships in the near distance. We were given great information on restaurants and how to get around. The bartenders were fun and and we had good conversation. The location is probably the best thing. Right next to the park and Bayshore Marketplace. Next time we are in Miami, there is no question we will stay there. 17. Juni 2013
Rated 5,0 out of 5,0 by A Good Stay with only one issue The hotel is beautiful, the grounds are great the rooms are top notch. The food was great also. I stayed there 4 days. I had to get three sets of keys. They continuously stopped working. Even the key that was left in the room on the counter top stopped working so I wasn't affecting the magnetic strip or anything with credit cards, etc. That was aggravating, but I would stay there again. I wish I had more time to enjoy it, but I was working. I appreciate the quiteness at night and the allergy free bedding. 17. Juni 2013
Rated 4,0 out of 5,0 by Good location, views The Miami InterContinental reliably provides a nice stay in Miami. 16. Juni 2013
Rated 5,0 out of 5,0 by I can't say enough about my welcoming and hospitable experience! Attentive and kind staff. Room was very clean and comfortable. Prompt room service. Excellent valet service. Bellhop was helpful. Courteous at best. I would stay there over and over :) 13. Juni 2013
Rated 3,0 out of 5,0 by Nice room, bad thermostat and tub drain The rooms were a nice size and the bathroom was a good size for one person. The thermostat didn't work properly so the room always felt warm and humid. The shower didn't drain so by the end of a shower the water was up to the ankles. 8. Juni 2013
Rated 5,0 out of 5,0 by My Stay I was warmly greeted by the, valets upon my arrival, they assisted with luggage into the Hotel.. Even before my arrival, I contacted Mr Maurice the concierge, as I had some packages arriving before me, He was quite cordial and assured me that all's well with the deliveries. I met one of the employees about to use the elevator, and he promptly offered the elevator to the waiting guess, and bid us a pleasant journey. My stay was very enjoyable, Attended WSSC 13 8. Juni 2013
Rated 5,0 out of 5,0 by Miami hospitality I had a great experience in Miami. The staff was pleasant and treated us like true guests. Will definitely visit again H.G.M 8. Juni 2013
Rated 5,0 out of 5,0 by Check In I am not sure how to spell his name but I believe it was Juan. He assisted us in checking in and could not have been more helpful. He was very welcoming and went above and beyond with our requests. He certainly is a valued employee and hope to see him next year! 8. Juni 2013
Rated 5,0 out of 5,0 by Beautiful hotel The hotel is beautiful, room was comfortable, clean& quite. All the staff were wonderful. Was there for a conference but will come back again for a vacation. 7. Juni 2013
Rated 4,0 out of 5,0 by double beds When my husband and I booked our room we requested a king size bed, which was listed on our confirmation. We arrived and had two standard doubles. We called the desk immediately and was told nothing could be done until a manager came in - the hotel was sold out. The next day - we let it be - and we each had our own bed. We were ok with things and didn't want to repack, move, unpack. But - don't confirm a room that will not really be the room requested. Thank you for listening. 7. Juni 2013
Rated 1,0 out of 5,0 by Overrated When I first checked in the front counter wrote 812 on my key so I went to that room. When I left the counter was backed up with people trying to check in. I got to the room and the key did not work. There was a maid next door and I asked her if there was anyone she could call (I didn't want to go all the way downstairs and wait in line again to figure it out.) I showed her the key and she told me she would let me in and not to tell anyone. So, the next morning I tried the key again and when it did not work I checked with the front desk. She could not find my room for a bit and then realized I was supposed to be in 1812! So, after going back to management she told me she could let me stay in that room or move to the other. I decided to just stay in that one. Nice! The parking is $36 bucks a night (are you kidding me...it's $12 at their same property down the road!). The maid service was acceptable at best even though I left a tip each day. They missed emptying garbage cans and new towels. The last night I was there I stopped by with my family to show it to them. Well, the key did not work again. This time they had to call security to reprogram the lock on the door. Oh, and the valet people could not find my keys one day because something had 'happened' to the system. On checkout they had charged me for M&Ms and Chips that I moved from the desk but put back (so my son didn't try and eat them) but they were kind enough to refund that after I explained it to them. The room was noisy at night, they have no wi-fi and try and charge $20 bucks a day for internet service, the window to the outside is small, and I could go on and on. Do yourself a favor and save tons of $$ by staying somewhere else. The only thing classy about this place is the lobby and the price! 6. Juni 2013
Rated 5,0 out of 5,0 by Great hotel and rooms I absolutely loved my room. I wish it wasn't so windy during my stay and I could have enjoyed the beautiful pool and view of the bay. The room was plenty big and the bed was unbelievably comfortable. I slept great and woke each day with none of my usual back pain. The ammenities were nice and the shower fantastic. The staff was very nice and often asked how my stay was going. I dined mostly at Toro Toro which I also enjoyed for drinks, lunch and dinner. The only con is having to pay for wireless internet. As most travelers I go with my work laptop and have to check in. Since it was a personal trip I had to pay to check into work. I think all hotels should offer free wifi personally. 6. Juni 2013
Rated 5,0 out of 5,0 by great view lovely hotel we quite enjoyed our stay at this hotel....the staff was courteous, rooms were very nice n clean, the bathroom was awesome. Breakfast needs some more variety for vegetarians.but our overall exp. was pretty good. Thanks to all who made it possible. 5. Juni 2013
Rated 5,0 out of 5,0 by Excellent Service! This was my first stay in Miami after returning from a cruise. The staff was courteous and very accommodating to my party of 12. We were able to check in ealy which allowed us to begin our vacation earlier. The staff was courteous and knowledgeable and assisted with local recommendations and arranging transporattion. I would definitely recommend the Intercontinental and will seek them out in my future travels. Excellent job!! 3. Juni 2013
Rated 5,0 out of 5,0 by Amazing This was my first time staying at the Intercontinental and I was highly impressed with the general look of the hotel as well as the staff,very friendly and helpful with accommodation and info. The price was very reasonable and I would totally recommend this hotel and will definitely be booking again. 2. Juni 2013
Rated 5,0 out of 5,0 by Ubication and service Great service and excellent ubication of the hotel 30. Mai 2013
Rated 5,0 out of 5,0 by Good Nothing to add. Very good value. Expensive parking 28. Mai 2013
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Miami
  • 100 Chopin Plaza
  • Miami , FL , 33131
  • USA
  • Front Desk +1-305-5771000

  • Anfahrtsbeschreibung
  • Parkplätze & Transport
  • Parken

Verfügbare Sprachen

German, English, Spanish, French, Portuguese, Chinese

Haustierbestimmungen

Haustiere erlaubt
  • ORTSZEIT

    4:57 AM
    • ANREISE

      16:00 Uhr
    • ABREISE

      12:00 Uhr Late Check out Verfügbar

    Währung

    • US-DOLLAR $ (USD)

    Behindertengerechte Einrichtungen