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Shenzhen

Rated 4,7 out of 5 by 357 reviewers.
Rated 5,0 out of 5,0 服务态度很好、位置一流、环境幽雅、很喜欢这类有主题风格的酒店 服务态度很好、位置一流、环境幽雅、很喜欢这类有主题风格的酒店,但会议太多导致房源紧张、酒店内人流太大! 18. Mai 2014
Rated 1,0 out of 5,0 对酒店的服务非常不满 这次入住,对酒店的硬件设施不予置评。但就服务方面,非常不满意,带给我很不愉快的入住体验,原因如下: 1、我已提前几天告知酒店,本次入住是为了庆祝我太太的生日。希望酒店在5月13日凌晨12点正送蛋糕到房间。12点正蛋糕没有送来,需要我亲自打电话催促才送到,导致完全失去了给太太的惊喜效果 2、蛋糕送到房间,只有一位服务人员,很勉强的唱了首生日歌。而酒店方面承诺送到房间是有几位服务人员。导致气氛不佳 3、送蛋糕,居然没有相应的碟子和叉子,还要我们再次要求才下去拿刀叉和碟子。蜡烛都快烧完了,蛋糕都没能切 4、没有夜床服务,两晚均如此。我没有试过入住任何五星级酒店没有提供夜床服务的。我和太太的感觉都极其糟糕 希望酒店就本次入住如此糟糕的体验给一个相应的回应,并改进服务水平。 18. Mai 2014
Rated 5,0 out of 5,0 服务专业,设施维护得当,房间明亮舒适 很不错的入住体验,位置很方便,在地铁站出口旁边,房间符合预期,明亮洁净舒适,住在西翼,阳台上没看到什么景观,但是绿化做得不错,不会感觉枯燥;一楼公共区域总是坐满人,不确定是否因周末的缘故,有拥挤的感觉。最希望能改善隔音情况 18. Mai 2014
Rated 4,0 out of 5,0 by Service in Club Lounge Tremendous staff and Service We had to stay in hotel because of very bad rain weather and our stay from 2 nights became 5 nights...for us a big deal because incurred cost but also safety and comfort. Hotel Management informed about weather situation and recommend to stay indoors. 18. Mai 2014
Rated 5,0 out of 5,0 by 服务一流 半夜送餐及时,但是我晚上12:30到酒店时,外面没有门童帮我开车门/酒店门和提行李 当天正是深圳暴雨的那天晚上 17. Mai 2014
Rated 5,0 out of 5,0 整体感觉不错 预定的时候非常麻烦。等了讲解45分钟才接通电话。 做了房间升级,非常不错。 赠送的果盘感觉太过于廉价 16. Mai 2014
Rated 5,0 out of 5,0 by 非常不错的体验 第二次入住,这次升级到了带露台的套房,房间很舒适。给人感觉很好。酒廊的食物味道不错。酒店的员工态度非常好,送的小牛很可爱 16. Mai 2014
Rated 5,0 out of 5,0 by Fantasic hotel like no other in Shenzhen Love this hotel. My favourite in Shenzhen. I recommend taking a club room to experience the excellent service of the club staff and the pleasantly appointed lounge. The rooms are big and the beds comfortable. Fantastic pool and beach, the Galleon brew house is great fun and definitely worth a visit. 16. Mai 2014
Rated 5,0 out of 5,0 by Great Service I greatly enjoyed the staff on the Club Floor. They were very attentive and knowledgeable in services they provided. I would especially like to thank Yvonne, the Club Floor Manager, for the help and friendliness she provide me during my stay. 15. Mai 2014
Rated 5,0 out of 5,0 by Great Hotel in Shenzhen This was my first stay at the Intercontinental Shenzhen property. My colleagues had stayed but I preferred the Crowne Plaza that is no longer a IHG hotel so I had to move. I'm glad I did as this hotel is fantastic! The property has a good choice of restaurants, lounges and other amenities that I used and enjoyed. Much better place than the old Crowne Plaza. I had a great time at the Galleon Restaurant, thanks Harold, your a great host ! Also the music and food at the Alenha restaurant was great. Be sure to listen to and meet Felix and Gabby! I'll stay again when I return to Shenzhen. 15. Mai 2014
Rated 5,0 out of 5,0 by Comfortable bed and great service combine location Value for money to stay at this hotel in Shenzhen not only for business but also for vacation 15. Mai 2014
Rated 5,0 out of 5,0 by 完美的度假体验 自从我家宝贝出世之后,自2012年开始,每一年我们都会过来酒店度假。热情奔放的伊比利亚风情、水清沙幼的真沙泳池、美轮美奂的餐饮美食,还有细致体贴的尊贵服务,都是令我们念念不忘的美好回忆。 14. Mai 2014
Rated 5,0 out of 5,0 by Best concierge team, Excellent Services Best concierge team, especially assistant chief concierge Eric 13. Mai 2014
Rated 5,0 out of 5,0 by most amazing place large accommodations clean and the most amazing service treating you always like you are the only guest there! i have stayed here many times and call it home when traveling to shenzhen...Yuki the manager and coco are of the nicest hotel staff i have ever met and make sure my stay was as comfortable as it could be 13. Mai 2014
Rated 5,0 out of 5,0 by 传承了洲际品牌一贯的感受和体验 位处深圳迷人的华侨城片区,背靠锦绣中华、民俗文化村,充满西班牙主题的室内设计,房间大,配置完善,超大浴缸很不错,洗手间部分格局稍欠;只是,CHECK IN 时,前台推荐加入优悦会的行为给我感觉有些欠佳! 13. Mai 2014
Rated 5,0 out of 5,0 by Service was great At Galleon Bar, Harold and Lucas we're amazing hosts. Service provided by Lucas was great and Harold was a tremendous host. It was a pleasure meeting both of them. They band was phenomenal as well. Very talented, and more so then most I see in the US! At Allehna, Felix and Gabby were tremendous as well as Lucas and other staff at the restaurant. Great food as well. In the club lounge I was very taken care of. Everyone was very friendly and helpful. Eric, the asst. Head Concierge was super helpful and set me up with a comfortable ride to the HK airport. Overall, this was a great stay and it had everything to do with the staff I met during the stay. 12. Mai 2014
Rated 5,0 out of 5,0 by 环境一流,闹中取静,服务贴心 -酒店环境一流,有锦绣中华和民俗文化村的大片绿地环绕,很安静。 -设施一流,洗手间设施新,浴缸设计有特点,很不错。 -对于精英会员给予充分礼遇,前台服务非常贴心。 12. Mai 2014
Rated 5,0 out of 5,0 by Best concierge team, Excellent Services Best concierge team, especially Barry (Bell Captain) Yuki also take really care of the loyalty member. 10. Mai 2014
Rated 5,0 out of 5,0 by 服务专业 很满意这次体验很感谢这次入住给我的感受,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, 10. Mai 2014
Rated 5,0 out of 5,0 by Good Quality Service and Experience Good Quality Service and Experience. Very nice pool and recreational activities. Club lounge very peaceful environment and wonderful ! 9. Mai 2014
Rated 5,0 out of 5,0 by excellent stay As always, it's a great pleasure to stay at IC shenzhen. The service is top notch from every facility, especially the guest relationship dept YUKI was most helpful and friendly. I love to come back in the near future and definitely recommend to all of my friends. 9. Mai 2014
Rated 5,0 out of 5,0 by 环境很好,服务一流 非常好的入住体验,对于会员的服务非常贴心和热情,感觉舒适。酒店内的船吧很适合朋友小聚喝杯酒,值得推荐! 8. Mai 2014
Rated 5,0 out of 5,0 by The most recommended hotel in shenzhen there're very good hardware facilities, great pool view and the woods surrounding this hotel is the only one you can fell so wonderful in the downtown especially you're with family to stay. everytime I come back the staff're always warm. it's also impressive the services provided in the executive club lounge, they're so nice even those new staff are quite considerate. 8. Mai 2014
Rated 5,0 out of 5,0 by very good hotel in Shenzhen I like the stay in this hotel, and all the staffs here are nice and professional. it's a good choice in Shenzhen 7. Mai 2014
Rated 5,0 out of 5,0 by Best staffs from front desk and guest relationship team! Always feel like being home away from home! Immediately feel warmly welcomed by all the staffs from front desk and guest relationship team member from the moment I walked in the hotel. They clearly made great effort to understand and remember the routine need from each guest especially those who frequently stay in this hotel. 7. Mai 2014
Rated 5,0 out of 5,0 by 酒店环境很好,设施全面 占地面积很大,设计考究,花园、泳池、沙滩构造了很好的环境。特别适合带小孩子来度假,酒店提供了所有需要的服务内容。考虑到下次在别的城市旅游也入住这个酒店。 7. Mai 2014
Rated 5,0 out of 5,0 by Excellent concierge Barry and Yuki are the best staff that i have never seen. Best Concierge. Take really good care of the guest. Satisfied all my needs and achieve my expectation. WoW me..!! 7. Mai 2014
Rated 4,0 out of 5,0 地點方便 近地鐵,房間乾淨, 服務人員素質不錯,整體環境也還可以 近地鐵,房間乾淨, 服務人員素質不錯,整體環境也還可以 近地鐵,房間乾淨, 服務人員素質不錯,整體環境也還可以 近地鐵,房間乾淨, 服務人員素質不錯,整體環境也還可以 近地鐵,房間乾淨, 服務人員素質不錯,整體環境也還可以 近地鐵,房間乾淨, 服務人員素質不錯,整體環境也還可以 6. Mai 2014
Rated 5,0 out of 5,0 by 物超所值,无以伦比 带家人过来度假兼看嫁在深圳的小妹,作为RA的我肯定要入住深圳洲际酒店。 由于我26日还在杭州洲际陪客户,不能分身赶到深圳,所以事先电话告知酒店说我27日到店,酒店方阚小姐(LVY)说无问题,并且得知我是第一次到深圳,二话不说给我升级到中国主题套房。26日CI当天,我老婆带着我的证件办理入住,她非常满意房间,也非常感谢酒店方阚小姐,赞一个!!! 酒店设施不错,服务到位。由于是我一家三口入住,前台副理于爱在我的请求下答应给我们免费加床和早餐待遇,感谢,你们好棒,不愧为大中华区服务最好的洲际旗舰酒店,没有之一。 下次过来还找你们!!! 6. Mai 2014
Rated 5,0 out of 5,0 环境优雅,服务一流 酒店环境优雅,西班牙火辣的南欧风情格调,房间大方舒适,饮食各类风格均可满足;酒店位置紧挨着地铁站口,交通便捷。 是个可以兼顾商务旅行和旅游度假的酒店。 6. Mai 2014
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Shenzhen
  • 9009 Shennan Road,
  • Shenzhen , 518053
  • China (Volksrepublik)
  • Front Desk +86-755-33993388

  • Anfahrtsbeschreibung
  • Parkplätze & Transport
  • Parken

Verfügbare Sprachen

German, English, Spanish, French, Japanese, Korean, Chinese

Haustierbestimmungen

Pets are not allowed in our hotel
  • ORTSZEIT

    10:01 PM
    • ANREISE

      14:00 Uhr
    • ABREISE

      12:00 Uhr Late Check out Verfügbar
    • Evening Reception Desk Open

    Währung

    • CHINESISCHE RENMIMBI YUAN ¥ (CNY)

    Behindertengerechte Einrichtungen

    • 3 Room(s) with Accessibility Standards
    • Parken