Rated 4.4 out of 5 by 178
Rated 5.0 out of 5.0 by N & L Very nice room
Overall, our stay was excellent. The bed was very comfortable and the room well appointed but the doors leading into the bathroom were noisy when opened.
However, the public toilet facilities in the lobby were disappointing. When I entered them, I was greeted by toilet paper on the floor and unflushed toilets. Generally, not a good impression. The room and staff made up for that and it was quickly forgotten. Great stay and would certainly like to go again!
26 February 2014
Rated 4.0 out of 5.0 by Ai700 Staff excellent, rooms need makeover
Great service from all the staff, room decor and furnishings tired and in need of a makeover. We stayed in a suite, yet chipped paint on coffe making area and lamps. Bedside clock leftover from the 80's (iPod docking unit?)
TV broken in bedroom but fixed immediately after notifying reception.
Valet parking a bit rich ($40) as , limited parking in city apart from the underground car park, below the hotel that you can use independently for $26 o/night. Same place the valet driver will take your car.There seemed to be 10 valet drivers working constantly, all friendly and helpful.
Overall good hotel but not quite on par with other International Intercontinental hotels
26 February 2014
Rated 5.0 out of 5.0 by evoguy Excellent customer service
We recently stayed with you during a convention & found the hotel provided excellent location & excellent customer service. I usually book rooms with a breakfast option but for some reason I was unable to do so from the website. However on checkin I was able to do this & get an upgrade. The rooms were very clean & well serviced although I must agree with other reviewers that my room at least would need a renovation in the not too distance future. Brilliant view & excellent club lounge.
Having stayed in several other hotels in Adelaide over the past couple of years I will certainly be staying here for our next trip and would have no hesitation to recommend this property to any other travellers.
26 February 2014
Rated 4.0 out of 5.0 by Debbie14 Great friendly service in a quality surround
Hi, We stayed at the Intercontinental recently both as a family and as a couple for a romantic night way. On both occasions the staff were beyond friendly, helpful and welcoming. The hotel is always exceptionally clean with quality fittings. I would not hesitate in recommending this hotel to anyone looking for old world quality in Adelaide and we often have recommended this hotel. The only thing I would recommend is somewhere to dock the ipod for music :)
25 February 2014
Rated 3.0 out of 5.0 by WIDD Near disaster
Have been coming here since Intercontinental took over lease.
Really disappointed at check in to find Ambassador upgrade benefits changed without any notification and told at front counter was our fault . You almost lost me as Priority/Ambassador member for good.
Your Guest relations Mgrs contact the next day saved the day.Your Club Room staff are a joy to visit .Returning in May hoping no problems this visit .
25 February 2014
Rated 5.0 out of 5.0 by J-Dog Great Staff
The staff at the Inter Adelaide were absolutely fantastic. I don't think I have stayed at another hotel chain where the staff have been so friendly, attentive, reliable & professional. From the moment we checked in until the moment we left we were so impressed. I could not recommend the Inter chain any more highly. Although the rooms were a little dated they were still clean & of high quality. The food at the breakfast buffet was great but as I said the staff alone would make me recommend the hotel. From the front desk, the cocktail staff, the buffet staff.....I could go on. Everyone one of your staff were fantastic.
17 February 2014
Rated 5.0 out of 5.0 by weatherby happy
We really enjoyed our stay, the staff and service were great . We found it hard to fault , the club room and staff were excellent and the breakfast and canapes were good. Location is spot on, the only thing i could say to be wary of, is the tiles in the swimming pool area were quite slippery when wet, so for the elderly and kids you may need to be cautious . Apart from that LOOK OUT MELBOURNE, ADELAIDE IS SNAPPING AT YOUR HEELS !
13 February 2014
Rated 2.0 out of 5.0 by Delsato Be aware of asking fro breakfast in bed...
I stayed last weekend at this property as I was working at the convention center.
Unfortunately my son got sick on Saturday night and
Decide to ask for breakfast in the room for
My partner and son. I had
My breakfast at the club room and when to work.
I surprise as I requested to fix the bill at the end of the day...
They charged $46 plus $6 for delivering two
Eggs, 1 glass of juice and 3 little pieces of bakery...
This is after we have paid club room with breakfast.
Very disappointed with this hotel and I will certainly never stay again.
12 February 2014