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Adelaide

Rated 4.5 out of 5 by 256 reviewers.
Rated 5.0 out of 5.0 by overall stay We very much enjoyed our weekend as we have been doing for many years and will continue to patronise your hotel. 25 June 2014
Rated 4.0 out of 5.0 by Love the feeling of luxury! We were thrilled when we discovered that our Conference was being held at the Intercontinental Hotel. Such a perfect location with trains, tram and taxis are at your door And close to the wonderful Adelaide Oval. The rooms are spacious, the beds and pillows are top quality and the marble bathroom with deep bath is a winner. Accolades go to the tall well groomed male with sandy/red coloured hair at Reception- He was friendly and always had a smile on his face. It was a really good start to a fabulous weekend. 25 June 2014
Rated 5.0 out of 5.0 by Great Hotel in right location Thank you for the great ambience, best quality Beds and Pillows and I have come across among many hotels during my stays in various countries. 23 June 2014
Rated 4.0 out of 5.0 by New decor I was pleased to see that the Atrium has had a facelift as it was certainly looking tired. Overall I had a very pleasant stay, however I feel that the public areas are understaffed at busy times. The wait for cocktails in the Atrium was far too long. It was a busy Saturday night but very few staff in sight. This was much the same in The Riverside restaurant at breakfast on Sunday morning. Although I was happy to sit outside of the restaurant for breakfast due to crowd, I had no service at all and had to find a waitress to request a cup of coffee. I would have thought that at busy times there would be adequate staff. On a positive note, the food was excellent both at dinner time and breakfast. 23 June 2014
Rated 5.0 out of 5.0 by Great location and excellent Club Room I travelled to Adelaide for work and stayed at the Intercontinental for 3 nights in a King Club room. The staff were lovely and helpful. The room was a good size with a view of the city. Great location to everything. The club room was nice with a good selection of drinks and food. I would definitely stay here again. 22 June 2014
Rated 4.0 out of 5.0 by Excellent Club Lounge value Excellent location , comfortable bed, quiet, well insulated. Club Lounge value great. Staff very helpful and nothing too much trouble. 20 June 2014
Rated 5.0 out of 5.0 by Excellent refined facilities The staff were very professional and mature and had a wonderful manner 20 June 2014
Rated 5.0 out of 5.0 by Great room, great staff, fabulous food It's always a pleasure to stay at this hotel. The friendliness of the staff is a joy. Location brilliant for shopping, theatre, and for all the festivals that occur in Adelaide. Dining here is exceptional. I will be happy to return 19 June 2014
Rated 4.0 out of 5.0 by great staff We enjoyed our stay, the staff were outstanding, very friendly and helpful. The hotel as a whole felt a little dated but the staff made up for it. 19 June 2014
Rated 5.0 out of 5.0 by Fantastic location and great service Fantastic location if wanting to go to the Adelaide Oval. Footbridge from hotel provides direct access. 18 June 2014
Rated 5.0 out of 5.0 by Adelaide Visit Nice Hotel. Great staff. Would return in the future. 16 June 2014
Rated 5.0 out of 5.0 by ambassador expierience c this hotel is very good always let down buy club lounge food and drinks food is always the same drinks are uasually warm service/staff are great we are ammmbASSADORS SO WE KNOW ABOUT CLUB LOUNGE but still a fantastic hotel we love staying but club lounge food needs upgrade like in synney/Melbourne hotels this is a problem that must be looked at buy management asap 14 June 2014
Rated 5.0 out of 5.0 by Very Friendly Staff with great Customer Service I can honestly say this is a five star hotel from the moment we stepped out of the car to check in, the suite was spectacular with great views, the suite was spotless, the cleaning staff should be recognised for the cleanliness of the suite and their friendly approach. However I was disappointed to not receive our ambassador free wine 13 June 2014
Rated 5.0 out of 5.0 by Great location and excellent service The Intercontinental Adelaide is located next door to the Festival Centre where we were attending 7 shows over a 4 day weekend. It's facilities are excellent and the Intercontinental Lounge is good value for meeting people and enjoying breakfast and drinks in relative quiet. It's just a shame it's in the middle of the building with no windows to enjoy the views outside. 13 June 2014
Rated 5.0 out of 5.0 by Great Service and comfortable Great night away have a fantastic time and great food and a lovely hotel 12 June 2014
Rated 3.0 out of 5.0 by Great bed and pillows A nice place to stay a bit noisy with service door next to room . The Club is great 05 June 2014
Rated 5.0 out of 5.0 by Staff are customer focused Staff suggested me to join IHG on the spot for free and get Compliment Room Internet. Save extra cost. Appreciate. Very helpful in very aspect. 03 June 2014
Rated 5.0 out of 5.0 by As good as it gets! The IC in Adelaide has to be the best hotel in Australia and up there with the best worldwide. This is the place that puts the 'special' in special treat. Staff and hospitality are exemplary, facilities are more than you'd ever need, rooms and beds are a dream. We keep coming back and back. No wonder. Thanks IC 02 June 2014
Rated 5.0 out of 5.0 by Great room, great service Had a fantastic experience with Intercontinental Adelaide, felt very special. Lovely room, very luxurious. Great club lounge facility. 02 June 2014
Rated 3.0 out of 5.0 by They need to cater for EVERYONE if they are calling themselves 5 Star. Whilst I could not fault the staff or the comfort of the room, any Hotel claiming to be 5 Star should also cater for smokers. I have stayed at this Hotel on 2 different occasions and always love the staff, location and the ambiance of the Hotel BUT I think for the price paid it is rude of them to expect guests who are smokers to stand outside or sit in an UNCOVERED area, open to the weather elements to have a cigarette after enjoying a meal. If you are not a smoker I highly recommend this Hotel. My advice is, if you are a smoker, stay somewhere else where they have smoking rooms and are 5 Star, Adelaide has several. I will not be staying at the Intercontinental on my next visit to Adelaide, 2 visits having to go up and down in the lift to have a smoke is enough. I have met several people who have said they will not be staying again for the same reason. 21 May 2014
Rated 5.0 out of 5.0 by Staff were fantastic, friendly and very helpfull We found the whole experience faultless. The room was large, clean and the bed very comfortable. The valet parking was very convenient as we were coming and going all weekend. The Intercontinental Club was amazing value, and we cant wait to find an excuse to come back again. 21 May 2014
Rated 4.0 out of 5.0 by Great location We feel the ICH missed a great opportunity to make money, we attended the football on 15th May 2014 and unfortunately the service when we came back from the game was not good in the Atrium. Also we could not understand on this particular night why the club room was closed at 9.00pm when people are coming back from the game and wanting refreshment and food. We would seriously have to consider this when next we visit for this game. Could you also install some sort of curtain opening device (that is a cord) it was difficult to close the curtain leaning across the table in room 1913, a more updated device would be appropriate. Thank you 21 May 2014
Rated 5.0 out of 5.0 by Great service and fantastic room. My husband and I returned to the hotel for our first year wedding anniversary and had an amazing weekend. The staff and the service was impeccable, always eager to assist and very friendly. Our room was lovely and very clean. The restaurant and bar were exceptional and could not fault a thing. We will definitely be back. 14 May 2014
Rated 5.0 out of 5.0 by great service great service , everything was great we would stay there again 08 May 2014
Rated 5.0 out of 5.0 by Exceptional Service by one particular Staff Member ... Marcos !!! An extremely Elegant place to stay. Facilities & amenities, are of an exteremly High Quality. Everyone, was very Friendly, Efficient, Curtious, Pleasant, ... and Smiled to each and every Person. It made me feel like everyone who works there, really enjoys their job !!! 07 May 2014
Rated 4.0 out of 5.0 by Not bad, staff are just great and really try to genuinely help. hotel a little tired in some places but generally thoroughly clean and staffed with friendly helpful people. one criticism, a little more variety in the exec lounge would be appreciated, but what is there is better than a lot of others. 29 April 2014
Rated 5.0 out of 5.0 by best hotel in adelaide. perfect hotel in every way. clean, comfortable and top class, would come back to adelaide just to stay at hotel.Staff were very friendly and obliging. Great atmosphere. 28 April 2014
Rated 5.0 out of 5.0 by wonderful stay in Adelaide We had a wonderful stay in Adelaide at the very conveniently located InterContinental hotel. The staff was exceptionally pleasant and helpful in recommending outings and arranging transportation. We enjoyed the pool and outdoor deck and appreciated the spaciousness of the room and bath facilities. 26 April 2014
Rated 5.0 out of 5.0 by LIke coming home to an old friend Not having travelled for a while the hotel has set the standard by which others will be judged. 21 April 2014
Rated 5.0 out of 5.0 by Staff exceptionable I am yet to understand why the desk is in front of the window. We would prefer to sit at the window and see the world go by. Lounge fantastic. Staff extremely helpful and would highly recommend staying there. Distributing Haigh's chocolates in the rooms at night would add to the wonderful experience. 11 April 2014
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Adelaide
  • North Terrace
  • Adelaide , 5000
  • Australia
  • Front Desk +61-8-82382400

  • Driving Directions
  • Transportation
   

Languages spoken by staff

Arabic, German, Greek, English, French, Italian, Japanese, Korean, Russian, Serbian, Chinese

Pet Policy

Pets are not permitted in the hotel, with the exception of Guide Dogs.
  • Local Time

    8:27 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      11:00 AM Late Check out Available

    Currency

    • Australian Dollar $ (AUD)

    Accessibility

    • Service animals allowed
    • 9 Room(s) with Accessibility Standards
    • Parking