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Adelaide

Rated 4.5 out of 5 by 254 reviewers.
Rated 4.0 out of 5.0 by A restful break My wife and I stayed in Adelaide as PRA members and were given an excellent room. We has one problem which was graciously fixed by staff. With its central location, brilliant club room staff, and the general feeling of well being one has staying at this property, the Intercontinental Adelaide always will be the place to go. Thank you! 25 April 2013
Rated 3.0 out of 5.0 by Not up to usual ICH standard Perhaps I have been spoilt as a Platinum Priority Club member, but one of the reasons I have reached Platinum is beacause I do like the extra attention that is usually given to you at ICH hotels. But not Adelaide. For instance, last time I stayed in Melbourne Crowne Plazza, there was a bottle of wine for me as a welcome, along with the usual note - and a room upgrade as well. I've just booked to stay there again next week, because of the treatment last time. In Adelaide, all I got was a welcome letter in my room saying I'd been upgraded to a "River view" room - except our room did NOT look over the river, but over the city! No other acknowledgement - not even a piece of fruit. (Many other ICH hotels give me fresh fruit every day!) To be fair, I did complain about the cruel "River view room" joke, and we were moved to a river view room on day 2. The staff were friendly and co-operative, but I felt my Platinum status meant nothing here. Next trip to Adelaide I will NOT be staying at the Intercontinental. 22 April 2013
Rated 5.0 out of 5.0 by Terry 27 This hotel is well staffed with professionals especially in the restaurants. Both restaurants are excellent are good value with no need to leave the hotel looking for restaurants. This hotel is well served by its location on North Terrace which favours the visitor for Galleries, Gardens and Adelaide Oval. Will definitely choose this hotel again. 19 April 2013
Rated 1.0 out of 5.0 by Very outdated Mandal in need of refurbishment I do not enjoy staying in this hotel. The rooms have not been updated in what must b 2 years. The bathrooms and bedroom I terrors are very basic and old fashioned. It's a shame as its a great location and the hotel chain reputation promises a lot. 16 April 2013
Rated 5.0 out of 5.0 by good staffs, nice location! Beautiful hotel, room service was very nice. staff who brought tray was so approchable and understandable! i wish i remember this lady. thank you 12 April 2013
Rated 4.0 out of 5.0 by Comfortable room, happy with stay Very happy with rate, services and staff. Helpful and polite staff throughout entire hotel. Very poor that there is no free wifi. I work at a caravan park on the gold coast and even we have 2hrs/day free wifi!!! Its the 21st century for god sake. 11 April 2013
Rated 4.0 out of 5.0 by Room and comfort Stay in the hotel over Easter holiday, everything went really good and I enjoy the stay. However the toilet door and bathroom door is broken, the toilet door cannot be lock and the bathroom door wont shut. 07 April 2013
Rated 5.0 out of 5.0 by Great service I recently stayed for the weekend with my mother. We had a lovely stay and both commented on how helpful and friendly the staff were. The manager should be praised for something which seems pretty obvious for a hotel, but can be lacking. If I ever return to Adelaide, I will be sure to return to the Intercontinenal. 06 April 2013
Rated 5.0 out of 5.0 by Upgraded Large Suite Was upgraded to a suite which had a large lounge with flat screen and business desk and large bedroom with flatscreen and large bathroom and seperate toilet for lounge & bedroom. Most impressive. Club lounge was great. 06 April 2013
Rated 4.0 out of 5.0 by Perfect location, nice lounge. I have stayed at this property on a number of occasions. While the lobby is stuck firmly in the 1980's, the rooms are upgraded and really comfortable. The Club is pleasant with friendly staff & the location is one of the best in Adelaide. I highly recommend the river view rooms. 03 April 2013
Rated 5.0 out of 5.0 by Fantastic! We stayed in the King bed river view room for my birthday weekend. The room was very clean and the king bed was so comfortable! We had a great package with a 4pm checkout and it was simply fantastic! Will definitely be going back! The staff were lovely and the room service was amazing! There isn't one thing I would complain about! 29 March 2013
Rated 5.0 out of 5.0 by Weekend break My wife and I have stayed a couple of times at this hotel for weekend respite and relaxation and indeed will do so again in the future. the location to all the cities events is just brilliant. 29 March 2013
Rated 5.0 out of 5.0 by Comfy, welcoming, Clean, good location 4 nights in Adelaide at Intercontinental - great position for boarding tram or rail, walking along the river or heading up North Terrace to museum and Art Gallery. Room was very comfy, great view of river, and very clean. Food at Riverview restaurant and the Atrium was fabulous but even better was the tremendous Japanese restaurant there, Shiki, - a wow experience. Concierge was very helpful too. 25 March 2013
Rated 4.0 out of 5.0 by Great Staycation After travelling to Melbourne and Sydney every week for over a year, I decided to have a staycation at home for the weekend with my wife and go to a few shows. Got a club room up on the 31st floor with amazing views of the river and north adelaide. The club lounge was nice and open and staff friendly and it was a very relaxing getaway to become tourists on our home town. Thanks for a great weekend 24 March 2013
Rated 4.0 out of 5.0 by Great room and ambience Always enjoy my stays in Adelaide at the Intercontinental. Good gym equipment. reasonable staff. The fruit platter that was delivered as part of room upgrade was off and mouldy, that was a bit offputting. front staff did not register my concern. Overall would consider staying at the Intercontinental Adelaide again. 21 March 2013
Rated 3.0 out of 5.0 by Poor Knowledge of Staff Overall had a good experience however the checkin staff persuaded me to upgrade for an extra $100 to gain entry into the club area that had breakfast etc included, however the staff member forgot to mention that the club area has a no thongs policy and since I came to stay the night from a cricket game I either had cricket shoes with spikes or thongs so the experience was not so pleasant to be told by the waiting staff that we could not go in and had to leave. 17 March 2013
Rated 5.0 out of 5.0 by Great Experience As an Ambassador Club member, my friend and I regularly stay at the Intercontinental Adelaide. The position is fantastic, staff always courteous and helpful and amenities are high quality. The Club Lounge offers excellent comfort and value. Can't wait to return. 10 March 2013
Rated 5.0 out of 5.0 by We all need luxury times. It is special to be able to relax with the touches of luxury and glamour this hotel offers. Beautiful views, comfortable bed, plush towels and the room is refreshed each day with fresh linen etc if desired, and at a time to suit!. One night we dined in our room and the sunset was amazing and the "silver" service meal was excellent too. So relaxing. We swam in the pool, drank champagne in the lounge, and time was our own. The Art Gallery, a little shopping and picturesque strolls are all nearby. We really appreciate these occasions to spend time as a couple without the pressure of daily life. We all need some magic times in our lives. 03 March 2013
Rated 4.0 out of 5.0 by Lovely Hotel I had a work function at the hotel on a Friday night and it was more convenient to get ready there. The staff were unbelievably friendly and helpful throughout the hotel; concierge, reception & for our event. The room was nice & clean, bed was comfortable. The only disappointing thing was the food was not very good at our event, which was very unexpected. Hoping it was just a one-off as the rest of our experience at the hotel was great. 03 March 2013
Rated 4.0 out of 5.0 by excellent hotel, fair restuarant Stayed 3 nights : - our room was at 19th floor, it provided a fabulous view overlooking from Casino to Torrens River. - Nice & helpful concierge staff we had ever experienced. - Best location with Adelaide City attractions closed by. - Had dinner at one of the restaurant in the hotel. Steaks which we ordered were chewy, fly stayed around our table. the worst meal we ever had. 02 March 2013
Rated 5.0 out of 5.0 by Location I have stayed at various locations in the city and finally favour The Intercontinental most suitable for my trips from the country SA to the city ! I am in my 70 th year and have found the hotel suitable to my needs in all aspects , also the Senior discount most appreciated , Thankyou Regards K M 27 February 2013
Rated 5.0 out of 5.0 by Exceeds all expectations! This was my first trip to Adelaide and I booked for my accommodation through the Intercontinental Adelaide as they were having a 20% Summer savings deal. Not knowing what to expect, I was pleasantly surprised from the second I walked through the front doors. The service provided was impeccable from the doormen, reception and housekeeping staff! Our room was a Deluxe King located on the 18th floor, providing us with views of the river and the entertainment centre. Being an avid gym goer, my partner was suitably impressed by the gym facilities whereas I was more inclined to lounge by the poolside. The complimentary buffet breakfast that was inclusive for all 3 days of our stay satisfied us in the utmost way, leaving us full until dinner time. The one night we stayed in and ordered room service was excellent - from the well-heated and enormous portions of meals to the quality of the food and politeness of the staff who took our order. The only surprise we received was an early morning wake-up call when the concierge physically entered our room! I am assuming that he confused our room with one of the many of a tour group who happened to be residing on the same floor but I still think it is rather unusual practice to enter a guest's room instead of calling? Other than the one tiny mishap, it was a thoroughly enjoyable stay and I will definitely be staying here again if I revisit Adelaide! 25 February 2013
Rated 5.0 out of 5.0 by Terrific hotel One of the best Inercontinentals we have ever stayed in. Brilliant staff, excellent service. Would recommend to anybody. 22 February 2013
Rated 2.0 out of 5.0 by Noise from the elevator nearby (I guess) I was hardly able to fall a sleep due to the noise from the elevator nearby. My room was John Flynn Suite and it was quite nice but at night I found that the regular noise from the elevator annoyed me. I think the management of the hotel must take it seriously! 21 February 2013
Rated 5.0 out of 5.0 by Comfortable Bed Arrived from a long flight, , no sleep. Fell into the most beautiful crisp white sheets, thought we had gone to heaven. 21 February 2013
Rated 5.0 out of 5.0 by Blissfull and calm A friend and i stayed at the Adelaide Intercontinental hotel last Friday night 15.02.13, and had such a perfect wind down night for a busy week full of work work and work. The staff were extremely friendly, geniune and helpful. Even when walking down the corridor we stopped a a staff member to ask a question and they were helpful and friendly and really nice. The room was so comfortable, peaceful and had such a relaxing vibe. Dinner at Shiki was amazing yet again, one of my favourite restaurants main reason being delicious fresh food, and incredibly friendly staff. Buffet breakfast was so pleasant and made my morning happy due to once again the friendly and attentive staff, pleasant atmosphere and yummy food. When checking out i asked a staff member what happens to all the left over food from the buffet and i was advised that the food that doesnt go off either gets given to staff for lunches or gets donated to an organisation. This really made me happy and was a great end to my stay at the hotel. Nothing worse then wasting and chucking out all that yummy food, so this was music to my hears when i heard it gets donated and not wasted. 21 February 2013
Rated 5.0 out of 5.0 by Fantastic stay What a wonderful stay we had. The concierge team were simply gorgeous to all of us, under pressure too as there were a lot of cars pulling in for check-in. This truly helped to make us feel special at the start of our stay. The reception team were warm, caring and so genuine - a pleasure to check in and out with. Then the easy lift access to our rooms was brilliant (plenty of lifts and no delays in such a busy hotel - was fantastc!!). The rooms we stayed in were beautiful - Clean, great views, comfortable, inviting, relaxing. Club Lounge ambience, food and service was wonderful. The team working in there give the absolute best service and make you feel very special. House keeping staff were so friendly and interactive - very helpful if you were unsure about anything. We can't stop talking about the wonderful time that we had - thank you! 17 February 2013
Rated 5.0 out of 5.0 by WHEN CAN WE RETURN? This hotel is a great business and/or holiday destination in Adelaide. We enjoyed Hills views from our supurbly appointed room, the tasteful charm of the public areas, and friendly, knowledgable staff. Attention was given always to good service in a timely fashion and the Club Lounge a comfortable oasis staffed by the most charming people. 10 February 2013
Rated 5.0 out of 5.0 by Excellent Executive lounge Excellent room on 21 floor. The staff in the executive lounge were also excellent, providing wonderful customer service, especially as I am on a gluten free diet. Only negative was not being able to use my Priority Privilege card at lunch and dinner (Shiki). 02 February 2013
Rated 3.0 out of 5.0 by Short visit We travelled to Adelaide as part of our priority privilege program. Two days in a cluB room. Overal the experience was a positive one with the room and service terrific. Our last nighT we had dinner in the restaurant downstairs which turned out to be a souring of the two days away. Service was good but the food below par and below the costs. Our seafood platter was over cooked, with a heavy batter - no better than a local fish and chips takeout. The akin was even more disappointing with the steak moderately warm at best. The staff tired hard but the restaurant is simply not up to scratch and does little to enhance the status of the hotel. That aside we did enjoy our two days in Adelaide . 27 January 2013
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Adelaide
  • North Terrace
  • Adelaide , 5000
  • Australia
  • Front Desk +61-8-82382400

  • Driving Directions
  • Transportation
   

Languages spoken by staff

Arabic, German, Greek, English, French, Italian, Japanese, Korean, Russian, Serbian, Chinese

Pet Policy

Pets are not permitted in the hotel, with the exception of Guide Dogs.
  • Local Time

    7:08 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      11:00 AM Late Check out Available

    Currency

    • Australian Dollar $ (AUD)

    Accessibility

    • Service animals allowed
    • 9 Room(s) with Accessibility Standards
    • Parking