Rated 4.6 out of 5 by 68
Rated 5.0 out of 5.0 by Enayat Great Place To Be At
This was one my best experience at the IHG Hotels. Although this was my first stay at the Al Ahsa Intercontinental, the staff gave me a feeling that they knew me from before. Wopnderful guy at the check in reception Mr. Zafar. highly professional and fit for the Hospitality Industry.
20 August 2014
Rated 5.0 out of 5.0 by Al-Harbi Good Service
The hotel staff all are very professional and great people. Thanks to General Manager for maintain good customer service and the front Desk Manager.
13 August 2014
Rated 5.0 out of 5.0 Warm welcoming, helpful and effective staff
every time I visit Alhas i stay in this hotel and the most feature about it which i like is the staff attitude. Hotel staff are welcoming and treating me as the way Platinum Royal Ambassador should be and as promised. Reception staff and manager are very efficient and helpful as it usualy takes me less than two minutes to check-in because the assigned upgraded room and the room key are always ready when I arraive to the hotel, and flixible as per my needs.
08 July 2014
Rated 5.0 out of 5.0 by oderbas Al Ahsa-Intercon
Excellent location, excellent staff providing excellent services, very comfortable room, good facilities in the room (coffee maker, safe, minibar), very good restaurant, quick check-in - check-out. Interesting architecture and wonderful decorations inside the lobby and reception area.
07 July 2014
Rated 5.0 out of 5.0 by kamelhe Bathroom
The most of hotel now available include the bath room items the shaving kit and dental kit also no need to ask room service about so this only my comment to be including in all room
29 June 2014
Rated 5.0 out of 5.0 by Ahmedsido Your Second Home
This is the best hotel in Saudi Arabia in all aspects, If you have the chance to go to Ihsaa, don't think, go there directly it is your second home.
I enjoy this hotel when ever I go there.
28 June 2014
Rated 5.0 out of 5.0 by snake2014 stay without earning points
i would like to raise that i booking on 22th may to sunday 25th may but i not getting the point of this trip kindly do nessary to add point for my records
platinum member 124131291
28 June 2014
Rated 5.0 out of 5.0 by Spartan518 Great Room Service
I ordered a sandwich from room service and not 10 minutes later, it was at my door. Excellent Service
21 June 2014
Rated 5.0 out of 5.0 by Tariq79 Great Stuff
They have one of the best stuffs in all IHG group, the hotel is nice, the good thing that the stuff learn for previous problems and act to develop the services
18 June 2014
Rated 4.0 out of 5.0 Comfortable bed and room cleanliness
On 06/06/2014 night I couldn't sleep due to big marriage party, it was very noisy night so next day I waked up very tired.
Other that every thing was very good.
14 June 2014
Rated 5.0 out of 5.0 by Hamido Good Staff Members
Thanks for Reception staff for their kindness and smiley faces during check in and out, I felt special
14 June 2014
Rated 4.0 out of 5.0 by Poncepr IHG Points
Excellence hotel, excellent staff the only problem i have is the amounts of points per night. I stay in your hotel for 16 days and i only acquired 2,000 for my next stay.
02 June 2014
Rated 5.0 out of 5.0 Every things nice ....
Nice location , comfortable building .
Just they have on bad points : there is no rent car office or service provided from hotel not like others in IHG .....
25 May 2014
Rated 5.0 out of 5.0 by Sherif1234567 Great service
Great quality and service, excellent housekeeping and great food quality
21 May 2014
Rated 5.0 out of 5.0 by aboanas77 nice stay
I really enjoyed my stay and had comfortable time in Al Hassa
12 May 2014
Rated 4.0 out of 5.0 by DR-SHG Bad food
Bad food quality
Even the same dishes are not like other Intercontinentals
07 May 2014
Rated 5.0 out of 5.0 by Dr. Kalo Excellent experience
I enjoined most of the facilities at this unique hotel. Bed room, food, internet speed and room services were excellent and great. The combination of traditional and modern arcticture is wonderful.
26 March 2014
Rated 5.0 out of 5.0 by Tariq79 Great Staff
Problem could be anywhere ... but the staff did the best to make your visit successful ... What I like there that when problem happens they ask you for what you would like from us to do!! this is the right question before start solving an obstacle ... Thanks for all the staff and Unfortunately I do not remember them names to thank them one by one!
01 March 2014
Rated 5.0 out of 5.0 by Dr.sharnoby Excellent service
I enjoyed excellent reception service in term of handling objections and continuous support
11 February 2014
Rated 5.0 out of 5.0 by Hegazy92 Health club and reception
The best health club in eastern region.The reception always consider you as VIP guest.
Try the club lounge, anther story you will tell.
08 February 2014
Rated 5.0 out of 5.0 Excellent
Accommodation at the hotel was a great experience and the service was Ultimate
16 January 2014
Rated 5.0 out of 5.0 by Mohaa124 Good
Thank for sttaf friendly and every thing ok wt all hotel
06 January 2014
Rated 5.0 out of 5.0 by Abdallah57 Excellent service & very friendly staff
It was a pleasure staying at Al Hassa Intercontinental; the service is excellent, staff very friendly and helpful, hotel clean, large and comfortable rooms....
30 December 2013
Rated 5.0 out of 5.0 by Alkadi Pleasuent Stay
I have spent almost a long period of time in the hotel and had a pleasuent stay. The staff are very friendly and helpfull. The rooms are usually clean and fully serviced. I really recomend this hotel as I will always stay here during my trips.
21 December 2013
Rated 5.0 out of 5.0 by oria001 Friendly Staff & Great Hotel
It is the InterContinental at the end, you can't complain :).
Every thing is great as a 5 stars hotel should be.
3 Points only:
- Room was cold (yes it was during winter and A/C is OFF).
- Internet access is not free as almost all hotels in KSA (staff offered it for free for us as we visited the place many times).
- Price is a little bit high.
11 December 2013
Rated 5.0 out of 5.0 by rg59 Staff Was Great
I visit this hotel several times a year. The staff is always there to great me when I drive up, very friendly and helpful at the desk, and the bellboy sees me to my room and takes care of any incidental needs. The restaurant staff is great, catering to my needs and the Chef's omelets are great as well! Definitely take advantage of the fitness center, the saunas are great after a workout, and the fitness staff is very friendly. Overall, this hotel is a very nice, clean, and friendly environment to stay for business or pleasure. rg.
07 December 2013
Rated 5.0 out of 5.0 by aboanas77 Great stay
I really enjoyed this business trip.comfort and all facilities
27 November 2013
Rated 5.0 out of 5.0 by light777 comfortable and homy
The place is very homy and the staff is very friendly and cooperative
I found them very professional and helpful
I like to give special appreciation for Mr Nasruddin the reception manager he is highly cooperative and friendly giving always the right advice and following to ensure clients comfort even after leaving
21 November 2013
Rated 5.0 out of 5.0 by wssamsakr Clean ,luxurious hotel
It ia a clean & luxurious hotel.The staff is very friendly & helpful.I really enjoyed my stay their
17 November 2013
Rated 5.0 out of 5.0 by Raafat66 The reception team is very professional
The first impression for the hotel is reception team. They are very professional team with a powerful leader.
14 November 2013