Rated 4.6 out of 5 by 67
Rated 4.0 out of 5.0 by Fathy Valuable stay
Nice place with memorable stay and considerable value
11 October 2013
Rated 3.0 out of 5.0 Bad service
I am a gold member in priority club but most of them they didn't respond.
06 October 2013
Rated 5.0 out of 5.0 by Gabbani5 Absolutely amazing
During my stay here in Al- Ahsa Intercontinental Hotel, I have experienced the best in all types of services that I have ever been imagined in my life. I feel like home and feeling secured. The employees of this hotel are very kind and professional while doing their duty. I send special thanks to employees at the reception who are working hard to provide me with the best services, thank you Mr. Kumar and your colleagues I appreciate your amazing efforts.
26 September 2013
Rated 5.0 out of 5.0 by Baabu Keep up the Excellence
The Intercontinental Al Hasa, Saudi Arabia is not only one of the finest properties but also that it has maintained high standards of service and customer satisfaction.
The rooms are well appointed and the staff on attendance is well mannered and respective. The room service is perfect and those attending courteous and helpful.
You begin the day with the morning gym and the hotel has a lot to offer while I remained satiated with one of the many cross trainers. It is well appointed with the entire gym equipment !
The breakfast is yet another treat ! the most sumptuous breakfast on offer with over 100-odd items on offer , laid out for selection from continental to Arabic and Asian and what ever one could possible think ! You couldn't ask for more.
The multi cuisine restaurants have plenty to offer for lunch to dinner in addition to the wonderful lounge on the sixth floor for the business executives for work or leisure !
And nothing else you have the wonderful lobby lounge where one could while away virtually a whole day sipping coffee ! What a treat this this property !
Just keep it up !
22 September 2013
Rated 5.0 out of 5.0 by Fathy Profissionality in treatment
You really treated like an Ambassador from very professional people in wonderful places to stay in in term of quality, designing and cleanness of facilities
07 September 2013
Rated 4.0 out of 5.0 by Mubarak1968 MUBARAK
Your room is small comparing with other hotels.
Your rate/price for the room is much higher than others.
Wireless/internet not free comparing with other ( shall be free )
Other than that all are good
06 September 2013
Rated 5.0 out of 5.0 by Hegazy92 Recommended hotel
Intercontinental al ahsa , is my first choice for business or leisure accommodation.The hotel has the best wet area in the region and fully equipped fitness center. A lot of meeting rooms make the hotel the ideal choice for conference or regular business meeting.
Bustan restaurant is one of elegant restaurant in ahsa region with arabic style.
The reception staff is very professional, thanks to manager Mr.Nasr he always welcome me in person .
Hotel location , just a short drive to one of best mall in al ahsa (Othaim Mall) and walking distance to alot of restaurants and shopping areas .
02 September 2013
Rated 5.0 out of 5.0 by soulmate1981 Lovely friendy staff
Mr nasr is a friendly professional person , and his collegues mr ali and others behind the reception
31 August 2013
Rated 5.0 out of 5.0 by abdulla comfortable bed, excellent service, very friendly staff
It was a nice gesture to receive an email few days before the date welcoming me and confirming our stay.this is a very nice surprise.The receiption was warm and our stay has been perfect.
It is truely a home away from home.
28 August 2013
Rated 5.0 out of 5.0 by aboanas77 Nice time in nice hotel
I really enjoyed welcoming me and time spent in this hotel
23 August 2013
Rated 4.0 out of 5.0 by Globally83 Splendid Customer Service
Excellent customer service. Staff was friendly and eager to assist. Wish more hotels had staff that were as kind and efficient. Room was very comfortable and accommodating. I stayed during Ramadan so in keeping respect for the host country I ate in my room. The room service was terrific, staff went out of their way to provide a great meal experience. The only con I can think of is the internet was sporadic at best. Many times the internet would not work. Despite my calls to the desk, the technicians were not able to make it work.
18 August 2013
Rated 3.0 out of 5.0 by Pdp239 Staff was good
Room bathroom had ants
Internet is not good
Room service is quick but food is below average
Cleaning staff was good
18 August 2013
Rated 5.0 out of 5.0 by Mubarak Excellent resourt
I enjoyed staying at this hotel. It is one of the best hotels in the Middle East.
17 August 2013
Rated 5.0 out of 5.0 by Jaafari Comfortable bed and great service
Excellent reciption and greatings.
Frindly , smily and supportive staff.
Spacious, comfortable room
16 August 2013
Rated 1.0 out of 5.0 by Makhaias Disappointment
I booked the romantic getaway package for my wedding night.
And since I was a Gold Ambassador, I thought that would enhance my experience at that hotel.
They upgraded my to the CLUB LEVEL floor, with banding me to use CLUB LOUNGE?!!
So it was an upgrade through elevator floor number, that’s it.
The food that was provided at the room for the package was lame, the cake was not covered, it was in an open plate for more than 14 Hours for my knowledge, it might be more than that.
When I asked them to change it for me and that I won’t eat that one, they send someone to pick it up and later sent me a new cake… WOW. Nooooot, they sent me exactly the same disgusting cake that I’ve sent back the first time!!!!!!!!!!
It was a bad experience.
15 July 2013
Rated 5.0 out of 5.0 by aboanas77 Nice business trip
I really enjoyed these days,comfort and feeling home
11 June 2013
Rated 5.0 out of 5.0 by Fathy Profissionality in treatment
Confortable stay with profissionality in treatment and nice location
03 June 2013
Rated 5.0 out of 5.0 by soulmate1981 Excellent guest treatment from all staf
Never been late in check in or check out . And professional reception staff and greate ppl,
Quick service in the looby and inside rooms if needed
Clean rooms and comfortable beds ......
21 May 2013
Rated 3.0 out of 5.0 by soulmate1981 Comfortable bed and great service
i am a platinum priority club member used to stay in the hotel for the last 3 years as a regular customer one night per week , and since 3 years i didn't find a serious changes in the service or in the hotel facilities except increasing the rate of the room ..
regarding the staff they are really friendly and good in communication
i feel good in satying at the hotel but some notes to be considered as a crucial thing for the guest is that the signal of the mobile is very week inside the rooms and that make me feel uncomforted to be unreachable or afraid to have no signal ...
looking forward to have good signals for the mobiles
01 May 2013
Rated 5.0 out of 5.0 by Mark505 Outstanding Service
The hotel staff was very friendly and professional. They took great care of my familiy while I worked in Hofuf. The spa and resturants are great.
17 April 2013
Rated 4.0 out of 5.0 by nkaabi76 3 star restorant sarvice
in thw resturant the sarvice is 3 star no hospality
12 April 2013
Rated 4.0 out of 5.0 by Sunlight Room design not good for a family
Nice location and good food. Very good Health club
29 March 2013
Rated 4.0 out of 5.0 by HADDAM0J STAFF
I would like to thank HAMEED
He cooperative and very active
27 March 2013
Rated 5.0 out of 5.0 by Nasser82 Great Hotel in a Great City
My experience in this hotel was excellent, from the reception and check-in by Mr. Hameed, to the Bell boy, to the check-out and goodbye by the chief concierge Mr. Alnasser.
I will come again, definitely.
24 March 2013
Rated 5.0 out of 5.0 by belovedbeloved Breakthrough staff
Excellent staff , very clean and homfortable ealth club and management
10 March 2013
Rated 4.0 out of 5.0 by Krim07 Pleasant Stay
To Whom It May Concern,
I had a pleasant stay at the hotel. It was clean, quiet, and the staff were helpful.
16 January 2013
Rated 1.0 out of 5.0 by Fahad33 Poor Staff and Service
Room service is very poor and very slow also unrespect attitude from some of the staff.
07 January 2013
Rated 5.0 out of 5.0 by Aboanans17 Nice time indeed
I really enjoyed and my family staying in Jubail Intercontinental and I urge every body to spend ther winter weekends in it
24 November 2012
Rated 5.0 out of 5.0 by ABOANAS17 nice stay with nice staff
I really enjoyed the stay with this well prepared staff as it was not my first time but the same level of high qualfied people each time I find.
my real happiness was with the welcome smile of reception people is the most wonderful asset you have
29 October 2012