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InterContinental Al Jubail

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Hotel Reviews for InterContinental Al Jubail
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 503 reviews
95%
Recommend This Property

Ratings Breakdown

503reviews

  • 5 Stars
    359
  • 4 Stars
    100
  • 3 Stars
    27
  • 2 Stars
    10
  • 1 Stars
    7

Helpful and friendly staff

By

03 July 2016

club

Staff at reception and hotel driver provided an especially good service. They assisted with my work arrangements and were flexible as my programme changed.

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Warm welcome

By

30 June 2016

platinumelite

Whenever I travel to Jubail on business, I know that I can rely on the Intercon to deliver. Every employee at this property contributes to making this a great place to stay.

Posted byHotelStaff
04 July 2016
Dear Sir, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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Stay was good

By

27 June 2016

platinumelite

My stay was purely business purpose. There were no issues during my stay with regard to Internet, breakfast, check-in and check-out.

Since it was Ramadan time, the breakfast spread may be was not wide. But it was still good.

Posted byHotelStaff
29 June 2016
Dear Mr.Nirleo, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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Great breakfast

By

19 June 2016

Excellent breakfast spread - despite visiting during Ramadan period.

Posted byHotelStaff
22 June 2016
Dear Mr.Rupalok, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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Bad Service

By

13 June 2016

Don't expect they will respect DND Signs , also the Room Service button in the room is functioning but no one will answer you back ,you have to call them so the button in the room is useless
Room service are very very unqualified and not professional specially those two Guys Having the same name of LAN ,THEY HAVE THIS very very bad ATTITUDE

Posted byHotelStaff
16 June 2016
Dear Mr.A.Adel, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive InterContinental Al Jubail
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Nice Stay

By

13 June 2016

club

A stay to remember with in a luxury hotel. The place is very good with access to a nice beach and good staff to your service.

Posted byHotelStaff
16 June 2016
Dear Mr.Rami Alloush, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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Thanks

By

09 June 2016

Thanks to Mr Arthur in the executive lounge, he is very nice and understand guest needs

Posted byHotelStaff
13 June 2016
Dear Mr.Ayman, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive InterContinental Al Jubail
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Great place to spend time with family

By

07 June 2016

club

- Staff was super attentive
- At check in Reception guided on the key features available at the hotel
- During breakfast staff was super attentive and would go out of their way to make sure we felt comfortable
- Beach is decent,

Posted byHotelStaff
07 June 2016
Dear Mr.Uzair, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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The only place to stay

By

05 June 2016

everyone knows the Intercontinental Hotel as it's the main hotel in the area and is a bit pricey but a good standard

Posted byHotelStaff
08 June 2016
Dear Mr/Ms. Meagain, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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Excellent Hotel and Staff

By

01 June 2016

platinumelite

Even though there is some construction going on to upgrade the hotel it was still an excellent place to stay and relax after work. Alfred on the Club Level is the best!

Posted byHotelStaff
07 June 2016
Dear Mr /Ms. Virginia Gentleman, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes
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Always a pleasure

By

28 May 2016

Been to this hotel many times and would still return because it is always a pleasure.From reception staff down to janitors all are very friendly,always polite and helpful.
The food quality is Exeptional with plenty of choice.
Currently doing some refurbishing although this does not impose on the normal running of this hotel.

Posted byHotelStaff
29 May 2016
Dear Mr.Darwin, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive InterContinental Al Jubail – InterContinental Al Jubail
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First class hotel

By

19 May 2016

Short stay but excellent as always. Quality food with a wide range of dishes that would suit all tastes. Very comfortable well equipped room. No complaints at all.

Posted byHotelStaff
19 May 2016
Dear Mr LudRon, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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