Rated 4.6 out of 5 by 117
Rated 5.0 out of 5.0 by Johny73756282865 Excellent customer service
Friendly front desk; amazing breakfast; comfortable bed
25 August 2014
Rated 5.0 out of 5.0 by Johny73756282865 Excellent service and spacious rooms
I was delighted to stay at intercontinental al Khobar; the service was fantastic and the personnel very friendly; the deluxe rooms are like mini suites; I would highly recommend itt
25 August 2014
Rated 5.0 out of 5.0 by Terriann Nicest hotel I've ever stayed in
I travel a lot on business trips and have stayed in many hotels. The Intercontinental in Al Khobar was the nicest hotel I've ever stayed in ... ever!
The staff was courteous, friendly and helpful.
My hotel room was immaculate and inviting.
The bathroom was extra large and clean. Everything worked. It felt like home.
23 August 2014
Rated 5.0 out of 5.0 by Atef Home away from home.
Always feel well received and welcomed in this hotel... makes you feel like at home while away from home.
22 August 2014
Rated 5.0 out of 5.0 by Nayef Excellent hotel in the heart of the city
I have stayed in this hotel a once before in 2008. I have come back for a one night stay, actually the day before yesterday (Aug 15th, 2014) for a short trip to Al Khobar city in Saudi Arabia.
The reason I have chosen this hotel is due to:
- Available corporate rate with our company (very attractive).
-Recognition of my Ambassador status (Got my 1000 IHG points certificate too)
-Excellent treatment and furnishing.
Note that this hotel is located in the heart of the Al Khobar, within the area of all major banks, business offices and travel, etc. Thus the area is not touristic and you truly need a car to go around (which I had and know about in advance).
I have reserved a deluxe room for two adults and two children under the age 7, plus an infant. I was accommodated with an upgrade to a club floor room with access to the Club lounge breakfast, happy time snacks and wireless internet access for up to three devices. The TV channels are 80 and contains almost of all favorite channels in at least English and Arabic.
The room consists of a living room and a bedroom, contains all the best of essential items with two LCD sets, an espresso machine and a mini-fridge (labeled as in Saudi Arabia, you can't call it a mini-bar LOL).
The staff was very hospitable and accommodating, recognizing my membership status and thanking me for it.
We have stayed only for a single night and for to sleep only, yet the only facility we have tried is the Club Intercontinental Lounge for breakfast. There was only one person managing it and he was doing a fine job. The items and amount was truly good and meeting all tastes. Unfortunately, one guy left his toast in the toasters and it seemed that the timer didn't work out, so smoke started up setting the fire alarm off. It was managed quickly, but they should inspect their devices and service it properly.
I can only recommend this hotel for a single night stay for business travelers/couples as there is virtually nothing around for kids as activity, without using a car.
The down issues that need addressing:
- The hotpot for boiling water in our room (312) was rusty from inside with huge rust pores in the bottom, which we couldn't use it fearing for our safety. This needs to be replaced ASAP!
- The LCD TV sets are very old and small (less than 40') and it looks very small in comparison to the size of the room and wall.
- The room temperature in the lounge was truly unbearable! Note that the lounge, the swimming pool and the gym are all in the top floor/roof thus it is directly below the sun. It was around 36-37 C at 9:30 AM and the A/C couldn't cool a bit in the lounge, thus we had our meal as quickly as possible since it was very warm within!
20 August 2014
Rated 4.0 out of 5.0 by asit19 good value for Money
Rooms clean , service good and food was good.
Value for money specially for business travellers.
16 August 2014
Rated 4.0 out of 5.0 July 27, 2014 visit
Very good location for business travelers, all business are around.
05 August 2014
Rated 5.0 out of 5.0 by HYassin Great Stay
100% recomment the hotel, if you are looking for ease of access and great staff as well as amazing rooms, that is for sure the place to be.
Location is grea with access to the heart of the city.
Staff is perfectly trained and they know the value of the hotel which is 100% reflected in their service and treatment to the guests.
03 August 2014