Rated 4.6 out of 5 by 139
Rated 5.0 out of 5.0 by Dardanian Excellent suite
Received a very warm welcome at reception with Arabic coffee and dates. Staff recognised and thanked me for being an IHG Rewards member at both check-in and check-out. The suite was absolutely brilliant, clean and comfortable. In particular I liked the working area with a good working desk and excellent chair. The bed was very comfortable and the room dark enough for a good night sleep. Highly recommend the hotel and the staff. Would love to stay at this hotel again whenever I travel to Al Khobar.
29 September 2014
Rated 5.0 out of 5.0 by Inkdude4 business trip Dammam
great hotel, large rooms very clean. staff very helpful.
28 September 2014
Rated 5.0 out of 5.0 by jimtiff Helpful attentive service
concierge service very high quality and supportive. Good advice regarding finding appropriate shops and driver who spoke English
25 September 2014
Rated 5.0 out of 5.0 InterContinental Standards
- staff are friendly and efficient.
- hotel restaurant, lobby, and rooms are always clean and well organized.
- food quality and choice s just right.
This is InterContinental standards without compromise!
Thanks guys for all your efforts.
Will always stay here when visiting this area.
24 September 2014
Rated 4.0 out of 5.0 by AbdullahS Amazing for non-sports fans!
The hotel has all the great stuff... Great food, great rooms, friendly staff, good spa...
The only downside is the lack of BeIn Sports channels. So if you are a sports fan, you'll either be going out or missing out!
23 September 2014
Rated 3.0 out of 5.0 by Nabil werr Fleet and certified vehicles development manager
It is a very nice hotel but i didn't like the cleanliness of the bathroom .
Service is very good as usual and the staff are very friendly
22 September 2014
Rated 1.0 out of 5.0 by Nam99 Poor Service
Extremely poor customer service standards by Al Khobar, Intercontinental
Very rude and arrogant behavior by the staff
Utterly mismanaged rent a car facilities
22 September 2014
Rated 5.0 out of 5.0 by HMokhtar Great Experience
It was a very good experience..
I enjoyed the room, the stay
21 September 2014
Rated 5.0 out of 5.0 by Hamri Clean and great room
The room was very clean and quit which made it great
21 September 2014
Rated 5.0 out of 5.0 by nspebbw recommended hotel
This is an excellent hotel with well equipped rooms and excellent service from all staff.
15 September 2014
Rated 5.0 out of 5.0 by Zaak Nice
I would definitely stay again. Location is good. Staff was courteous.
Breakfast Good - but more local dishes to be added. Rooms are big
15 September 2014
Rated 5.0 out of 5.0 by E LLoyds Top Stay
This is the best Intercontinental in Saudi bar none. I was impressed with the service and the facilities. Great food, clean gym and pool.
09 September 2014
Rated 3.0 out of 5.0 by Omer Stay at Intercon Khobar
This is a nice hotel in Khobar, clean small hotel. Comparing to other Intercontinental hotels in the country, not good enough though and should improve. The hotel does not recognize Platinum Ambassador membership which is a major cons. The hotel staff knowledge should be improved. The food is good.
07 September 2014
Rated 5.0 out of 5.0 by R. Alzaben Great staff very helpfull and great service
I would like really to appreciate the staff kindness
And they were very helpfull and always
28 August 2014
Rated 5.0 out of 5.0 by Johny73756282865 Excellent customer service
Friendly front desk; amazing breakfast; comfortable bed
25 August 2014
Rated 5.0 out of 5.0 by Johny73756282865 Excellent service and spacious rooms
I was delighted to stay at intercontinental al Khobar; the service was fantastic and the personnel very friendly; the deluxe rooms are like mini suites; I would highly recommend itt
25 August 2014
Rated 5.0 out of 5.0 by Terriann Nicest hotel I've ever stayed in
I travel a lot on business trips and have stayed in many hotels. The Intercontinental in Al Khobar was the nicest hotel I've ever stayed in ... ever!
The staff was courteous, friendly and helpful.
My hotel room was immaculate and inviting.
The bathroom was extra large and clean. Everything worked. It felt like home.
23 August 2014
Rated 5.0 out of 5.0 by Atef Home away from home.
Always feel well received and welcomed in this hotel... makes you feel like at home while away from home.
22 August 2014
Rated 5.0 out of 5.0 by Nayef Excellent hotel in the heart of the city
I have stayed in this hotel a once before in 2008. I have come back for a one night stay, actually the day before yesterday (Aug 15th, 2014) for a short trip to Al Khobar city in Saudi Arabia.
The reason I have chosen this hotel is due to:
- Available corporate rate with our company (very attractive).
-Recognition of my Ambassador status (Got my 1000 IHG points certificate too)
-Excellent treatment and furnishing.
Note that this hotel is located in the heart of the Al Khobar, within the area of all major banks, business offices and travel, etc. Thus the area is not touristic and you truly need a car to go around (which I had and know about in advance).
I have reserved a deluxe room for two adults and two children under the age 7, plus an infant. I was accommodated with an upgrade to a club floor room with access to the Club lounge breakfast, happy time snacks and wireless internet access for up to three devices. The TV channels are 80 and contains almost of all favorite channels in at least English and Arabic.
The room consists of a living room and a bedroom, contains all the best of essential items with two LCD sets, an espresso machine and a mini-fridge (labeled as in Saudi Arabia, you can't call it a mini-bar LOL).
The staff was very hospitable and accommodating, recognizing my membership status and thanking me for it.
We have stayed only for a single night and for to sleep only, yet the only facility we have tried is the Club Intercontinental Lounge for breakfast. There was only one person managing it and he was doing a fine job. The items and amount was truly good and meeting all tastes. Unfortunately, one guy left his toast in the toasters and it seemed that the timer didn't work out, so smoke started up setting the fire alarm off. It was managed quickly, but they should inspect their devices and service it properly.
I can only recommend this hotel for a single night stay for business travelers/couples as there is virtually nothing around for kids as activity, without using a car.
The down issues that need addressing:
- The hotpot for boiling water in our room (312) was rusty from inside with huge rust pores in the bottom, which we couldn't use it fearing for our safety. This needs to be replaced ASAP!
- The LCD TV sets are very old and small (less than 40') and it looks very small in comparison to the size of the room and wall.
- The room temperature in the lounge was truly unbearable! Note that the lounge, the swimming pool and the gym are all in the top floor/roof thus it is directly below the sun. It was around 36-37 C at 9:30 AM and the A/C couldn't cool a bit in the lounge, thus we had our meal as quickly as possible since it was very warm within!
20 August 2014
Rated 4.0 out of 5.0 by asit19 good value for Money
Rooms clean , service good and food was good.
Value for money specially for business travellers.
16 August 2014
Rated 4.0 out of 5.0 July 27, 2014 visit
Very good location for business travelers, all business are around.
05 August 2014
Rated 5.0 out of 5.0 by HYassin Great Stay
100% recomment the hotel, if you are looking for ease of access and great staff as well as amazing rooms, that is for sure the place to be.
Location is grea with access to the heart of the city.
Staff is perfectly trained and they know the value of the hotel which is 100% reflected in their service and treatment to the guests.
03 August 2014
Rated 5.0 out of 5.0 by AbdullahS Great service, and a suggested improvement
The stay was great, and the staff was extremely helpful. I would like to recommend two things:
1. Bigger TVs in rooms, specially ones in the living area.
2. BeIN TV channels, which broadcast almost all important sporting events.
These two items are important to me as I foresee a significant amount of travel, and I am keen on watching a number of soccer leagues.
18 July 2014
Rated 5.0 out of 5.0 by Zyl Jaco Very good hotel
Everything is great in this hotel , comfortable rooms, Great service,everyone with a smile and very respectful...
16 July 2014
Rated 5.0 out of 5.0 by kadro Staff Service
in addition to the great experience I had it ,I noticed a very good service level from the staff plus their kindness.
12 July 2014
Rated 3.0 out of 5.0 by Mohd11 Not bad
Nice hotel .. the security staff needs communication class before hiring them in the gates, lack or respect and understanding.
Mr.Shaban in the reception is really helpful person and I can see he fix things when other staff make the guest angry. He is very respectful which is not the case with other employees in this hotel.
10 July 2014
Rated 5.0 out of 5.0 by XELHAW Excellent place
Excellent for business and leisure
Excellent gym and restaurants
Nice buffet with a lot of varieties
10 July 2014
Rated 1.0 out of 5.0 by engl poor value for money spent
Intercontinatal Khobar does not look as a 5* hotel.
06 July 2014
Rated 4.0 out of 5.0 by Bassel A. It was a nice stay
Thanks a lot for all the hotel staff specially Mahmoud in the reception for showing a high level of professionalism!
06 July 2014
Rated 5.0 out of 5.0 by McK07 Brilliant Hotel with great service
I spent a week in this hotel for a business trip. The staff were very accommodating and the room was large.
Food was very good, room service excellent.
The concierge even organised a last minute trip for me to Bahrain when my meetings the next day were cancelled at 5pm that evening; cancelled by one nights stay, transferred it to the Holiday Inn in Manamah, organised a chauffeur there and back the next day and rebooked me in for the rest of my stay.
Would recommend this Hotel.
04 July 2014