Rated 4.6 out of 5 by 122
Rated 5.0 out of 5.0 by Atef Home away from home.
Always feel well received and welcomed in this hotel... makes you feel like at home while away from home.
22 August 2014
Rated 5.0 out of 5.0 by Nayef Excellent hotel in the heart of the city
I have stayed in this hotel a once before in 2008. I have come back for a one night stay, actually the day before yesterday (Aug 15th, 2014) for a short trip to Al Khobar city in Saudi Arabia.
The reason I have chosen this hotel is due to:
- Available corporate rate with our company (very attractive).
-Recognition of my Ambassador status (Got my 1000 IHG points certificate too)
-Excellent treatment and furnishing.
Note that this hotel is located in the heart of the Al Khobar, within the area of all major banks, business offices and travel, etc. Thus the area is not touristic and you truly need a car to go around (which I had and know about in advance).
I have reserved a deluxe room for two adults and two children under the age 7, plus an infant. I was accommodated with an upgrade to a club floor room with access to the Club lounge breakfast, happy time snacks and wireless internet access for up to three devices. The TV channels are 80 and contains almost of all favorite channels in at least English and Arabic.
The room consists of a living room and a bedroom, contains all the best of essential items with two LCD sets, an espresso machine and a mini-fridge (labeled as in Saudi Arabia, you can't call it a mini-bar LOL).
The staff was very hospitable and accommodating, recognizing my membership status and thanking me for it.
We have stayed only for a single night and for to sleep only, yet the only facility we have tried is the Club Intercontinental Lounge for breakfast. There was only one person managing it and he was doing a fine job. The items and amount was truly good and meeting all tastes. Unfortunately, one guy left his toast in the toasters and it seemed that the timer didn't work out, so smoke started up setting the fire alarm off. It was managed quickly, but they should inspect their devices and service it properly.
I can only recommend this hotel for a single night stay for business travelers/couples as there is virtually nothing around for kids as activity, without using a car.
The down issues that need addressing:
- The hotpot for boiling water in our room (312) was rusty from inside with huge rust pores in the bottom, which we couldn't use it fearing for our safety. This needs to be replaced ASAP!
- The LCD TV sets are very old and small (less than 40') and it looks very small in comparison to the size of the room and wall.
- The room temperature in the lounge was truly unbearable! Note that the lounge, the swimming pool and the gym are all in the top floor/roof thus it is directly below the sun. It was around 36-37 C at 9:30 AM and the A/C couldn't cool a bit in the lounge, thus we had our meal as quickly as possible since it was very warm within!
20 August 2014
Rated 4.0 out of 5.0 by asit19 good value for Money
Rooms clean , service good and food was good.
Value for money specially for business travellers.
16 August 2014
Rated 4.0 out of 5.0 July 27, 2014 visit
Very good location for business travelers, all business are around.
05 August 2014
Rated 5.0 out of 5.0 by HYassin Great Stay
100% recomment the hotel, if you are looking for ease of access and great staff as well as amazing rooms, that is for sure the place to be.
Location is grea with access to the heart of the city.
Staff is perfectly trained and they know the value of the hotel which is 100% reflected in their service and treatment to the guests.
03 August 2014
Rated 5.0 out of 5.0 by AbdullahS Great service, and a suggested improvement
The stay was great, and the staff was extremely helpful. I would like to recommend two things:
1. Bigger TVs in rooms, specially ones in the living area.
2. BeIN TV channels, which broadcast almost all important sporting events.
These two items are important to me as I foresee a significant amount of travel, and I am keen on watching a number of soccer leagues.
18 July 2014
Rated 5.0 out of 5.0 by Zyl Jaco Very good hotel
Everything is great in this hotel , comfortable rooms, Great service,everyone with a smile and very respectful...
16 July 2014
Rated 5.0 out of 5.0 by kadro Staff Service
in addition to the great experience I had it ,I noticed a very good service level from the staff plus their kindness.
12 July 2014
Rated 3.0 out of 5.0 by Mohd11 Not bad
Nice hotel .. the security staff needs communication class before hiring them in the gates, lack or respect and understanding.
Mr.Shaban in the reception is really helpful person and I can see he fix things when other staff make the guest angry. He is very respectful which is not the case with other employees in this hotel.
10 July 2014
Rated 5.0 out of 5.0 by XELHAW Excellent place
Excellent for business and leisure
Excellent gym and restaurants
Nice buffet with a lot of varieties
10 July 2014
Rated 1.0 out of 5.0 by engl poor value for money spent
Intercontinatal Khobar does not look as a 5* hotel.
06 July 2014
Rated 4.0 out of 5.0 by Bassel A. It was a nice stay
Thanks a lot for all the hotel staff specially Mahmoud in the reception for showing a high level of professionalism!
06 July 2014
Rated 5.0 out of 5.0 by McK07 Brilliant Hotel with great service
I spent a week in this hotel for a business trip. The staff were very accommodating and the room was large.
Food was very good, room service excellent.
The concierge even organised a last minute trip for me to Bahrain when my meetings the next day were cancelled at 5pm that evening; cancelled by one nights stay, transferred it to the Holiday Inn in Manamah, organised a chauffeur there and back the next day and rebooked me in for the rest of my stay.
Would recommend this Hotel.
04 July 2014
Rated 4.0 out of 5.0 by Mazen58 Comfortable bed and great service.
My stay was excelent experiance and for sure I will always stay here for all my futuer visit to Khobar.
30 June 2014
Rated 2.0 out of 5.0 by playeracer Hotel conceirge wants a kickback
the concierge did not speak english properly, did take his time to call the airlines and confirm my booking, but after 2 hours no response from him.
he said the taxi will cost me 110 riyals to the airport, but it only cost me 90 riyals. The taxi driver told me that the concierge asked him to say that the ride is 110.
very honest concierge!
29 June 2014
Rated 5.0 out of 5.0 Reception + Resturant
Staff are always welcoming and attentive - the hotel is an excellent reason to visit Al Khobar and Dammam.
Well done all.
27 June 2014
Rated 4.0 out of 5.0 by ghalebalkhaseb Nice Hotel
the Hotel is nice and conveniant stay with excellent stay
but it will be great if they have a better TV channels in the future specially for the FiFa club
26 June 2014
Rated 5.0 out of 5.0 by Moahmed Comfortable bed and great service
Very good hotel
great staff and service
i like the hotel location
22 June 2014
Rated 5.0 out of 5.0 by Mohannad37 Great staff
I want to acknowledge these great front desk staff, Mahmoud, Fawzi and Mohammed for providing world-class service. They always go above and beyond in providing great customer service. They resemble IHG slogan "by our side" in everyway. From room reservation, to greeting me by name upon arrival, to arranging transportation logistics. I really appreciate that great team spirit and professionalism. Thank you all
22 June 2014
Rated 4.0 out of 5.0 by Mj69 A great stay
The team did a great job, service in the Club Lounge good, likewise from the drivers. Room was excellent!
20 June 2014
Rated 5.0 out of 5.0 by DFULL Director of International Security
Excellent Hotel! I would recommend this hotel as a five start rating!
15 June 2014
Rated 5.0 out of 5.0 by Kanishk Amazing Stay
I arrived at Al Khobar after a hectic day at work, but was amazed at the service provided by the hotel staff. Was instantly upgraded to a Junior Suite after i told them that i had a hectic day during checkin. The hotel staff took good care of me and also helped me with directions when i asked for some local places. What was most interesting was that when i was waiting for my colleagues to arrive, the lobby staff was courteous to engage with me in a conversation, that too a funny one. Loved the hospitality provided.
14 June 2014
Rated 4.0 out of 5.0 club lounge
- very bad
- the food menu is too little types
- the staff is not existed just few hours during daytime
- the staff is not friendly
-the computers are too bad also
12 June 2014
Rated 5.0 out of 5.0 by Supahfly Absolute Pleasure
I am a person that travels a lot around the world and I stay and my fare share of hotels all across the Globe. Intercontinental Al Khobar is one of the best Hotels I have stayed in across all my Journeys. The staff and this hotel goes above and beyond and by the 2nd day they know who you are. The Club facilities are great and the stuff there are just as good. I can definitely say for all my future business trips to Khobar, the Intercontinental Hotel will definitely be my hotel of Choice!!
09 June 2014
Rated 5.0 out of 5.0 by RFMworld Excellent treatment
I was there just one night for business. I had resereved a club room but received an upgrade to the Ambassador Suite. Amazing! The club lounge had a great food selection and the pool looked beautiful although I didn't have time for a swim.
08 June 2014
Rated 5.0 out of 5.0 welcome
Warm welcome from the stuff every stay ...........
10 May 2014
Rated 4.0 out of 5.0 by Alain5500 Comfortable bed and great service
i fell very good aboutall hotel and more for room is comfortable nd they are taken care ery well
08 May 2014
Rated 5.0 out of 5.0 by MMWF Great Staff!
Great property and wonderful friendly, professional and knowlegeable staff.
30 April 2014
Rated 5.0 out of 5.0 by travelinterconfan Comfortable bed
Found the bed and the food are best in the area. It has a convenient quick-bit snack. Recommend it 100%
29 April 2014
Rated 5.0 out of 5.0 Comfort
The stay in General was amazing. The bed. Was fascinating for comfortable sleep.
28 April 2014