Rated 4.3 out of 5 by 44
Rated 5.0 out of 5.0 Comfortable room, great staff, efficient and delicious room service
In the past month I spent 20 nights at this hotel and look forward to my next ten nights coming up. The staff are wonderful and extremely friendly, everyone is smiling and pleasant. The room is comfortable and the room service is quick and the food is delicious. Several times I ate at the Turkish restaurant, The Bosphorus, which served very tasty Turkish fare at good prices. Buffet breakfast is good except the staff are too efficient that it is annoying. It is like they are waiting for you to put down your fork or spoon so they can run over and take away the dishes as soon as possible. I feel as I am being rush and it makes me uncomfortable to have them hovering over me. Otherwise, this hotel is great.
15 September 2014
Rated 5.0 out of 5.0 by MGBane Friendly and proffessional stafF
Every time I have communicated with hotel staff they acted very professionally and in helpful manner. This includes staff from security guard level to the hotel manager. Great people, nice location and lovely hotel to stay. Will recommend hotel and stay again.
07 September 2014
Rated 5.0 out of 5.0 by Rainis Excellent Service and professionalism
My stay at the InterContinental Almaty from Aug 22-24, 2014 was a very positive experience in every respect - the staff were very friendly, helpful and competent; the rooms were impeccable; breakfast offered a great variety, as did the garden grill. Overall a perfect stay! Thank you!
05 September 2014
Rated 5.0 out of 5.0 by Moby53 Friendly staff good place to stay
Friendly staff, comfortable room, bar in garden good place to relax, barbecue good choice of food well cooked, nice indoor swimming pool. Good place to stay.
02 September 2014
Rated 4.0 out of 5.0 Good Check In Service
During the check in Ms. Glubastan made it very easy for check in. She was very warm in her approach and helped me with my check in. Very presentable and courteous.
31 August 2014
Rated 5.0 out of 5.0 by SKI2 Outstanding
The staff were unbelievably professional and all spoke English which was not their first language.
It was a pleasure to stay at the hotel.
31 August 2014
Rated 3.0 out of 5.0 by Homburger Fast perfekt
Ein solches Sternehotel muß für den Teetrinker mehr bieten. Nur ein paar Teebeutel ist Pensionsniveau.
Auch die deutschen nicht kommerziellen TV Programme sind unterrepräsentiert, ARD sollte Pflicht sein.
Wlan im Zimmer ist dürftig, aber das Lan ist ausgezeichnet.
Die allgemeine Ausstattung des Hotels ist wirklich sehr gut.
18 August 2014
Rated 4.0 out of 5.0 by gafpilot Airconditioning
excellent hotel - great staff
However the aircon only cools down to 22 degrees...The Interconti in Dubai gets it down to 17 degrees although it is much hoter outside.
18 August 2014