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Email or IHG® Rewards Club # PIN
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Forgot PIN
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If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address
IHG® Rewards Club # Email Address

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IHG® Rewards Club

Earn Points and Reap the Rewards

IHG® Rewards Club is the hotel loyalty programme that gives you the freedom to do the things you love. Membership enables you to earn points every time you stay at any of our more than 4,700 IHG hotels worldwide.

You can redeem points for hotel nights, flights, brand name merchandise and much more.

And if you are a member of InterContinental Ambassador, you will automatically receive Elite status in IHG® Rewards Club.

Learn more about the IHG® Rewards Club programme.

Select to find phone numbers for the Ambassador Service Centre. Select to find an email address for the Ambassador Service Centre.
Tel: (US & Canada): 1 888 211 7996
Tel: (UK): 0871 942 9099 0871 calls cost 10p per minute + network extras
Tel: (Rest of World): +44 870 400 9099