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InterContinental Amman (Jordan)

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Hotel Reviews for InterContinental Amman (Jordan)
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 699 reviews
92%
Recommend This Property

Ratings Breakdown

699reviews

  • 5 Stars
    491
  • 4 Stars
    120
  • 3 Stars
    47
  • 2 Stars
    18
  • 1 Stars
    23

comfortable features

By

28 July 2016

club

Excellent surroundings. Hotel is clean and overall good to stay

Posted byHotelStaff
28 July 2016
Dear MHussein, Thank you so much for taking the time to share your comments with us and letting us know about your experience at our hotel. Your praise regarding your visit is a good motivator to know that our guests leave the hotel with a positive experience and look forward to coming back. Hope we have the opportunity to welcome you back once again at InterContinental Jordan. Respectfully, Bassam Abu Hassan Hotel Manager
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Great service and location

By

26 July 2016

club

This is an excellent hotel, a very welcoming place in Amman. I would be happy to stay here again.

Posted byHotelStaff
27 July 2016
Dear RS517, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
Posted byHotelStaff
27 July 2016
Dear RS517, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Excellent memories

By

26 July 2016

This is a one of a kind experience. Definitely stay here. The hotel is more than a building it is an entire staff of professionals waiting to serve you.

Posted byHotelStaff
26 July 2016
Dear BM109, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Sam G - Australia

By

26 July 2016

platinumelite

Honestly the staff at this hotel makes all the difference even among the other Intercontinental hotels , they do there job with such passion and love , makes you feel so welcomed when you arrive and so sad when you leave .

The location and facilities makes it very comfortable and enjoyable for both business and leisure.

The club rooms and the club lounge is worth staying in , if for nothing else but experiencing the true taste of being welcomed and looked after as if you were a guest in their own home , Ms Rawan a young lady which represents all what it is like to be a gratuitous hostess , and Mr Raffiiq the maître d'hôtel represents the arab generosity like no one else , and if you are lucky to get Mr Omar to check you in , you will be greeted with such a positive and welcoming energy which makes immediatly excited about arriving and assured that all your expectation will be met

One of the best Intercontinental hotel I ever stayed in

Posted byHotelStaff
28 July 2016
Dear Sam G Sam, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Another Enjoyable Stay

By

19 July 2016

platinumelite

Almost perfect place as usual. Very happy and will not stay anywhere else unless I have to.

Posted byHotelStaff
19 July 2016
Dear Fuad16, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Great choice in Amman

By

17 July 2016

club

Excellent, well located city centre hotel, among the best in Amman. Great pool area and breakfast. Request a Premium Room as lower categories are less appealing.

Posted byHotelStaff
19 July 2016
Dear savvy_dave, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Breakfast time

By

14 July 2016

club

Always remember the breakfast time at the hotel. Busy and charming.

Posted byHotelStaff
16 July 2016
Dear Badar, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Comfortable Rooms but not so great food

By

13 July 2016

club

Overall good property. Very comfortable stay. Everything about it was good except the food

Food variety is not that great and Indu restaurant wasnt as per my expectation

If you plan to stay for long duration be prepared to eat the same breakfast everyday as it does not change.

Posted byHotelStaff
15 July 2016
Dear yay1, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us Thank you for your candid review of our hotel. We are delighted to read your kind words. We take all reviews positive and negative very seriously, and your feedback will not go unnoticed but will help us improve to avoid future occurrence. Thank you for sharing your thoughts and we hope that you would consider us again on your next travel. Respectfully, Bassam Abu Hassan Hotel Manager
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Best Hotel In Amman

By

11 July 2016

I travel to Amman quite often on business and the Intercon Amman is the best hotel in the city in my opinion. The service and quality of staff reflect the hotel itself. First class!

Posted byHotelStaff
13 July 2016
Dear RileyJ01, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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comfrtable bed, but bad services

By

10 July 2016

My overall assessment to the hotel, it was below my expectation as a brand hotel, especially the rate was one of the highest rates in Amman, while the services and treatment was very low, they started room cleaning too early, sometimes at 8:00 am, no bath soap replacement, no newspaper, no special treatment to feel you are a welcomed guest. The services not exceed a three star or maximum four star hotel.

Posted byHotelStaff
13 July 2016
Dear Somer, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments here online. Please be aware that it is not the usual service InterContinental Jordan has been known for. Your comments will not go unnoticed but will be shared with the team. Thank you for sharing your thoughts and we hope that you would consider us again on your next travel. Respectfully, Bassam Abu Hassan Hotel Manager
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Excellent service

By

10 July 2016

club

I liked the facility of this hotel, but the best part of the hotel was the level of service provided by its staff. I see that they are very professionally trained. Well done.

Posted byHotelStaff
10 July 2016
Dear Hotel guest - June 2016, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
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excelente

By

08 July 2016

excelente el trato recibido que me hace sentir como en casa

Posted byHotelStaff
11 July 2016
Dear Anónimo, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
Read More
Read Less