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Amman (Jordan)

Rated 4.4 out of 5 by 236 reviewers.
Rated 4.0 out of 5.0 by miss nice place with kind people and good service i hope more focus in restaurant 06 May 2014
Rated 5.0 out of 5.0 by Great stay! I had two wonderful stays in both March & April 2014. The staff was great throughout the hotel. The breakfast staff were nothing but fabulous and courteous - and ever attentive! The gym/spa staff (especially Dina, Nazeem, & Luba) were fantastic! One of the best gym/spa facilities I've used on a trip. 05 May 2014
Rated 5.0 out of 5.0 by Nicest working visit My first visit to the hotel and surprised me a good reception from staff And dealing with a guest and a smile from everyone and meet your needs I liked the security team makes you feel very safe 05 May 2014
Rated 4.0 out of 5.0 by Renovation is needed and then it's Worth 7 starts " The overall stay is Wonderful. Staff are very friendly while check in that quite changing during Checkout". Hotel is accommodating quite Old furniture. Amenities within the room isn't up to the level compared what should be expected from Intercontinental. Food is Awesome !!! The Whole stay is very nice and I would encourage all to give it a try." 03 May 2014
Rated 5.0 out of 5.0 by Overall Service The Intercontinental Hotel in Amman si one of the best hotels I stay at in the region. The facilities are excellent and the staff are welcoming, courteous and eager to help. A most enjoyable and relaxing plan to stay! 02 May 2014
Rated 5.0 out of 5.0 by Attentive and professional service A genuine welcome at this long-established grande dame of Amman hotels, made even better by an unsolicited upgrade. Rooms clean and comfortable with luxurious bathrooms and thoughtful details. A standout inclusive breakfast in the Atrium--a bounty of multicultural options from grilled halloumi, flat bread and za'atar to espresso and fresh viennoiserie. Dining options include Indian, Lebanese and Mexican restaurants. Friendly staff; spa, indoor and outdoor pools; central location--an almost perfect package. One issue to note, however: for a hotel brand that prides itself on its green credentials, the proliferation of pointless printed cards around the rooms ("For Your Valuables" by the safe, for example) and huge bath towels sends out the wrong message. 30 April 2014
Rated 4.0 out of 5.0 by Great Staff I stayed in Amman and explored northern and central Jordan - Jerash, Ajloun, Madaba, Karak & Umm ar-Rasas - from there. Mahmoud at the concierge's desk was a great resource. He was helpful with suggested day trips and patient when responding to my many questions. Ziyad, a bartender at "Cinco de Mayo," was friendly, fun and made tasty drinks. I enjoyed my stay at IC Amman and it served as a great home base for me. 27 April 2014
Rated 5.0 out of 5.0 by club floor we upgraded to obtain use of the club floor lounge, which proved to be excellent value, especially between 6 & 8 p.m. when we were able to have alcoholic drinks and a light supper in addition your club floor manager was extremely efficient in supplying information and services we required 24 April 2014
Rated 5.0 out of 5.0 by Great experience As usual, a great experience from the best hotel in Amman and in Jordan. I am impressed by the fact that this establishment has kept its image and level of everything throughout all those years. Would not stay at any other hotel in Amman and i have tried all the 5 star ones there. 22 April 2014
Rated 5.0 out of 5.0 by Lovely location in great city Very nice experience, refurbished to high standard with good range of factions. Restaurants good, breakfast busy but plenty of everything you desire. Enjoyed our 3 nights there. 21 April 2014
Rated 4.0 out of 5.0 by Really nice experience +: staff, breakfast, room very spacious -: view from the room 10 April 2014
Rated 5.0 out of 5.0 by Istayed in amman Intercon the hotel beautiful with full facility staff good During my stay at intercon amman as aregular guest more than twice I found the staff very good the facilty also verygood it was nice days there 08 April 2014
Rated 5.0 out of 5.0 by Excellent, but it is a bit expensive The hotel is outstanding, but it is a bit expensive 07 April 2014
Rated 4.0 out of 5.0 by Very good hotel One of the best in Amman, if it is not the Best hotel 07 April 2014
Rated 5.0 out of 5.0 great service by the staff the staff were great and very professional. abdelrehman at the reception -lobby area was fantastic in terms of professionalism, comfort , prompt, and he knows how to make you comfortable . service with a smile. 07 April 2014
Rated 1.0 out of 5.0 by A GREAT place to stay in Amman We had a wonderful experience at the Intercontinental Hotel, Amman. It is a beautiful property with all the amenities you could imagine. The creativity in the flower arrangements in the lobby and restaurants were fabulous!! Being from Texas, we ate at the Mexican-style restaurant in the hotel and were amazed at how great a job the chef did with preparing our meal! The chips and salsa were delicious at the start as well as our main course and satisfied our 'craving' for Mexican food. The room was large, the bed extremely comfortable, and they even had pillow service if you wanted different pillows during your stay. We are so used to having ALL restaurants as non-smoking, that it has us 'spoiled' and wish that every place followed that policy! We will definitely recommend the Intercontinental in Amman to anyone heading there. From the moment we got there till the time we left we felt 'indulged' by a VERY competent staff. 31 March 2014
Rated 4.0 out of 5.0 by General Service Warm service from the Front Desk continues to appeal. One item however, stands out for action as the hotel sees fit. I had a glass of white Jordan wine with my dinner at Cinco de' Mayo. The wine was without quality, and the price was 10-JD. THAT, is not good value #and there are better JO white wines.#. Otherwise, a fine stay. // Reed Clark, Beirut 31 March 2014
Rated 5.0 out of 5.0 by Excellent Experience The strengths of this hotel are service and cleanliness. The staff here is knowledgeable, professional, polite and genuinely invested in ensuring that each guest has a comfortable stay. I have stayed here for both business and leisure travel. The rooms, hallways and public areas are clean and well appointed. In spite of the large size, this hotel feels like home. 24 March 2014
Rated 4.0 out of 5.0 by Consistent Experience Im a frequesnt tarveller for Buisness and I normally stay at the Intercon when visiting Jordan. I find the experience very consistent and thats what keeps me coming back. Good Job and keep it up! 23 March 2014
Rated 5.0 out of 5.0 by Excellent Experience It’s not my first time at InterContinental Amman, not the last indeed. From the check-in moment to the check-out, the service was outstanding; the entire team is so welcoming and helpful. I would highly recommend the hotel as the best in town for vacations or business trips. 16 March 2014
Rated 5.0 out of 5.0 by Outstanding Staff The staff throughout the hotel are noteworthy in their exceptional friendliness, eye contact and memory of things like who I had breakfast with the day before. I never found an exception to this. 08 March 2014
Rated 5.0 out of 5.0 by Excellent hotel The location of hotel is good and the reciption of guest is friendly and warm full , they give me doubl upgrade , the room was clean and I like it. Staying in hotel was great experience , I really recommend this hotel 08 March 2014
Rated 5.0 out of 5.0 by Good Place Best part of my stay was the gym! There were a fair amount of people while I was there, but there still wasn't a long wait for equipment. The gym staff was really great also, especially Dima who was very knowledgeable and very helpful. 07 March 2014
Rated 5.0 out of 5.0 by Great staff and service The staff here are wonderful. Friendly and helpful in a genuine manner. I interacted with front desk, business center, catering, kitchen, and maid service and all were great. The gym is a good size and staff there are helpful as well. 07 March 2014
Rated 5.0 out of 5.0 by very friendly staff As usual, very friendly staff, I was with my two extremly hyper kids and I was afraid we will not be welcomed there but we really found the opposite, from the breakfast staff starting from the omlette guy riad to the waitress who used to help us a lot calm the kids down in a very friendly way, room service employee ahmad who was very patient, to the lobby captin mr raof, above all mr anas who always check on us from the moment we arrived until we left, mrs wisam and the other girl in the business lounge, I really envy this hotel for the staff they have. I stay in this hotel since maybe 10 yeara when I am in amman and until now I never had a thought of going to another hotel God bless you all and congrats for being like this :) 02 March 2014
Rated 5.0 out of 5.0 by TV Type in the room Since more than 8 years and during my stay in most hotels and in various countries, I did not find any hotel using the old type of TV 24 February 2014
Rated 4.0 out of 5.0 by 1 thing ruined my great stay! I'm a very proud loyal IHG customer, being a frquent flyer across the world I always stay at IHG hotel group. My stay at intercontinental jordan started off good, thus during evening I starting to get sick (I'm sure it's because of the cold winter weather) so I went to reception and asked if they have any medicine or can get me some, they said "sorry sir, you have to walk out of the hotel like 5 minutes and you'll find a pharmacy?" I said to them again that I'm starting to get feverish and that I need ther help, but they instead that I go and it's only 5 minutes walking. Being really tired and sick I went walked in a windy freezing cold evening weather and came back which took me 15 minutes, and during night my situation got a Billion times worse! So the room service guy told me why didn't I ask the hotel to go get me medicine, I told him the story and he was really upset of the way the hotel staff treated me! The next day I got a doctor and stayed on medicine for 4 days until I STARTED to recover!!! I'm really disappointed with the staff not offering me to send a bellboy or anyone to get medicine for me or even to suggest from day 1 if I needed a doctor! I hope this incident doesn't occurred again 22 February 2014
Rated 5.0 out of 5.0 by Great Stay I will have to thank the entire staff from check in to check out for the hospitality. The only disapointment was the closed outdoor patio. A few area heaters and light blankets would have been sufficient to make it a comfortable outdoor night cap. All in all it was a great visit and looking forward to my next visit. 20 February 2014
Rated 5.0 out of 5.0 by Wonderful people We have spent four great days in your hotel. The most impressive thing was your staff. Many thanks especially to WISAM, EMAD and MOHAMED from the breakfast team ! 14 February 2014
Rated 5.0 out of 5.0 by Dr Every thing just perfect, feel it like my seconded home 13 February 2014
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Amman (Jordan)
  • Islamic College Street
  • Amman , 11180
  • Jordan
  • Front Desk +962-6-4641361

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, English

Pet Policy

Contact hotel for details
  • Local Time

    7:38 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Jordanian Dinar د.أ.‏ (JOD)

    Accessibility

    • 4 Room(s) with Accessibility Standards
    • Parking