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Amman (Jordan)

Rated 4.4 out of 5 by 261 reviewers.
Rated 5.0 out of 5.0 by Great welcoming from staff & good sleep quality Great welcoming from reception staff as well as sevicing team too. Quality room & quit suit i had got while my staying at Inter. hyginic food & good place to have food with, 30 November 2013
Rated 5.0 out of 5.0 great stuff the stay was great, comfortable and hospitality the stuff was helpful and friendly but i noticed the the guess parking not for free and the lounge food was little poor according to the standered of the hotel luxury lounge was as snack only 24 November 2013
Rated 4.0 out of 5.0 by Helpful but also hopeful Generous amounts of staff, but not always available to guests (they seem to huddle in groups of up to six to confer on…something). One or two who are overly attentive. What one wants is just presence, but not interference. As I've reported many times to the management, the choice of international newspapers, etc. on the Club Floor leaves much to be desired. As I told them, their counterpart in Dubai has British, French and American newspapers easily available. Very hard in Amman. But the biggest hiccup, where one can only say that they're hopeful, is the uneven and intrusive Wifi access provided. It can require several log-ons in a single day. And it can result in windows of hotel adverts (to get a new reservation, which is unnecessary, right? at this point) that disrupt use of a laptop or whatever. You're typing an e-mail or something, and up pops an IHG ad window. Not pleasant at all. 22 November 2013
Rated 5.0 out of 5.0 by First Class This was my first visit to Amman and the staff at the hotel was extremely accommodating and made the stay very enjoyable. I am looking forward to my next visit. 21 November 2013
Rated 5.0 out of 5.0 by thank you i just want to say really thank you Amman intercontinental staff i recommended every body who visit Amman to stay in this great and excellent hotel:) 20 November 2013
Rated 1.0 out of 5.0 by Overpriced and very disappointing that no breakfast or wifi was included in the high price. We travelled in Jordan for a week and this was the only place where a sumptuous breakfast and wifi was not included. It was the most expensive hotel we stayed in during three weeks of travel. We found the staff at reception fairly clueless. While dinner at the Mexican restaurant was good, the guacamole obviously came from a package and my blended margharita contained several whole ice cubes. The laundry fees (just for washing and drying - not ironing) - were exhorbitant. The continental breakfast that we did purchase included not very fresh croissants and pastries and lukewarm cappucino (also extra). Altough the room was very clean and very comfortable, and the location good, I definitely would not go there again, nor would I recommend it. It is not a good value. 16 November 2013
Rated 5.0 out of 5.0 by Wonderful Experience It was was wonderful experience, the staff is very helpful, the food is very delicious, the spa is clean and the front office is very helpful 13 November 2013
Rated 5.0 out of 5.0 by Comfortableand agreat service good place , very nice i like it ,, i am so happy been there .. specially the massage and sauna and jakozy ,friendly girl in-front desk to be take care of you ,,,,thanks a lot 13 November 2013
Rated 5.0 out of 5.0 by Outstanding and Pleasurable Stay Stayed at this hotel using my IHG Rewards Club points last month and it made a very memorable experience by the professional and attentive service we received from every member of staff. As expected from InterContinental hotels, everything was great, the room was spacious, comfortable and with excellent view of the city. Location is perfect, a mere 1 or 2 JOD to the city centre. Gym/Spa facilities are great with a very inviting indoor and outdoor pool. Breakfast at the Club Lounge and Atrium restaurant was excellent, with a variety of dishes to suit everyones' taste. Staff at the Atrium restaurant were very welcoming, friendly and accommodating without being too familiar. Consider paying for an upgrade to a Club room with Club Lounge access. Sadly, complimentary access to the Club Lounge is only for Royal Ambassadors. It is the most spacious lounge that we have come across the InterContinental chain. Very tastefully decorated with a wonderful view of Amman, especially in the evenings. Lots of sofa's, and arm chairs to lounge around. Staff in the lounge were excellent, hard working who made us feel welcome throughout our stay. Only criticism about the lounge is the selection of hot snacks on offer, which became very repetitive after the fourth night. The selection of snacks could have been very much improved upon. Finger sandwiches on offer during afternoon tea were always dried up and with most uninspiring fillings. Aside from these, everything was perfect. Great hotel and wonderful staff. 11 November 2013
Rated 4.0 out of 5.0 by very good from room to fitness, but a bit noisy (weddings, etc) + great fitness + great breakfast + nice room (but view not so great) + very good concierge + good restaurant + lively because of weddings etc - a bit noisy... because of weddings (music stops at 10 pm sharp, but after there are noises in the corridors until late... we were woken up at midnight then 2 am). 10 November 2013
Rated 4.0 out of 5.0 by Bad TV Tv channels keep hanging for more than 5 minutes randomly. Scrambled picture and no voice. 10 November 2013
Rated 5.0 out of 5.0 by First class hotel, excellent staff This is a truly great hotel. The staff were really good, they helped me in the few situations where I needed some special assistance and they helped make my short stay a memorable one. The room was spacious, clean, comfortable. The food in the arabic restaurant was good, and the breakfast buffet was excellent. I will be back soon, I hope. If this is Jordanian hospitalty then I want more of it. 06 November 2013
Rated 3.0 out of 5.0 by Investment Analyst The service and attitude of the reception staff when check in was very bad. 06 November 2013
Rated 4.0 out of 5.0 by Good hotel Very good hotel & very good staff Location is good.full of life 06 November 2013
Rated 5.0 out of 5.0 by Amman's beat I think that the hotel gave me everything I wanted it as a businesswoman and a visiting Amman. Services and staff are fantastic and the location in the heart of Amman. Something else beautiful spirit to the seventies Oschartha the beauty of a contemporary. Only you updated rooms in terms of television and audio devices are compatible with smart phones .. and most important Shi Avaash the multiple triple electricity per room. Thank you 02 November 2013
Rated 5.0 out of 5.0 by Over all every think very goof The bed really was comfortable and the room over all very good Breakfast verity is perfect 01 November 2013
Rated 4.0 out of 5.0 by Great staff I liked pretty much every aspect of the hotel.,We felt very welcome when we arrived. There was a high standard and the checkin was very professional and at the same time very positive,excellent staff - professional and friendly. 29 October 2013
Rated 5.0 out of 5.0 by Every saty is a special one! Its always nice to stay in Intercontinental Jordan, I always feel home specially with the great staff they have, its one of the hotels that I remember staff members names Like Anas from the front desk and Sarab from priority Check in desk thank you both for your kindness. 27 October 2013
Rated 5.0 out of 5.0 by Welcoming staff and nice atmosphere After 50 years intercontinental Amman still young with well trained staff attentive to all small details from arrival to departure 23 October 2013
Rated 4.0 out of 5.0 by Excellent Very comfortable, amazing lobby, incredible customer experience, great staff and perfect location and facilities !! Rooms could be revamped a bit to look newer, however they are still very good the way they are !! Good value for money, amazing experience. 23 October 2013
Rated 5.0 out of 5.0 by Most Convenient Hotel Having experienced several 5-star hotels in Amman and the rest of Jordan I must admit that this is the most pleasant, relaxing and uncomplicated place to stay for both private and business purposes. The rooms were excellent (deluxe and premium), food was high quality and tasty (restaurant and room service), personnel was very helpfull and friendly and the check-in and -out was smooth. The only issue I had with the bill was clearified and rectified within minutes. 20 October 2013
Rated 5.0 out of 5.0 by Great hotel Very comfortable rooms. Friendly staff. Overall a great stay. Very good breakfast! 13 October 2013
Rated 5.0 out of 5.0 by Excellent location ,staff and service We always stay at Inter.Amman,this time we attended a wedding at this great hotel.Our stay was very good,the wedding and food was very good.I recommend this hotel very much .My wife and I consider this as our home in Amman ,Jordan 12 October 2013
Rated 5.0 out of 5.0 Comfortable stay Staff we're very professional in dealing with me and my colleague 10 October 2013
Rated 5.0 out of 5.0 by it was a good stay the dead was amazing and the gym faculty was very good and the restaurant was good. they helped my wife with her gluten free bread. thank you 09 October 2013
Rated 5.0 out of 5.0 by Exceptional experience My husband and I have traveled to many parts of the world but I must admit our stay in Amman at the Intercontinental was one of my best experiences with hotels. The rooms are very roomy, beautifully furnished, and modern. The level of customer service is hard to find and the cleanliness of the hotel is refreshing. I must also comment on the security. With the state of issues in world today it is very reassuring to feel safe and well protected. Thank you to the staff and the security of the Intercontinental Amman. 05 October 2013
Rated 5.0 out of 5.0 by Love the staff rooms can get better... bad quality bathroom and bathroom soap etc 03 October 2013
Rated 5.0 out of 5.0 by Rest and enjoy My stay was more than a great ...I enjoyed with my wife in this hotel ..Privileged location ..Integrated services ..Complete comfort .. Jovial service crew and wonderful I would advise everyone to stay in this hotel. 01 October 2013
Rated 4.0 out of 5.0 by room keys does not work The hotel is very good with one exception which are the room keys. They just does not seem to work. Everyday I needed to go down again and ask them to activate the 2 keys I had even when I kept them away from my mobile phone. This is a very bad key system and should be changed. 01 October 2013
Rated 5.0 out of 5.0 by Great Service Clean room, friendly and helpful staff, great location - altogether a pleasant stay. Would recommend this hotel to other travellers. 30 September 2013
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Amman (Jordan)
  • Islamic College Street
  • Amman , 11180
  • Jordan
  • Front Desk +962-6-4641361

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, English

Pet Policy

Contact hotel for details
  • Local Time

    8:01 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Jordanian Dinar د.أ.‏ (JOD)

    Accessibility

    • 4 Room(s) with Accessibility Standards
    • Parking