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Amman (Jordan)

Rated 4.4 out of 5 by 229 reviewers.
Rated 5.0 out of 5.0 by Very good choice Great hotel, excellent restaurants, lovely terrace and pool. I like the lounge, very comfortable. Very reasonable rates given the standing and quality. I would definitely recommend this hotel. 28 September 2013
Rated 5.0 out of 5.0 by Highly Recommend If you are coming to Amman, Jordan; there is no other hotel to stay at. The staff at the InterCon are far superior than any other hotel within the area. 25 September 2013
Rated 5.0 out of 5.0 by Best in Class I consider this my home away from home because of the superb service and care I receive from all the staff. From the check-in with Omar, to Zane at the Concierge desk, to the bar staff under the leadership of Munir at Cinco de Mayo, everyone greets you with a genuine smile and a warm greeting. I can't say enough about the staff around the pool and at the gym. Basem is the consummate leader for the pool staff and makes sure every guest gets their place in the sun to enjoy the water. Dima is quite the trainer in the gym and provides excellent advice to casual patrons and hard core gym rats alike. I just can't say enough about the entire staff because every day is a pleasure to spend here. 25 September 2013
Rated 5.0 out of 5.0 by Intercontinental hotel visit It was an unforgettable experience , it was my first visit to Amman and the combination of the excellent service of the hotel and the beautiful city make this trip one of a kind 24 September 2013
Rated 5.0 out of 5.0 by Intercontinental Amman, Jordan Been staying there for 5 years and always like returning home. Warm, friendly staff, excellent food and good recreational facilities. Love the terrace, the wide variety of restaurants and the nightly music. Always a smile round every corner and staff courteous and very friendly. Ideal location in walking distance of the downtown area and surrounded by fine restaurants. Relax by the pool, workout in the gym or enjoy the massages and spa. Looking forward to returning next year. 23 September 2013
Rated 5.0 out of 5.0 by Experience I had one of the best experiences.All the staff from the entrance to room service to the restaurants the service was one of the best I experienced. 23 September 2013
Rated 4.0 out of 5.0 Comfortable and professional staff This is the 3rd time that I have been in Jordan and always I stayed in the same Intercontinental hotel. I am planning next time to bring my family with me as well as enjoying a stay in Intercontinental Petra. Please continue with the same quality of service Best Regards, Sami 17 September 2013
Rated 5.0 out of 5.0 by excellent hotel i stayed here for five nights and had a great stay . excellent breakfast . wisam was a very helpful and efficient waitress at the breakfast room . location was good . very efficient staff everywhere . reception and concierge were excellent . taxi service was very prompt . location was good . will stay here again . 08 September 2013
Rated 5.0 out of 5.0 by Amazing room and friendly people The hotel is family friendly and cost value is reasonable. The service is good and people there are helpful and wonderful. Security is tight so you feel safe. The rooms are comfortable and have nice decorations. The hotel location is excellent. I have already stayed there more than 3 times in 2 months. I advice families and honeymooners to go there to book the suites 07 September 2013
Rated 4.0 out of 5.0 by As a woman traveling alone Well situated and with a proud sense of history (interesting lobby displays of historic events at & visitors to the hotel, decorative objects, china of past eras). Very responsive and professional staff/service overall with initial gruffness and occasional lapses at front desk and concierge. Excellent dining options include Lebanese fare of the highest order. Air handling system for guest rooms needs improvement (cigarette smoke is filtered in) and is likely scheduled; and don't take "city view" rate and description literally or you'll be disappointed (e.g. view of pool). Otherwise comfortable and spacious. As a woman traveling alone I felt safe and unharried, both big plusses. 07 September 2013
Rated 5.0 out of 5.0 by Excellent experience Very well located, great room and excellent staff, specially the Food and Beverage Manager who helped me with a problem with the car I rented. Definitely I´ll choose the InterContinetnal Jordan again. 06 September 2013
Rated 5.0 out of 5.0 by Very nice hotel with non-convenience staff very comfortable hotel and very good services but part of the staff are not transparent and not accurate. 04 September 2013
Rated 2.0 out of 5.0 by Not so great experience Hotel location is not convenient. hotel entrance is anoying Old section is old and not worth it Deluxe wing is very nice Check in and check out is so slow Luggage delivery to the room took more than an hour and had to go to reception to get it to the room 03 September 2013
Rated 3.0 out of 5.0 by 2 night stay I was disappointed that i was not allowed early check in, even though i had requested it when making my booking. They offered me 50% off, then 75% off. Finally at the end they gave me eary check-in for free because my friend had booked his wedding there the next day, otherwise i would've paid for something that should have been free! The hotel was nice, the service was good. The prices of taxis and other services they offered was over priced. 03 September 2013
Rated 5.0 out of 5.0 by 5 STAR SERVICE thanx for Ms .Sewar and Ms. lina for all they did for me to make my stay memorable 01 September 2013
Rated 4.0 out of 5.0 Bar service & cost Service in the bar was poor at times taking 20mins for an order to be brought out, and when you have spent almost 1000Jdn in 3 nights it’s not great. my work colleagues and i stay regularly stay in the hotel and know all the staff well and are very friendly. the high costs of drinking and eating are forcing us to use facilities outside the hotel more often that offer better value for money. we have suggested happy hours and we do receive a company discount when we ask for it, this should be automatically. i will enjoy my next stay although only for 1 night this time 31 August 2013
Rated 5.0 out of 5.0 by Like being at home Amman Intercontinental is my home away from home. I have been staying at this hotel on and off for the past 8 years and have never considered staying at any hotel whenever I am in Amman. 29 August 2013
Rated 5.0 out of 5.0 by Great hotel, great service Staff and hotel where perfect, will definitely come back. 29 August 2013
Rated 5.0 out of 5.0 by Excellent service The mark of a good hotel is not necessarily "has there been a problem?", but how is it dealt with. I had a problem with my room hot water. An initial attempt was made to effect repair. As soon as this was not going to be repaired immediately they gave me another room. This hotel has consistently offered excellent service. The restaurants and their staff are superb. The bar staff give excellent service and remember individual customer's preferences. Well done. I wish all hotels were this good 27 August 2013
Rated 5.0 out of 5.0 by Brilliant Stayed on business over three weekends. First room was huge, palatial no less, however overlooked the pool which was a bit noist due to Ede celebrations and weddings but no problems. Second and third weekends in a smaller but ideal room, king size then twin, but as I was on my own and on business, no problem. I think this was in the older wing, but the standard of room was no different and very much quieter. My thanks to the corridor staff, Especially Bassam on the 2nd floor, he was excellant, Slight mix up on the third stay, called the laundry for emergency 'i have run out of clothes and need rapid turnround' as I arrived at 1300, after three calls it was collected at 1630, but it came back within 2 hours and I was waived the express fee. The facilites that I used were top notch, breakfast was such a huge selection and catered for all. The cafe was good, with a nice selection of snacks. I can recommend the the Chicken sandwich and the half pound beefburger. For eating in the evening the Mexican was great, well prepared and very tasty, spicy as you want it or not. The Asian food was a bit on the limited side but very good none the less. The Bourj al Hamman Lebanese restuarent was ..... words fail me. I have never eaten Lebanese food before and boy, have I missed out. The food was honestly incredible and the staff under Mr Kanani were fantastic. A brilliant selection and lots of help from the staff explaining what the menu consisted of and how it was cooked was fantastic to a Lebanese newbie. Of all of the many dishes I tried, only one was not to my taste. Internet is a bit patchy in some of the public areas, but good in the rooms. Mine was complimentary with the Reward scheme, but if not it would have been on the expensive side. Brillant three stays, especially after the basic facilites while I was at work during the week. 27 August 2013
Rated 5.0 out of 5.0 by Great staff and yes, very comfortable bed Excellent hotel, excellent end very friendly and helpful staff. I asked for a quiet room and got it. Bed linen is allergy friendly, restaurants very good indeed and overall just a very nice atmosphere. 26 August 2013
Rated 5.0 out of 5.0 by great service we had great welcome. we got lovely rooms that have comfortable beds. we got quikly service when we asked for. the staff was very kind to us. 23 August 2013
Rated 5.0 out of 5.0 by Outstanding service! Once again the Amman staff and facilities made my stay a memorable one. Highly recommend this hotel to anyone. 23 August 2013
Rated 5.0 out of 5.0 by home away from home Excellent service and excellent staff! Always looking to make my stay a pleasant one 22 August 2013
Rated 4.0 out of 5.0 by Jordan InterCon I think the hotel is a good hotel. The location is excellent and the rooms are priced above average, but still OK. The staff and service are excellent. The only issue I faced when I stayed there was the renovation work that was being done. They started working outside my window, with a drill, at 8AM.. Now I understand that the hotel needs to upgrade and improve, but there is no reason to rent out rooms that are directly in the path of the renovation work. All in all, a very good hotel and I would go there again. 19 August 2013
Rated 3.0 out of 5.0 by Overall Service The shower was leaking to the floor from between the glass and the wall. Washbasin was leaking to the floor from the pipe. Considerable noise from floor above and neighboring room. A charge of 18JD appeared in my final bill for minibar usage which I did not use. A charge of 1JD appeared in y final bill as ‘donation’ without taking my consent or even pointing out the issue to me by the receptionist. Bad management of at the breakfast area, the same manager who seated me at a table seated a couple at the same table while I was at the open buffet. 19 August 2013
Rated 5.0 out of 5.0 by Excellent Service It was excellent stay and the service was excellent - The lobby is always busy and live and the restaurants are of very good quality. 17 August 2013
Rated 5.0 out of 5.0 by it was a good stay I had a good stay there and a very special consideration feon the staff there. .my only point as a royal embassador it took me some rime to get into my room... Other than this ..it was perfect as usual. Special thanks to Rami and Anas the Duty managers.. 17 August 2013
Rated 5.0 out of 5.0 by Juno2 My family and I had a great time at the Inter Amman The staff were great. we were recognized as platinum priority club members. my kids loved the pool. we enjoyed the dinner at Burj Al-Hamam and the breakfast buffet. I recommend this hotel as a great getaway and for business 17 August 2013
Rated 4.0 out of 5.0 by wasnt as what I expect I booked on line and noticed that each day was in diffrent rate with same services, i ordered cake from the sweet store, they made a big issue of it, bill boy aren`t with the standard, Mr. Moneer was great helper Best Wishes 16 August 2013
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Amman (Jordan)
  • Islamic College Street
  • Amman , 11180
  • Jordan
  • Front Desk +962-6-4641361

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, English

Pet Policy

Contact hotel for details
  • Local Time

    5:05 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Jordanian Dinar د.أ.‏ (JOD)

    Accessibility

    • 4 Room(s) with Accessibility Standards
    • Parking