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Amman (Jordan)

Rated 4.4 out of 5 by 273 reviewers.
Rated 5.0 out of 5.0 by Welcoming staff and nice atmosphere After 50 years intercontinental Amman still young with well trained staff attentive to all small details from arrival to departure 23 October 2013
Rated 4.0 out of 5.0 by Excellent Very comfortable, amazing lobby, incredible customer experience, great staff and perfect location and facilities !! Rooms could be revamped a bit to look newer, however they are still very good the way they are !! Good value for money, amazing experience. 23 October 2013
Rated 5.0 out of 5.0 by Most Convenient Hotel Having experienced several 5-star hotels in Amman and the rest of Jordan I must admit that this is the most pleasant, relaxing and uncomplicated place to stay for both private and business purposes. The rooms were excellent (deluxe and premium), food was high quality and tasty (restaurant and room service), personnel was very helpfull and friendly and the check-in and -out was smooth. The only issue I had with the bill was clearified and rectified within minutes. 20 October 2013
Rated 5.0 out of 5.0 by Great hotel Very comfortable rooms. Friendly staff. Overall a great stay. Very good breakfast! 13 October 2013
Rated 5.0 out of 5.0 by Excellent location ,staff and service We always stay at Inter.Amman,this time we attended a wedding at this great hotel.Our stay was very good,the wedding and food was very good.I recommend this hotel very much .My wife and I consider this as our home in Amman ,Jordan 12 October 2013
Rated 5.0 out of 5.0 Comfortable stay Staff we're very professional in dealing with me and my colleague 10 October 2013
Rated 5.0 out of 5.0 by it was a good stay the dead was amazing and the gym faculty was very good and the restaurant was good. they helped my wife with her gluten free bread. thank you 09 October 2013
Rated 5.0 out of 5.0 by Exceptional experience My husband and I have traveled to many parts of the world but I must admit our stay in Amman at the Intercontinental was one of my best experiences with hotels. The rooms are very roomy, beautifully furnished, and modern. The level of customer service is hard to find and the cleanliness of the hotel is refreshing. I must also comment on the security. With the state of issues in world today it is very reassuring to feel safe and well protected. Thank you to the staff and the security of the Intercontinental Amman. 05 October 2013
Rated 5.0 out of 5.0 by Love the staff rooms can get better... bad quality bathroom and bathroom soap etc 03 October 2013
Rated 5.0 out of 5.0 by Rest and enjoy My stay was more than a great ...I enjoyed with my wife in this hotel ..Privileged location ..Integrated services ..Complete comfort .. Jovial service crew and wonderful I would advise everyone to stay in this hotel. 01 October 2013
Rated 4.0 out of 5.0 by room keys does not work The hotel is very good with one exception which are the room keys. They just does not seem to work. Everyday I needed to go down again and ask them to activate the 2 keys I had even when I kept them away from my mobile phone. This is a very bad key system and should be changed. 01 October 2013
Rated 5.0 out of 5.0 by Great Service Clean room, friendly and helpful staff, great location - altogether a pleasant stay. Would recommend this hotel to other travellers. 30 September 2013
Rated 4.0 out of 5.0 by not amazing good...buat u cant say (im in somewhere special ) u feel still in jordan :) *3 times i ask by e-mail for smoking room and king siz bed and when i arrive every time they answer me we dont have it now...just u can take 2 bed or wait to clean some room :( ohhhhh thax for help to fix ur fault 29 September 2013
Rated 4.0 out of 5.0 by An Okay stay The TV channels are not enough especially the sports ones. The most important leagues are on Al Jazeera sport which do not exist in the rooms. This will make u go out which is not convenient always and also is a loss of spending in door. parking fees for your guests is not a good idea. You cant have your ipad and iphone hooked with the internet at the same time !!! starnge 29 September 2013
Rated 5.0 out of 5.0 by Very good choice Great hotel, excellent restaurants, lovely terrace and pool. I like the lounge, very comfortable. Very reasonable rates given the standing and quality. I would definitely recommend this hotel. 28 September 2013
Rated 5.0 out of 5.0 by Highly Recommend If you are coming to Amman, Jordan; there is no other hotel to stay at. The staff at the InterCon are far superior than any other hotel within the area. 25 September 2013
Rated 5.0 out of 5.0 by Best in Class I consider this my home away from home because of the superb service and care I receive from all the staff. From the check-in with Omar, to Zane at the Concierge desk, to the bar staff under the leadership of Munir at Cinco de Mayo, everyone greets you with a genuine smile and a warm greeting. I can't say enough about the staff around the pool and at the gym. Basem is the consummate leader for the pool staff and makes sure every guest gets their place in the sun to enjoy the water. Dima is quite the trainer in the gym and provides excellent advice to casual patrons and hard core gym rats alike. I just can't say enough about the entire staff because every day is a pleasure to spend here. 25 September 2013
Rated 5.0 out of 5.0 by Intercontinental hotel visit It was an unforgettable experience , it was my first visit to Amman and the combination of the excellent service of the hotel and the beautiful city make this trip one of a kind 24 September 2013
Rated 5.0 out of 5.0 by Intercontinental Amman, Jordan Been staying there for 5 years and always like returning home. Warm, friendly staff, excellent food and good recreational facilities. Love the terrace, the wide variety of restaurants and the nightly music. Always a smile round every corner and staff courteous and very friendly. Ideal location in walking distance of the downtown area and surrounded by fine restaurants. Relax by the pool, workout in the gym or enjoy the massages and spa. Looking forward to returning next year. 23 September 2013
Rated 5.0 out of 5.0 by Experience I had one of the best experiences.All the staff from the entrance to room service to the restaurants the service was one of the best I experienced. 23 September 2013
Rated 4.0 out of 5.0 Comfortable and professional staff This is the 3rd time that I have been in Jordan and always I stayed in the same Intercontinental hotel. I am planning next time to bring my family with me as well as enjoying a stay in Intercontinental Petra. Please continue with the same quality of service Best Regards, Sami 17 September 2013
Rated 5.0 out of 5.0 by excellent hotel i stayed here for five nights and had a great stay . excellent breakfast . wisam was a very helpful and efficient waitress at the breakfast room . location was good . very efficient staff everywhere . reception and concierge were excellent . taxi service was very prompt . location was good . will stay here again . 08 September 2013
Rated 5.0 out of 5.0 by Amazing room and friendly people The hotel is family friendly and cost value is reasonable. The service is good and people there are helpful and wonderful. Security is tight so you feel safe. The rooms are comfortable and have nice decorations. The hotel location is excellent. I have already stayed there more than 3 times in 2 months. I advice families and honeymooners to go there to book the suites 07 September 2013
Rated 4.0 out of 5.0 by As a woman traveling alone Well situated and with a proud sense of history (interesting lobby displays of historic events at & visitors to the hotel, decorative objects, china of past eras). Very responsive and professional staff/service overall with initial gruffness and occasional lapses at front desk and concierge. Excellent dining options include Lebanese fare of the highest order. Air handling system for guest rooms needs improvement (cigarette smoke is filtered in) and is likely scheduled; and don't take "city view" rate and description literally or you'll be disappointed (e.g. view of pool). Otherwise comfortable and spacious. As a woman traveling alone I felt safe and unharried, both big plusses. 07 September 2013
Rated 5.0 out of 5.0 by Excellent experience Very well located, great room and excellent staff, specially the Food and Beverage Manager who helped me with a problem with the car I rented. Definitely I´ll choose the InterContinetnal Jordan again. 06 September 2013
Rated 5.0 out of 5.0 by Very nice hotel with non-convenience staff very comfortable hotel and very good services but part of the staff are not transparent and not accurate. 04 September 2013
Rated 2.0 out of 5.0 by Not so great experience Hotel location is not convenient. hotel entrance is anoying Old section is old and not worth it Deluxe wing is very nice Check in and check out is so slow Luggage delivery to the room took more than an hour and had to go to reception to get it to the room 03 September 2013
Rated 3.0 out of 5.0 by 2 night stay I was disappointed that i was not allowed early check in, even though i had requested it when making my booking. They offered me 50% off, then 75% off. Finally at the end they gave me eary check-in for free because my friend had booked his wedding there the next day, otherwise i would've paid for something that should have been free! The hotel was nice, the service was good. The prices of taxis and other services they offered was over priced. 03 September 2013
Rated 5.0 out of 5.0 by 5 STAR SERVICE thanx for Ms .Sewar and Ms. lina for all they did for me to make my stay memorable 01 September 2013
Rated 4.0 out of 5.0 Bar service & cost Service in the bar was poor at times taking 20mins for an order to be brought out, and when you have spent almost 1000Jdn in 3 nights it’s not great. my work colleagues and i stay regularly stay in the hotel and know all the staff well and are very friendly. the high costs of drinking and eating are forcing us to use facilities outside the hotel more often that offer better value for money. we have suggested happy hours and we do receive a company discount when we ask for it, this should be automatically. i will enjoy my next stay although only for 1 night this time 31 August 2013
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Amman (Jordan)
  • Islamic College Street
  • Amman , 11180
  • Jordan
  • Front Desk +962-6-4641361

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, English

Pet Policy

Contact hotel for details
  • Local Time

    9:39 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Jordanian Dinar د.أ.‏ (JOD)

    Accessibility

    • 4 Room(s) with Accessibility Standards
    • Parking