Rated 4.6 out of 5 by 145
Rated 3.0 out of 5.0 dirty and not ready room
We know that , your hotel was full occuipped when we check in but that doesnt justify the below problems , and we recommend to fix the below problems to preserve your hotel reputation :
1- the check in was late at 04:00 PM till the reception found available room and to be ready and clean as they said.
2- when we entered the room , we found the mini bar is empty .
3- there was long hair on bed and beside the bed.
4- there was juice on floor under the chair .
- we called the receiption to make complain and they said to us they will send the manager to take our complain , but they sent to us the supervisor of house keepers and he only reclean the room because there wasnt any empty room as they said , so we received our room at 05:00 PM.
As a result, i will recommend my company ( Zain jordan ) to not chose your hotel next time for any employee need to go to Aqaba.
23 August 2014
Rated 5.0 out of 5.0 by abed63 momorable experience
This is a funny and comfortable holiday we spent in aqab.
19 August 2014
Rated 4.0 out of 5.0 by 2014trip One of the better hotels in Aqaba.
- One of the better hotels in the area,
- Competitive price,
- Good swimming pool and beach,
- Water sports are not a s good as other places in the world,
- Venturing into town can be a little overwhelming especially when considering hygiene and the heat.
19 August 2014
Rated 5.0 out of 5.0 by Hazem responding to needs
This resort has a remarkable ability to respond to its guests needs/remarks from previous stay, and redress them all leading to an excellent overall stay. Only drawback is that screaming kids are allowed during evening cocktail hours at the club lounge. Other than that, I would rate it very highly in terms of quality when comparing it with other IC Resorts I stayed in worldwide
18 August 2014
Rated 5.0 out of 5.0 by BartL Another GREAT stay
As a frequent resident of the Intercontinental Aqaba resort, I find that the hotel just keeps getting better and better. Despite the high occupancy rate, I found the amenities offered by the hotel to be accessible without overcrowding. Great food, good personalized service and very comfortable rooms will keep me coming back.
18 August 2014
Rated 5.0 out of 5.0 by BartL Another GREAT Stay!
Although the hotel was fully booked due to an extremely busy summer holiday season, the staff of the hotel went out of their way to personalize my experience. I was greeted by the General Manager, as well as the Food and Beverage manager. When I inquired to the status of their steakhouse, it had not yet opened. I was extremely pleased to be offered a personalized meal that was catered by their fantastic head chef directly to my table for the guests. The pool and beach is large enough for all guests to enjoy and the hotel offered complimentary water on ice from the beach towel check out area. Truly superb experience, my compliments to the staff!
15 August 2014
Rated 5.0 out of 5.0 by mjjzo Attentive Staff
The staff are very friendly and attentive to our needs
14 August 2014
Rated 5.0 out of 5.0 by memo233 Outstanding experience
I had a wonderful experience in my stay in intercontinental hotel with excellent sea view room location, room cleaning, and sleep quality. I would like to thank the manager Wissam Shubat for his highly welcoming character.
12 August 2014