Rated 4.5 out of 5 by 88
Rated 5.0 out of 5.0 My residence in Aqaba
I think that the employees are very professional and pleasant. They make you feel like home. Delicious as Burj Al Hamam Restaurant and nice variety at Lounge.
27 February 2014
Rated 5.0 out of 5.0 by FarnhamFlyer Enthusiastic team made our stay memorable
We stayed at the Intercontinental Aqaba in February 2014 with two young children - definitely recommend it & will certainly return. We had a nice welcome from the Front Office Manager when we arrived and our family was accommodated very well in a comfortable room with a nice view over the pool area. It's an easy walk to town with lots of restaurants, car hire places, etc.
On the first night, we received a platter of Arabic sweets and fruit on the turndown service - nice surprise. However, the kids expected the same on the 2nd night, but no turndown service....Room service could have been a bit quicker, but didn't detract from our experience. The robes & Intercon flip flops were good (and the flip flops useful for the Dead Sea a bit later in our holiday!#
The pool & landscaped gardens are lovely - although the pool was only heated on the Friday when it was very busy - which was a bit disappointing on Thursday when it was too cold. The beach has good sunbeds in canopied 'tents', the sea was very clear and clean. A highlight was the excellent & enthusiastic 'Animation' team who entertained the kids with creative games and activities. The daily 'dance session' at the pool side was great fun, and the 'spoon diving', face painting, etc. There wasn't much for older kids #eg. table football, WII, etc.# in the Kids Club room - but the team made up for this with the fun activities they lead. I was also impressed that they went round and personally talked to parents & kids around the beach & pool, to encourage them to join in.
The 'Games room' signposted on the 2nd floor was actually closed #maybe due to low season#, and it would be good to have some entertainment/ table football/ snooker, etc. for guests. There was some entertainment - dancing, band, etc. but this was quite late #9.30pm onwards# & not convenient when you have young children.
On Thursday, the staff told us about an Air Show by the Jordanian Royal Air Force which was going to happen. It was amazing with 4 aircraft similar to the British 'Red Arrows' - what a fantastic show, really spectacular, and seemed to be put on especially for the Intercon - I understand it's a regular occurrence.
The coolbox provided with ice & water at the beach was a nice touch, especially when this was delivered with towels to you rather than having to collect these yourself. Also, the pieces of fruit on the Friday.
Free WIFI for IHG members in the room was useful.
But... I was stopped several times at the poolside by staff checking I was actually staying at the hotel...I imagine some people just walk in to use the facilities, but it would be good for staff to recognise guests a bit more as it felt a bit like 'policing'.
If I had to mention any other negatives, I would say breakfast buffet price was quite high JD26/ adult #especially for young children who don't eat much, even at 50% discount#. And it would have been good to have some watersports included free of charge, or more information on snorkelling in the area.
Overall - lovely hotel, great location, nice beach & pool, some lovely staff. Kids haven't stopped talking about it & can't wait to return. Thanks!
24 February 2014
Rated 5.0 out of 5.0 by AnttiHKI Good service, nice beach and pool
The breakfast buffet was great and well worth the price. It was not the busiest week of the year, so quite often, you could have the pool all to yourself. Wireless LAN covers the whole resort, even on the beach you would have a good reception.
24 February 2014
Rated 4.0 out of 5.0 by kumar A Comfortable stay
Hotel of such repute must check all the facilities are working properly and are in place. Timing of SPA, Swimming pools must be indicated at visible place.
23 February 2014
Rated 5.0 out of 5.0 by wiesdog Great Staff and Property
The property is beautiful and well maintained. Khalid did a great job of welcoming us and meeting all our needs.
22 February 2014
Rated 5.0 out of 5.0 by Jamajoca Our stay at IC Aqaba
Very good hotel. Nice location. Great sea view. Very comfortable rooms. Excellent service.
21 February 2014
Rated 5.0 out of 5.0 lots of dust in the room, not dusted properly
in general very good, but slight observations on the cleanliness of the room,
lots of dust under the tv...
15 February 2014
Rated 5.0 out of 5.0 by Xsonarman Executive floor
A most enjoyable stay. The staff on the executive floor were very polite and attending. Mary and jillianne were most helpful and polite. I would stay here again and recommend people to stay. Thank you for an enjoyable stay.
12 February 2014