Rated 4.6 out of 5 by 142
Rated 4.0 out of 5.0 by Smiity Great Location and Pool
Overall a very satisfactory stay. All positive except for two small adverse comments. Breakfast and evening buffet food was not to the standard one would expect of an Intercontinental. Rather mundane and of quality and content of a Holiday Inn or similar.
Staff can be too gushing. I was told "Thank you for staying in Intercontinental Aqaba" at least 5 times before I had finished my check in. It comes across as trained and insincere.
Overall though I would highly recommend the hotel.
05 April 2014
Rated 2.0 out of 5.0 by AngloBelg Ambassador Failure
No upgrade and no Club Lounge access despite booking a Club Room with Sea View and having Gold membership of Ambassador Club
04 April 2014
Rated 1.0 out of 5.0 Bad hotel
I spend two nights and this hotel with poor service from food side while the dinner was very poor as normal 3 start hotel, also no body give and importance for my Ambassador member and Platinum points same room that was booked we got due to hotel was full, while they can upgrade us to suite, the funny is while we have friday dinner the shawerma station was without any service for more than 1 hour and the resturant manager was away, they he came to help us, and i add some pic for the station with emty food , the last experiance with check in employee name Omar A with his funny words the check in process need 30 min and i can let you wait, i said to him sorry but this is the last time that i will return to this hotel to deal with such person. thanks
02 April 2014
Rated 5.0 out of 5.0 by KasiC Excellent service
Beautiful hotel, wonderful location and amazing service. Best food and staff!
29 March 2014
Rated 5.0 out of 5.0 by 1001Nights Wonderful stay, all too brief
A great hotel, with the top location on the shore of the Red Sea, a huge, unique and spectacular pool, a grand and spacious lobby, excellent food with a great covered outdoor dining patio, fine rooms, a friendly, attentive staff, etc.
25 March 2014
Rated 5.0 out of 5.0 by BigAl127 Second Stay Even Better than the First
My second visit to Aqaba and couldn't have asked for more. Really appreciate the manager and his staff's hospitality and attention.
24 March 2014
Rated 5.0 out of 5.0 by Spainair Amazing experience
Great service and staff will make your stay memorable. Loved the morning view of harbor. Great gym! So there was a small thing, I didn't even know I was supposed to get a gift basket but the friendly staff found out I did not receive one upon check in (my rm changed last minute) and immediately ensured me and my room were delivered the most freshest of fruit gift basket. Not a big deal. But it showed the hotel cared about individual touches. Thank you.
23 March 2014
Rated 5.0 out of 5.0 by BartL Friendly Staff, Comfortable and Pleasant Stay
I consistently use this hotel for business travel, and have stayed more than 50 times in this hotel. The hotel is impressive, and it begins the moment you walk through the lobby door as you are able to look through the lobby and see the Red Sea immediately in front of you. The resort grounds are spacious and very well maintained. The Club Lounge is generally quiet, with plenty of space. The food served there is simply superb. I really enjoy eating my breakfast in this very quiet location looking directly into the Rea Sea. The beds are very comfortable. The gym is newly upgraded with brand new equipment. But, what really sells this hotel is the staff. From the cleaning staff all the way to the management team, you will be greeted with warm and friendly smiles. If you will allow them, they will take the time to get to know you and then pamper you with your preferences. The team responds immediately to any issues, no matter how small. I very much look forward to each and every stay at my home away from home in Aqaba.
23 March 2014
Rated 5.0 out of 5.0 by Legality First-class stay
The Intercontinental Aqaba is an example of what a five star hotel should be. The lobby and guest areas are clean and welcoming. The check-in as an IHG member was efficient. The room was very good - very comfortable bed, nice mattress topper, duvet and pillows that made it very comfortable. Good bathroom with nice big walk-in shower. Good quality complimentary bathroom products. The breakfast had a good selection. The bar has a nice terrace that is lovely to sit outside on with comfortable furniture - a nice place to enjoy a beer.
19 March 2014
Rated 5.0 out of 5.0 by Johnsen Fantastic staff
Thanks !! A most enjoyable stay.
The staff were very polite and attending. All the nice and fredly Philipines staff make us file very comfortable. And the restaurant "Libanese Cousine" was very nice, and MONA were most helpful, polite and gave us very good service. I would stay here again and recommend people to stay. Thank you for an enjoyable stay.
Y.S. Johnsen / Chr Johnsen
17 March 2014
Rated 5.0 out of 5.0 by Nadoosh A Pleasant stay
We had a very nice stay at the hotel. The staff were very helpful and did their best to accomodate our needs. My kids loved the pools and the beach here, but the water could have been a bit warmer as the whether was a bit cold in the mornings and evening. Breakfast was lovely and had a wide range of options, dinner was good too. The only set back is that the AC in the room didn't work properly and so the room was too hot. It was very late at night when we became really uncomfortable with the temperature and I didn't want maintanance coming into my room in the middle of the night, so I didn't report the issue. Yet, all in all, we enjoyed our stay and would definitely do it again.
16 March 2014
Rated 5.0 out of 5.0 by MazenA Wonderfull Stay and experience at the Intercon
Thanks for everyone, it was a great stay with a great experience and definitely I recommend it to everyone, including myself :)
15 March 2014
Rated 5.0 out of 5.0 by Jordan25 A little bit of luxury on the Red Sea.
I would highly recommend the Intercontinental Aqaba resort to anybody visiting the area. The hotel is visually stunning with a large swimming pool and a private beach which is viewed from the moment of entry giving the hotel a wow factor! I found the staff very friendly and attentive, from the cleaners wishing me good morning to the director of rooms enquiring about how our stay had been. Travelling with a 2 year old we made use of the kids room facility and pool side entertainment from the animation team. My only negative would be is that the children's shallow pool was freezing cold. The hotel is ideally situated to stroll into town. Without doubt we would definitely stay again if visiting the area.
09 March 2014
Rated 5.0 out of 5.0 by Manar shaker Comfortable bed and i had a good time watching the sunshine and the sea
very nice weather and time with my family.
i loved to be in Intercontinental i had so much fun with Aerobic exercise and dancing near to swimming pool.
the club was nice with amazing belly dancer.
09 March 2014
Rated 5.0 out of 5.0 by RubenCG Friendly staff
The staff at the Aqaba Intercontinental is extremely friendly and helpful. They made us feel at home from the very beginning which, travelling with a six-year-old daughter, is very important.
04 March 2014
Rated 5.0 out of 5.0 by Mashaeleh I love this hotel
i've stayed with my family and it was nice experience, the staff went beyond the limits to make sure we were happy.. i'll stay there again for sure.
02 March 2014
Rated 5.0 out of 5.0 My residence in Aqaba
I think that the employees are very professional and pleasant. They make you feel like home. Delicious as Burj Al Hamam Restaurant and nice variety at Lounge.
27 February 2014
Rated 5.0 out of 5.0 by FarnhamFlyer Enthusiastic team made our stay memorable
We stayed at the Intercontinental Aqaba in February 2014 with two young children - definitely recommend it & will certainly return. We had a nice welcome from the Front Office Manager when we arrived and our family was accommodated very well in a comfortable room with a nice view over the pool area. It's an easy walk to town with lots of restaurants, car hire places, etc.
On the first night, we received a platter of Arabic sweets and fruit on the turndown service - nice surprise. However, the kids expected the same on the 2nd night, but no turndown service....Room service could have been a bit quicker, but didn't detract from our experience. The robes & Intercon flip flops were good (and the flip flops useful for the Dead Sea a bit later in our holiday!#
The pool & landscaped gardens are lovely - although the pool was only heated on the Friday when it was very busy - which was a bit disappointing on Thursday when it was too cold. The beach has good sunbeds in canopied 'tents', the sea was very clear and clean. A highlight was the excellent & enthusiastic 'Animation' team who entertained the kids with creative games and activities. The daily 'dance session' at the pool side was great fun, and the 'spoon diving', face painting, etc. There wasn't much for older kids #eg. table football, WII, etc.# in the Kids Club room - but the team made up for this with the fun activities they lead. I was also impressed that they went round and personally talked to parents & kids around the beach & pool, to encourage them to join in.
The 'Games room' signposted on the 2nd floor was actually closed #maybe due to low season#, and it would be good to have some entertainment/ table football/ snooker, etc. for guests. There was some entertainment - dancing, band, etc. but this was quite late #9.30pm onwards# & not convenient when you have young children.
On Thursday, the staff told us about an Air Show by the Jordanian Royal Air Force which was going to happen. It was amazing with 4 aircraft similar to the British 'Red Arrows' - what a fantastic show, really spectacular, and seemed to be put on especially for the Intercon - I understand it's a regular occurrence.
The coolbox provided with ice & water at the beach was a nice touch, especially when this was delivered with towels to you rather than having to collect these yourself. Also, the pieces of fruit on the Friday.
Free WIFI for IHG members in the room was useful.
But... I was stopped several times at the poolside by staff checking I was actually staying at the hotel...I imagine some people just walk in to use the facilities, but it would be good for staff to recognise guests a bit more as it felt a bit like 'policing'.
If I had to mention any other negatives, I would say breakfast buffet price was quite high JD26/ adult #especially for young children who don't eat much, even at 50% discount#. And it would have been good to have some watersports included free of charge, or more information on snorkelling in the area.
Overall - lovely hotel, great location, nice beach & pool, some lovely staff. Kids haven't stopped talking about it & can't wait to return. Thanks!
24 February 2014
Rated 5.0 out of 5.0 by AnttiHKI Good service, nice beach and pool
The breakfast buffet was great and well worth the price. It was not the busiest week of the year, so quite often, you could have the pool all to yourself. Wireless LAN covers the whole resort, even on the beach you would have a good reception.
24 February 2014
Rated 4.0 out of 5.0 by kumar A Comfortable stay
Hotel of such repute must check all the facilities are working properly and are in place. Timing of SPA, Swimming pools must be indicated at visible place.
23 February 2014
Rated 5.0 out of 5.0 by wiesdog Great Staff and Property
The property is beautiful and well maintained. Khalid did a great job of welcoming us and meeting all our needs.
22 February 2014
Rated 5.0 out of 5.0 by Jamajoca Our stay at IC Aqaba
Very good hotel. Nice location. Great sea view. Very comfortable rooms. Excellent service.
21 February 2014
Rated 5.0 out of 5.0 lots of dust in the room, not dusted properly
in general very good, but slight observations on the cleanliness of the room,
lots of dust under the tv...
15 February 2014
Rated 5.0 out of 5.0 by Xsonarman Executive floor
A most enjoyable stay. The staff on the executive floor were very polite and attending. Mary and jillianne were most helpful and polite. I would stay here again and recommend people to stay. Thank you for an enjoyable stay.
12 February 2014
Rated 4.0 out of 5.0 by hhatim Overall ok
Check out take longtime , waiting for checking the mini bar !
09 February 2014
Rated 5.0 out of 5.0 by AJQARQASH short but memorable stay
Thank you Iner cont Aqaba for the great recreation and joy that you provided us with during our shot great stay.
Will come back
05 February 2014
Rated 5.0 out of 5.0 by Temo The Best Hotel In Aqaba
When i first came into the hotel i felt so warm, great reception and it was full of light, the staff they were very friendly, they were smiling and caring, concierge did a great job, guest relation was great and he helped me a lot during my stay,
receptionist wooow they were the best I've ever seen,
operator you can hear his smile over the phone, ive never seen any positivety like the one i observed in intercontinental aqaba, if you feel down and you want to forget everything behind you just go there and leave everything behind you.
04 February 2014
Rated 5.0 out of 5.0 by amirwars Great place to Relax
The intercontinantal - aqaba is a great place to visit and have a nice vacation there.
The sleeping beds are so comfortable and the rooms are cleaned from time to time to ensure the visitors comfort.
what makes the hotel special, is the design of the pools and the great pleasure one's have on the beach.
30 January 2014
Rated 3.0 out of 5.0 by Ghazal Access to club lounge not allowed for kids
This hotel suppose to be resort and normally people visit Aqaba for leisure , I dont understand how the managment decided not to allow kids to acess the club lounge while it was available 2 years back even there were a lot of family game to play with kids such as ( Monoploy , Scramble , ..etc .) and DVD movies for kids , ..etc.
26 January 2014
Rated 5.0 out of 5.0 by Rohail Nice view and Beach
Excellent view of swimming and beach. nice clean beach. and if it is a full moon that going to be awesome at night. hotel, staff, breakfast all very good.
23 January 2014