Rated 4.5 out of 5 by 147
Rated 4.0 out of 5.0 by magaf30 Most of the things were excellent
Most of the things were excellent - the service, the rooms, the beach, pool and spa. The problem was that everything in the hotel is very expensive, and they don't let you bring any food or beverage from outside the hotel. Ther's a feeling you have to pay more all the time, for every little thing. And also, the room we got didn't look like the picture in the website, which was a bit disappointing.
28 September 2013
Rated 5.0 out of 5.0 by yooz300 excellent staff and service
i am glad to stay in this upscale hotel ,excellent staff and service
and the food is perfect
23 September 2013
Rated 4.0 out of 5.0 by sussa good experience
Good experience and very kind stuff..I will reccomend....
23 September 2013
Rated 5.0 out of 5.0 by Robbiexyz The best hotel on the tour
Of the 4 hotels we stayed at on the Saga tour of Jordan this hotel was by far the best. Staff and service were comendable. Hotel spotlessly clean.
My only bad comment was that music around thee pool was too noisy but then again you could move to the beach.
22 September 2013
Rated 4.0 out of 5.0 by Spottyman Usual high standard
It is always enjoyable to stay at the Intercontinental from the moment that you walk into the large air conditioned lobby. My only criticism of this stay was that the balcony was covered by bird droppings rendering it unusable. I didn't mention it to the staff as I was only there for two nights and I was usually busy getting to my dive trip and returning late in the day, but this is something that in my view should have been noticed by housekeeping and dealt with appropriately - especially given that it was like it before I arrived and wasn't noticed or cleaned during my stay of two nights.
On an extremely positive note, my car had a puncture whilst I was at the hotel. I couldn't undo the wheel bolts as they had seized up. I approached a member of the outdoor staff for WD40 or similar (which doesn't translate very well!) and he came and helped, in the end changing the wheel for me. That sort of service is what, for me, the Intercontinental brand is about - going above and beyond what is expected.
15 September 2013
Rated 4.0 out of 5.0 by BlackyGuitar No doubt about the service .
Great hotel , and staff , I love that hotel although I had break my foot there last time :(
I wanna give a special thanks to :
Krezzis the bar girl , u r really a hard worker thank u .
Ali , the security guy is such a gentle man.
Waleed the bilboy , I really like him , a hard worker too.
Thanks for ur services .
11 September 2013
Rated 4.0 out of 5.0 by Pol75 A good choice in Aqaba
It´s seem a little outdated at first, but it´s an excellent choice! The staff was very helpful.
10 September 2013
Rated 5.0 out of 5.0 by amerz amazing stay
very nice stay and the stuff was very helpful and we had everything needed
10 September 2013
Rated 5.0 out of 5.0 by Lulu78 Comfortable accommodation
Our experiment at the hotel was really great, friendly staff, delicious food, wonderful pool, even my child didn't want to leave the hotel, felt like home between my family.
Thank you intercontinental Aqaba
06 September 2013
Rated 5.0 out of 5.0 by Abdul85 Best Time Ever
This hotel is one of the best hotels in the world for relaxing, and you will have a great time with a lot of activity too. all what i am trying to say is this hotel is A PEACE OF MIND..
02 September 2013
Rated 5.0 out of 5.0 by AJQARQASH One of the best family places
We spent as the big family of mine and my in laws, we spent three nights that passed so quickly as we enjoyed every minute in the facilities of this resort. I do recommend it for all people who has big families of different age groups.
31 August 2013
Rated 1.0 out of 5.0 by alseatak bad service
i was completely disappointed during my stay. the whole atmosphere was uncomfortable for me and my wife. we had a late check in. next morning the room service had woke us up at 9 A.m and they enter the room while me and my wife were still in bed. no one of your managers have even tried to make a small compliment for us. i will never come back to your hotel again.
25 August 2013
Rated 4.0 out of 5.0 by Zezy Good Place for Families with Kids
We enjoyed our stay at Intercontinental Aqaba Hotel and Resort. The kids were very happy and they were engaged with many activities provided by the hotel.
The adults also enjoyed the Spa, Pools and the clean Sea Shore. We recommend this Resort for all families.
24 August 2013
Rated 5.0 out of 5.0 by Chazza Best hotel in town!
I was a Royal Ambassador staying on points and what a great experience it proved to be ;.decent rooms ; decent food ; friendly and courteous staff ; good pool and the best private beach in Aqaba . My young son and I had a great week .Thanks guys
24 August 2013
Rated 3.0 out of 5.0 by zayyat Great Property that needs a makeover
Great property, but lacks maintenance. Was not given the room type i i booked but was thrilled to start my vacation so i did not argue. Pool was excellent except that it did not seem so clean for the first two days of my stay. The rooms do require maintenance, and the mattresses a change! Funny thing was the amount of spelling mistakes which were humorous and were not expected from and international chain. overall it was an OK stay that would have been great if some extra attention was given to the property. Furthermore, the front desk personnel could not locate my reservation for over an hour and being a Rewards Club Member did not make any difference
18 August 2013
Rated 3.0 out of 5.0 by Ahmedaw Needd mor staf imprivment
Not good in cleaning and staff not response in needed time
16 August 2013
Rated 4.0 out of 5.0 by AimanY long weekend with family and friends
This location is usually one of my favourite destinations all over the world, I like the location, the property it self, the staff, the town, food and activities (water sports , dive etc...) and nearbye attractions.
During my last visit, the staff from ambassador guest relations and front desk (specially Bashir) were amazing, however, I didn't get the usual recognition for being platinum ambassador member.
I hope this was a 1 time issue due to the fact the place was very busy during that weeknd,I would still like to give it additional chance and will update on my next visit during end of Aug.
15 August 2013
Rated 5.0 out of 5.0 by VHP21 Excellent staff
The Intercontinental Hotel Aqaba Staff were wonderful!!
They helped me with everything I needed and answered all my question with an open heart. I want to thank Hala the guest relations agent and Omar and Yazan the receptionists who helped me with my reservation and gave me a wonderful room with an amazing view and thanks to all the Intercontinental Hotel Aqaba Staff you guys were beyond wonderful.
08 August 2013
Rated 5.0 out of 5.0 by Rajai Great stay with great services
Me and my family members enjoyed staying at Intercon resort Aqaba. the help desk, the guest services, the food, the security, and the pool bar were very nice and great hospitality.
i would like to go back again if there is special offers.
I wish all the staff a keep up the good work and good luck in the future.
06 August 2013
Rated 5.0 out of 5.0 by Hazem Amazing staff
From the moment I stepped out of Aqaba Airport, I was overwhelmed by the staff's pride in their establishment and their passion to serve, let it be from the driver/bellman Besheer who whisked me from the airport in the sleek Mercedes, to guest relations May who graciously checked me in while seated comfortably in the lobby, to housekeepers Ayman and Ashraf who showed unbelievable sense of belonging and pride in their establishment, to the unparalleled efficient and personal service rendered by the Martini Bar hostesses.. Really impressed and as they say first impressions are lasting impressions.. Can't wait to go back!
04 August 2013
Rated 4.0 out of 5.0 by JordanMichael23 Such a Lovely Place, Such a Lovely Face
My gosh, what can I possibly come up with to describe this experience?
I felt like Lawrence of Arabia (except that I was in Jordan and not named Lawrence) and was swept away by the grandeur and majesty of this hotel (granted, Lawrence never stayed in a fantastic hotel, but set that fact aside for now).
What does anyone want in an amazing locale aside from fantastic amenities (belly dancers in the room upon arrival greatly top a generic chocolate on the pillow) and a nearly-kilometer long beach (the best sand your toes could wiggle into)?
A morning stroll to the marketplace with a cup of coffee in hand. The sounds of the city waking up and getting started. Simply mystical! It almost felt unreal.
In fact, it was quite unreal.
01 August 2013
Rated 5.0 out of 5.0 by EbnNabeel1 Everything was excellent
I would like to thank the staff who help us. it was a great trip in a great hotel.
I would like to thank Mr. Nashat in reception for his kind and help.
Thank you very much for your kind hospitality
31 July 2013
Rated 4.0 out of 5.0 by Feras Great location
Great product.Clean rooms and nice bathrooms.
Excellent FD and Room Service staff.
Very poor service in the restaurant and the F&B staff working the pool area and the beach. Have to chase them down for menus and servers never come back to check or upsell . Restaurant staff really rude the first day , better the second day with a supervisor on the floor.
Could have been one of the best hotel stays if it was not for the F&B staff. Overall very good, will come back.
24 July 2013
Rated 5.0 out of 5.0 by EddieT The place to stay when in Aqaba, Jordan
I visited this property 6 years ago and was able to feel the big improvement in staff and service. This time the staff was very helpful and knowledgable from the minute I walked in. I was fully recognized for my status (RA). The customer service staff took the time to walk me through all the amenities personally , including the club lounge that has the breathtaking views of the red-sea. (Hotel has the best beach in the area).
The buffet breakfast and dinner were excellent with a good value.
What made this experience exceptional though was the great staff and their attention to details. I look forward to my next stay here soon.
22 July 2013
Rated 2.0 out of 5.0 by Disappointed1234 Rude Staff
Some staff members lack the tact and caliber expected of the Intercontinental staff.
We asked for services several times and most of the times we did not get what we asked for. We had to ask over and over again for the same things.
We stayed in the non-smoking section, but smoke was all over the corridors and in the elevators. Why do they have ash trays in the non smoking section? It seems that enforcement of the non smoking policy not a priority.
16 July 2013
Rated 5.0 out of 5.0 by Sadeq Amazing Hotel
Thanks For The Great Service Especially Mr. Hamza The Night Manager
15 July 2013
Rated 4.0 out of 5.0 by samir1953 comfortable room
two hours to get the rooms,
no coordinations between employees,
dinner at the main resturant is a night mare,, no replacment of bufeet items, barbeque food and staff are not supose to be at an intercon hotel chain,...
rooms and bed are clean and comfortable,
beach snack rest, is execellent food and staff.
swimming pool and beach staff are excellent.
12 July 2013
Rated 4.0 out of 5.0 by Rasharook Pillows, noisy AC
not comfortable pillows (very used!!)
very noisy AC
23 June 2013
Rated 4.0 out of 5.0 by Gill50 friendly staff
we stay here quite often on our escapes from saudi arabia
being a member of the ambassadors club does make a difference to us and if it didnt exist we might well start staying elsewhere, all the migrant staff around the hotel are excellent and friendly but the restaurant standards are not 5* as known in europe, they cant even poach or boil an egg correctly.
Despite this we will continue to return as long as the ambassadors programme continues due to the position of the hotel and the beach.
21 June 2013
Rated 5.0 out of 5.0 by Arnold07 another amazing experience
From start to finish a fabulous time was had by all> The staff are amazing, too many to name but all fabulous even the Manager> We have visited many times and are never disappointed, the club floor is a must for us and standards are so good its just like a second home for us and we would never think of staying any where else. Friends are now Intercontinental ciub floor converts they all love it as much as us, well done and of course we will be back very soon
21 June 2013