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Rated 4.5 out of 5 by 431 reviewers.
Rated 5.0 out of 5.0 Outstanding Customer Service Attended a small business conference at Stephen F. Austin Intercontinental! Hotel was beautiful, rooms very nicely appointed and quiet! Board Room for meeting was excellent, as well as the staff attending and food! Great Bar for afternoon and evening drinks. Bartenders Alex and Chris were outstanding, friendly and professional! Would go back to this Hotel every time I am in Austin!!! August 27, 2015
Rated 5.0 out of 5.0 by Excelelnt value Stayed weekend and all well very well; 1. Location; 2. Service; 3. Fitness Centre; 4. Cleanliness. Weekend rates were OK. August 27, 2015
Rated 5.0 out of 5.0 by Great Hotel with great service First time staying at this location, close to everything, easy access to major connections. Great staff and beautiful room. Do not expect shuttle service, there is none. The staff is able to get a cab any time for you. We will stay there again when visiting Austin. August 26, 2015
Rated 5.0 out of 5.0 by Quiet, great location, excellent service This hotel is located extremely convenient to all major locations in downtown Austin. The service at this hotel was wonderful, the front desk was very accommodating and did what they could for some of my requests, and their effort was evident. Thank you for making our stay memorable and having such a well maintained property. I would definitely stay here again! August 25, 2015
Rated 5.0 out of 5.0 by Great Experience! Everything about out stay was exceptional - the valet, check in, room quality - everything! The staff was very friendly and knowledgeable of not only the hotel, but surrounding areas. We will be back! August 24, 2015
Rated 5.0 out of 5.0 by Friendly and efficient staff I was there for a convention, the staff was always very friendly and helpful. It was easy to check in and out. I wish the restaurant stayed open later than 9pm though. A special shout out to my housekeeper, Luz, she did an excellent job and much better than expected. August 24, 2015
Rated 5.0 out of 5.0 by Great Stay Called a couple of days before and spoke with Issa who gave me a good upgrade to a One Bedroom Suite as a Platinum Ambassador. Even though Valet parking (no self park) was a whopping $38 per night, I received good service from valet. Took a bit of time to be attended to by valet the 3rd day, but no problem. Pool was very nice and warmed to where it was not freezing. The suite was a very good size as well and the Platinum Ambassador amenity was a nice touch. August 16, 2015
Rated 3.0 out of 5.0 by A little overpriced for the size of rooms I was looking forward to staying there because the pictures were cute. However it didn't have a boutique feel, it was a little more business/corporate feeling than I anticipated. The rooms were very small for the price, like New-York-City-small, which was a surprise and disappointment. The food was decent at the restaurant, we had both service from a nice server and a service from a completely disinterested server who we kept trying to not annoy by ordering things, but we tipped 20 percent anyway. It was okay but next time in Austin I would stay elsewhere even if it cost more money. August 14, 2015
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InterContinental Stephen F. Austin

  • 701 Congress Avenue
  • Austin , TX , 78701
  • United States
  • Front Desk +1-512-4578800

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, English, Spanish, French, Italian, Turkish

Pet Policy

No pets allowed in this downtown Austin Hotel.
  • Local Time

    9:27 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 7 Room(s) with Accessibility Standards
    • Special Needs