Rated 4.4 out of 5 by 172
Rated 5.0 out of 5.0 by Susan707 Stellar experience
After six weeks in Europe (12 different beds), I can unequivocally say that my night here was the most comfortable I experienced. The mattress and linens were top notch and extremely comfortable. The room itself was lovely, well maintained, well-light and thoughtfully decorated. There was everything I needed and not much in the way that I didn't, including room in the mini-bar fridge for my own items. The bathroom was sparkling clean with a huge granite seated vanity, several lit magnifying mirrors and two large mirrors. Toiletries were good quality and many nice touches were included, like a mini sewing kit, Q-tips, etc. The staff was gracious (got a free upgrade when she saw our large suitcases), helpful and warm. The bar and dining are looked great; I wish we had eaten there instead of the place on 6th that we got a mediocre taco! Everything about the stay was wonderful, including the location and ease of getting to and from the airport. We only stayed here because of a flight scheduling change, but I am very glad we did!
28 August 2014
Rated 5.0 out of 5.0 by Howard29 Exeeded our expectations.
Looked old in the pictures on-line, but it is very modern inside with several features that I have not seen in other high-end hotels, particularly the bedside lighting and a/c controls. The room was large and roomy, the chairs were actually comfortable (a rarity in many hotels), the water pressure in the shower was great and the shower massage actually worked as it should. The pillows were very comfortable and the a/c cooled quickly and quietly. The conceirge was super helpful and really knowledgeable, and the desk staff was also knowledgeable and very helpful. The only complaint I have about the room is that the bathroom lights ALL go on when you turn the switch on, giving about a zillion watts of bright CFL light. I wish there had been some way to turn on only some at a time, especially at night..
Oh, and we never had to wait for an elevator. There's three of them and they're smart and fast.
And the restaurant in the hotel was really excellent. If he hadn't felt compelled to visit places like Stubb's barbq and the recommended mexican restaurant, we could have eaten in the hotel every night.
27 August 2014
Rated 5.0 out of 5.0 by Winterlight Stephen F. in Austin
This is THE place to stay in downtown Austin, due to central location, excellence of the hotel staff and facilities, and the loveliness of this historic property.
27 August 2014
Rated 5.0 out of 5.0 by JGB123 NIce stay
We didn't need any staff assistance (and that is good). Our room was perfect and we had no problems.
27 August 2014
Rated 4.0 out of 5.0 by CocoT Nice Hotel!
Great location and beautiful accommodations. Would definitely stay again!
26 August 2014
Rated 5.0 out of 5.0 by AnthonyDG We will definitely be back!!!
Our company hosted a business event at the Stephen F. Austin (Intercontinental Hotel). We were provided with friendly, responsive and knowledgeable service from start to finish. Most of the time, you are greeted by name from the hotel staff, all the way from Valet to the front desk. Special attention goes to Viviana at the front desk as she was helpful and informative for all of our needs. She always greeted us with a warm smile and made us feel at home. Hotel rooms were very clean and comfortable. Very modern and up to date with our ever changing technology needs. Thanks to everyone at SFA, you hit it out of the park for our event!
22 August 2014
Rated 3.0 out of 5.0 by apbb construction noise at 6:15 on a Sunday
This was our 2nd time to stay at the Intercontinental. We live in Austin, but stayed after a wedding for a peaceful night. Everything was wonderful at check-in and everyone was helpful. The reason for the low rating after this stay was that at 6:15 the next morning (Sunday) we were woken up by loud banging. We weren't sure what it was at first, but when it continued we asked the front desk (as we were leaving to go home to get away from the noise). We were told it was the construction on the Roaring Fork. We were both very disappointed to have spent the money to stay overnight only to be woken up by construction in the hotel.
20 August 2014
Rated 5.0 out of 5.0 by henryjohn comfort and convience
nicely located, effect staff , clean room, well amended would do again when in the Austin area.
20 August 2014