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Stephen F. Austin

The Hotel finished a multimillion dollar renovation of all guestrooms, suites and public areas in March of 2013. Affectionately known as the ‘Stephen F,’ this Austin luxury hotel is ideally placed on Congress Avenue. The unique Art Deco façade is a famous Austin landmark and has been part of the city scene for more than 60 years. At the heart of the culture capital of Texas, this Austin luxury hotel is just blocks from art museums, the state capitol and right next door to Paramount Theatre.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.


  • Restaurant & Lounges

    Perry's Steakhouse and Grille is located downtown in the historic Norwood Tower, within easy walking distance of the Capital Complex and other down...
  • Amenities & Services

    Enjoy laps in the lower level indoor swimming pool or relax and unwind in our heated jacuzzi after a full workout in the fitness centre.

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Stephen F. Austin
  • 701 Congress Avenue
  • Austin , TX , 78701
  • United States
  • Front Desk +1-512-4578800

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, English, Spanish, French, Italian, Turkish

Pet Policy

No pets allowed in this downtown Austin Hotel.
  • Local Time

    2:28 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 7 Room(s) with Accessibility Standards
    • Special Needs
    Guest Reviews
    Rated 3.7 out of 5 by 253 reviewers.
    Rated 5.0 out of 5.0 by Outstanding Staff While a clean and polished appearance is important, it is the staff that makes a stay memorable. The service at the front desk and in the bar were outstanding. The cleaning person was efficient and responsive. The restaurant was the only place we could see making an improvement- and this was because they appeared very short-staffed. The servers were certainly not standing around, and very pleasant and helpful, but obviously overworked. The omlette chef even came to the table to talk about the food. We did have a room issue that was handled deftly and calmly by the front desk, and certainly left us with a feeling of caring confidence. September 10, 2014
    Rated 4.0 out of 5.0 by Great location! This hotel was exactly what I needed to be close to downtown and easy access to the freeway. I picked the right one! September 9, 2014
    Rated 5.0 out of 5.0 by Best access to Lady Bird Lake I always stay here when travelling to Austin for pleasure. I based my decision on the location, but I keep coming back because the facility and staff are great. September 8, 2014
    Rated 2.0 out of 5.0 by Loud The hotel is right by a major highway and it was very loud in my room, not allowing me to sleep or rest. September 8, 2014
    Rated 5.0 out of 5.0 by Wonderful Stay Great view/location/staffs! Highly recommended! We get on the 14th floor and lake view room. It's the walking distance to the bat watch. September 7, 2014
    Rated 3.0 out of 5.0 by poor condtion Nice people, bed beds, ac was never below 72, sheets are old, room was gloomy. Staff was friendly and helpful. September 7, 2014
    Rated 4.0 out of 5.0 by Great service and personal approach when I had a problem I had an issue with my car - my car battery was empty. This was unpleasant situation and needed a jump start on my battery. A receptionist - Rachel - took completely care of me and was there to help me with this issue. Although at the end, I needed to call a road assistance service, Rachel did much more than she needed to to help me and to support me to solve my problem. I did not expect such a personal approach based on my other experience with Holiday Inn Hotels and certainly I was very positively surprised. Thank you, very much, Rachel, for all your help on that day. I made it successfully and on time to the airport and subsequently home thanks to you. I very appreciate your help and proactive solutions that you came up with on that Labor Day Monday. September 5, 2014
    Rated 5.0 out of 5.0 by Vacation after a Vacation We had just flew in after staying a week in San Francisco at a VRBO. which was nice. We live in Houston but fly out and in of Austin for pet reasons and we get to visit with our daughter who lives there. It is a little exhausting but being able to get a room at Holiday Inn Town Lake last minute after flying in late on a Sunday night Labor Day Weekend, was a treat. The front desk was very nice and helpful and suggested we become reward members,which we did. They gave us a nice upgrade which was all they had available for the basic price. The room was clean, the beds which were also clean and well made were so comfortable, the air conditioner worked great. Being that all was working in our favor, we were even able to enjoy a few drinks down stairs at the nice bar/lounge before retiring to bed. To top all of this we had a nice view of the lake when we woke up. Like I said earlier the VRBO was nice in San Francisco but I regret not staying at the nice Holiday Inn there, next time I will think twice...Thank You So Much. September 5, 2014
    Rated 5.0 out of 5.0 by Great Front Desk Staff I was greeted very warmly and helped very efficiently upon check-in. Thank you! September 4, 2014
    Rated 4.0 out of 5.0 by Great Hotel Really comfy and cozy hotel. Everything was great. Staff, rooms, parking, closeness to shops/bars/restaurants. Overall experience was awesome. September 3, 2014
    Rated 3.0 out of 5.0 by Loud air conditioner, friendly staff. Front desk, restaurant, and bar staff were great. Bar ran out of certain beverages. A/C unit in room was loud and part of wall was loose from where it looked like a/c unit was worked on. Outstanding location but room needed some updating. Beware if staying when college football team is playing, prices go up significantly. September 2, 2014
    Rated 5.0 out of 5.0 by Ecellent breakfast Breakfast was great especially the made to order omelets. The beds were very comfortable and the employees were very pleasant. The hotels needs updating but everything was nice and clean and the views of the lake were beautiful. September 2, 2014
    Rated 3.0 out of 5.0 by my stay in Austin, TX The manager at the front desk was very nice and kept checking to see when my room would be ready. September 2, 2014
    Rated 5.0 out of 5.0 by Comfortable bed & great service Very nice location & beautiful lake view. Very clean & comfortable bed. Enjoyed the pool with a beautiful lake view. August 25, 2014
    Rated 3.0 out of 5.0 by Sevicio bueno, habitaciones aceptables Es urgente remodelar el hotel, sobretodo las areas comunes, pasillos, etc August 25, 2014
    Rated 4.0 out of 5.0 by location, location, location The Hotel although a little old is in good shape, the staff were friendly and always willing to assist. the location is the winner, 5 min walk from Rainey and free shuttles to downtown. August 22, 2014
    Rated 2.0 out of 5.0 by Isn't what it used to be... This facility has gone downhill. Quickly. Updates and renovations are needed here. BAD. August 18, 2014
    Rated 4.0 out of 5.0 by Bats & Champagne Rachael at the front desk was super nice and friendly. She made our check in during a busy group time easy. She needs a raise or an atta girl. Checked watching the congress bridge bats off our bucket list. The Hiking trail is just outside the hotel. Upon return, we found a wonderful surprise waiting in our room. Someone had gone out of their way to recognize our 28th anniversary even though we had only casually mentioned it! We didn't use the pool because there is no shade. Only there 1 night but will stay again if in that area. August 17, 2014
    Rated 2.0 out of 5.0 by Tired, old hotel If it wasn't for its proximity to the lake (if you like to run around the lake), then it just wouldn't be worth the stay. Two star property at best. Needs lots of investment and renovation. August 16, 2014
    Rated 2.0 out of 5.0 by Probably Not Again While the staff was friendly in the hotel, the room itself was not what Iwas expecting, nor was it what was advertised as the demotion I got. We were cramped and hot, even with the AC turned as cold as it would go. The restaurant, aside from having subpar food, was slow. We waited for someone to realize we'd been seated, and then cream and cugar were forgotten with our coffee, butter with our toast, etc. I've stayed at other Holiday Inns before, and likely will again, but not very likely at the Austin Town Lake location. August 15, 2014
    Rated 4.0 out of 5.0 by Great location, comfortable rooms, Old Building The hotel is in a great location and the rooms were comfortable. The lobby looks updated but the building is very old and I was not expecting that. All in all it was a very good stay. August 14, 2014
    Rated 1.0 out of 5.0 by well below a typical Holiday Inn bad location old furniture not so clean bathrooms Alo the location is not what Google maps shows so be aware of that August 11, 2014
    Rated 5.0 out of 5.0 Comfortable enviroment and great service. Very nice hotel with great people. Husband stayed here for years when on business trips. Now it is my turn. Everything he said about this hotel was correct. August 11, 2014
    Rated 4.0 out of 5.0 by Great place for the $ My daughter & I stayed here recently after taking brother to summer camp. It is walking distance to Congress street bat watching at dusk. The staff was friendly and helpful. The only reason I give 4 star is dining staff was thin, yet friendly, both times we ate at restaurant.The food was fine, though. We had a great time there& though I had to pay an upgrade fee, we had a great view of town lake. I graduated from UT many years ago, so I enjoyed looking out the window at the changes in the city. The bed was comfy and the ac worked well! It's not the Ritz, but it was clean and comfortable, and didn't have to pay Ritz prices for a very nice room with a view. August 10, 2014
    Rated 4.0 out of 5.0 by Due for an update? When I got here I realized I had stayed at this same property in the late 70s. The lobby and restaurant/bar areas looked fairly up to date, but on the inside -- meaning: once you step into the elevators and go to your room, it's a slightly different story. This is a "nice enough" place. It's clean and has all the things you'd expect, but for the price I would have expected better, more current accommodations. The fitness room was dusty in spots. It also needs a refresh. This is a prime location, Holiday Inn! Make it look like one! August 5, 2014
    Rated 5.0 out of 5.0 by pleasant stay on the lake loved fact of free, covered parking in downtown Austin! Also loved being right on the lake trail. Staff was very pleasant and attentive. Lovely setting in downtown Austin. August 4, 2014
    Rated 4.0 out of 5.0 by Nice place to stay in Over all is good. I would come back again if I have the chance August 2, 2014
    Rated 4.0 out of 5.0 by Overall Satisfied The hotel was clean, comfortable and the staff was friendly. I just recommend avoiding the gift shop. You cannot charge to the room, there is a minimum for credit purchases and items were very overpriced, even for a gift shop. August 1, 2014
    Rated 3.0 out of 5.0 by Good Stay for Short Visit The hotel is a bit outdated, but close to downtown and easy to get to. This is a quality hotel for a quick stay, but I would not recommend for a longer stay. July 31, 2014
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