Rated 4.5 out of 5 by 337
Rated 4.0 out of 5.0 by Fil101 Fruits and breakfast box
Upon checking-in, I noticed that the fruit plate served in my room consisted only of 4 pcs. of bananas. I called one-service to notify this because I stayed a week earlier and there were more fruits served in the fruit plate - bananas, apples, orange. Although I was given a reason that the fruits served are those in season, I could not believe that I would be welcomed with such modest serving of fruit! On a positive note, the hotel staff delivered another fruit plate which had apples and oranges. I was pleased to the prompt service addressing my concern
On another note, I requested that the breakfast box be delivered to my room by 5 am because I intend to check out early to catch my flight. The breakfast box was not delivered and I had to call to remind that it be brought in my room. I was very dissatisfied on this matter. Guest requests should be noted accordingly.
21 March 2013
Rated 5.0 out of 5.0 by Alex1 Location and facilities
The hotel situated in a very city center. The surrounding is clean and well developed and kept. The Skytrain station is just in front of the hotel entrance. It takes 40 min to get to the hotel by train from the airport. The rooms are spacious and very clean. The opened pool on the roof is great.
21 March 2013
Rated 5.0 out of 5.0 by Missy88 Just amazing
Everyone you meet in this lovely hotel wants to make you welcome. They are so lovely, well trained and genuinely eager to please. The rooms are spacious and so comfortable. The beds are just incredible, on closer inspection they have a marvelous extra pillow top over the protector that is just incredibly luxurious.
As an added bonus the hotel is located in the best part of town for shopping... Transport is right there too.
For me it is always the staff that make a hotel, this is no exception, but the hotel and rooms absolutely ooze class as do the staff.
18 March 2013
Rated 4.0 out of 5.0 by Biggelogow Great Location, Gym and Club Floor
It's been ages since I've been up in Bangkok. I have stayed at the Intercon previously and had fond memories. I was not disappointed. The Club Floor was good. The Gym state of the art. And the location just ideal. My other choice would have been Mandarin Oriental but I'm glad I picked Intercon. Would definitely return.
18 March 2013
Rated 2.0 out of 5.0 by nurseford25 poor room planning
We stayed at this hotel on two separate nights. On the first night we arrived at 4pm and were surprised to find that our room was not ready. The staff stated that check in was a 2pm however our room was still unavailable. The staff offered a room with two separate beds or a smoking room. Our reservation was for a king size bed, nonsmoking room. After asking to speak with the manager a room magically appeared that was ready and was what we had paid for.
The second night we stayed at this hotel, we arrived at check in time, however again the room was not ready. Our reservation was for the same type room as before. The staff offered to push two beds together in the room to make a kingsize bed! Again after telling the staff no that our reservation was for a king size nonsmoking room, a room magically appeared. The rooms were beautiful, and I would stay here again, however remember to not let the staff tell you they don't have what you reserved. They have what you reserved they just don't want to fill the rooms and try to put you in an inferior room. Just ask for a manager if the staff tries to pull this stunt.
18 March 2013
Rated 5.0 out of 5.0 by Alice82 Great Service and amazing breakfast
The service was very good especially if you are Priority Club Member.
I recommend this Hotel quality-service and cost above level.
16 March 2013
Rated 5.0 out of 5.0 by NRR53 Excellent location with superb service and comfort
We have stayed in Bangkok many times in the past and usually stayed at the Marriott resort & spa and / Hilton. The Intercontinental surpassed them both and we will stay here again.
We stayed in a Club Room so were immediately escorted to the 37th floor for priority check in and from then on service was 1st class. The service in the club lounge was the best we have encountered. Food & drinks superb. Staff extremely helpful.
The hotel location can't be beaten - very central and within 1 minute of shops and rail network. Pool was quite small but on 37th floor so excellent for sun.
Overall a fantastic experience
15 March 2013
Rated 5.0 out of 5.0 by kaisa Excellent city hotel
I've stayed here several times, always go there when in Bangkok and always love it. The staff is very attentive and friendly, the rooms are clean, functional and spacious. The fitness center is one of the best I've seen in any hotel and the breakfast is to die for. No complaints whatsoever, can't think of anything that could have been better.
12 March 2013
Rated 4.0 out of 5.0 by shunter09 Comfortable Bed
All staff very friendly and helpful and offered a good upgrade provided joined Ambassador Club
12 March 2013
Rated 5.0 out of 5.0 by Baks Bangkok Meeting
Attendance for meeting and accommodation at Intercontinental Bangkok 1.3.13 was excellent with supportive service and high quality appointments. This is down to the thoughtful multi-country electricity outlets at all power points making overseas adaptors unnecessary. Ideal location in central Bangkok with access to public transport, restaurants and shopping. No problems encountered.
12 March 2013
Rated 5.0 out of 5.0 by Intltraveler Couldn't be better
Upon arrival at the hotel I was made to feel comfortable and every need was taken care of. Wonderful staff, lovely facilities and the food was fantastic! Would highly recommend this property. The location is supurb also right next to the train and the best shopping in Bangkok.
09 March 2013
Rated 4.0 out of 5.0 by JPLAmsterdam Overpriced
The hotel is very nice. However compared with other 5 star hotels in Bangkok, the hotel is overpriced.
08 March 2013
Rated 5.0 out of 5.0 by Kirk1 Staff were great
At 2:00am in the morning I called to the Front Desk complaining about the week WiFi signal. I only expected them to maybe direct me to another signal or LAN line. Instead, they sent an IT expert to the room within 10 minutes who completely fixed the WiFI problem. At 2 in the morning!! Small item, but I was impressed with that kind of attentive service.
06 March 2013
Rated 5.0 out of 5.0 by yahuza i like it because is comfortable
anywhere i go i like to stay at intercontinental hotel brand,
thanks to I H G group,
06 March 2013
Rated 4.0 out of 5.0 Every thing is good
I have missed the microsoft mouse for my laptop.
All my stay is excellent.
i will back again next month.
05 March 2013
Rated 5.0 out of 5.0 by Yeoh Excellent place to stay.
I always enjoyed my stay at Intercontinental hotel Bangkok. Its location is superb, its rooms are spacious, well kept and clean. Staffs are very friendly and helpful, and the food quality is good. I also like the complimentary laundry/pressing service (for 2 pieces) per stay for the Ambassador member. Keep up the good works and I look forward to staying at your hotel every time I go to Bangkok.
04 March 2013
Rated 5.0 out of 5.0 by Rony1946 Mr
All staff of IC Bangkok we met are giving an excellent service and we always feel very welcome even by entering the lift at reception floor!!
You can be proud of the staff working at your hotel
The food are the various restaurant are excellent!!
04 March 2013
Rated 5.0 out of 5.0 by ChicagoDan Great Service in the Lobby Lounge
The servers in the Balcony Lounge are very friendly and helpful. I enjoy having a cigar in the humidor with a coffee or Singha.
03 March 2013
Rated 5.0 out of 5.0 by ilc637 highly recommened
I really enjoy my stay at InteConn Bangkok thailand. there were a few reasons:
+ Room is reasonal large and clean
+ Staffs only came with smiles.
+ Good location
28 February 2013
Rated 5.0 out of 5.0 by iThai Best Place in Bangkok
I am a world traveler and spend plenty of time in hotels. I always choose IHG brand and anywhere possible always an InterContinental. Out of all the InterContinental Hotels/Resorts that I have stayed at, InterContinental Bangkok is my favorite place. The staff and overall atmosphere is the best I have been to. The hotel itself is very clean, friendly and very comfortable for Leisure travelers (like myself) and or business travelers. Very well suitable and manageable for both styles. I have never had a problem here and anything I ever ask for help with or mention to any of the staff its always looked after immediately. The warmth of the Thai people and culture is the best. When you leave here you will want to come back and stay there every time without considering any other hotel in Bangkok. I have been staying here for 5 years now and love every minute. It truly is a 5 star world class hotel that earns and keeps the status. I can't say anything bad about it. My favorite and always will be my favorite place to stay.
28 February 2013
Rated 5.0 out of 5.0 by TravelDuo1 World Class Hotel
Husband and I stayed here for six days, celebrating our 37 wedding anniversary. As a Platinum Ambassador we were upgraded to a suite. Upon arrival we found fruit and champagne waiting for us. The tub had been filled and had rose pedals floating in it. Great room. Service throughout the hotel was fantastic. The lounge offer a good breakfast, afternoon tea and evening cocktails with nice nibbles, enough for a light meal. The location is perfect with the SkyTrain just out side the hotel which is the best way to get around Bangkok. We have traveled all over the world, staying mainly in ICH hotels and this is definitely one of the best we have ever stayed in.
24 February 2013
Rated 4.0 out of 5.0 by Simon400 Excellent and amicable service
We have been several times to this hotel and keep going back because of the excellent service of the staff who try going out of their way to satisfy the demands of the customers.
The quality of the bed and bedsheets make for an excellent sleep.
Overall, it is always a pleasant experience to return to this hotel, which is also conveniently located if you visit Bangkok for business or for shopping.
23 February 2013
Rated 5.0 out of 5.0 by Mafooey Very conveniently located
A lot of shopping, food and transport located within short distance
22 February 2013
Rated 5.0 out of 5.0 by gerarfg Chinese New Year
Used to stay at Intercontinental Bangkok during my business trips, I decided also to take my family there on our wy back from Samui to home.
Booked at the Club floor, in 2 connected rooms, they had the opportunity to experience the excellent service provided by the hotel and its staff.
Everything from the room, to the lounge were great but more importantly, the interaction with the dedicated staff at the 37th floor were great. They helped us in all arrangements needed and my family will never forget it.
Looking forward to go back soon .... for business.
21 February 2013
Rated 5.0 out of 5.0 by okcupid Great Hotel, Wonderful Experience
Definitely one of the best hotel experiences I've had, and I'm a tough critic. The staff was incredibly nice and did everything they could to make sure our stay was memorable and comfortable. My husband and I were visiting for our honeymoon, so the hotel sent us champagne and chocolates. They even somehow found out it was my birthday a few days later and sent flowers to my room!
The property was in great condition; has a convenient business center, a really nice gym and spa and an awesome outdoor pool overlooking the city.
Overall, I highly recommend the hotel!
21 February 2013
Rated 5.0 out of 5.0 by conversioncamel Just GREAT....
This in general is just a great hotel, convenient and excellent facilities and helpful staff. The hotel's gym is the best gym I have ever seen in a hotel and this is very important to me when travelling. I also used the spa and had a massage with Pornnee and it was truly amazing. Beautiful spa, gym and hotel and a lovely outside bar next to the hotel Grossi Wine bar. Thanks again to this great hotel for a short but memorable stay!
19 February 2013
Rated 5.0 out of 5.0 by Siraj Very pleasant stay
We stayed at the Bangkok Intercontinental for 2 night during February 2013, and this is one of the most pleasant stays we had in while. The hotel itself is very good, and the service was even better and to top it off, they have great staff to take care of you. During our stay, we did try two of the restaurants in the hotel, and both were excellent. One was the Thai style restaurant located at the entrance to the hotel and the other is an Indian restaurant in the basement.
We also enjoyed the breakfast buffet which had a nice spread of western and eastern food every morning.
19 February 2013
Rated 4.0 out of 5.0 by Bylma Great service especially from the Conceirge particularly Mr Ing
he housekeeping service needs to be improved - overall cleaniness iis only acceptable - stain in sofa
Missing towels or bathrobe almost everyday, missing teabags
18 February 2013
Rated 4.0 out of 5.0 by 1960KC OUR RECENT STAY (5TH - 11TH)
As always, it is an excellent choice. This time around we encountered 2 hiccups. We booked dinner at the Summer Palace on Chinese New Year's eve. However there was not enough experienced staff around to attend to our dining party of 4. Food by the time served, was lukewarm and the Peking Duck because of the lack of serving staff was definitely cold.
Second hiccup was with the conceirge. A mistake in the booking for brunch at the Sukhotai was resolved by offering us the brunch at the hotel instead.
Otherwise because of the location and staff attitude, a great place for either work or vacation.
17 February 2013
Rated 5.0 out of 5.0 by malaz50 Great Hotel
Excellent Hotel and facilities.Breakfast was great. Enjoyed our 4 days last week. Only complaint would be the Pizza in the Italian resturant. Basically tasteless. IC could do better!
Would recommend i highly
15 February 2013