Rated 4.5 out of 5 by 385
Rated 2.0 out of 5.0 by Yangbo About membership benefits and service of hotel
Frankly, I'm not satisfied with the stay of IC Bangkok:
1. I think that the hotel does not enforce policies for Platinum Royal Ambassador members.
2. I feel very indifferent attitude of the staff in the process of communication with the hotel.
3. The staff was expelled from the club when dining of my wife and me, it makes feel awkward my family and me.
I feel for the level of service IC questioned for this stay; I was total of 135 nights of IHG's hotel in the 2013 and including 11 InterContinental hotel.
I was very disappointment in the 2014 new year that occurred at the InterContinental Bangkok hotel.
02 January 2014
Rated 5.0 out of 5.0 by Decho the services are good
i stayed in Bangkok for four days. in these days, staffs in InC helped me in many ways.
i thank all of them.
29 December 2013
Rated 5.0 out of 5.0 by Alain5500 Comfortable for every thing
Every thing is excellent and I hope to vist hotel next time
29 December 2013
Rated 4.0 out of 5.0 by fantasyz Not bad, comfortable bed and good location
Good location, just in the city centre.
Easy for you goto siam paragon, central world, pantip plaza, MBK , a BTS station nearby, really good.
26 December 2013
Rated 5.0 out of 5.0 by vin326 great service and location!
My wife and I stayed here for 4 nights and we had a great experience at this hotel. Staff are friendly and our room provided a very comfortable home away from home. The hotel has many amenities including a rooftop pool which is very nice in the evening. The location of the hotel is also very convenient with shopping and the train close by. If I had to pick a downside I would say that I wished they would have had a jacuzzi, whether it was on the rooftop or not, that both me and my wife could have used together. They had gender separated jacuzzis in the locker room. Multiple restaurants as well as room service too if you don't want to venture out onto the just streets. Concierge was also extremely helpful. Definitely a great place to stay during your stay in Bangkok.
24 December 2013
Rated 5.0 out of 5.0 by KatrineE Beautiful hotel in the best area!
We want to thank intercontinental Bangkok for an awesome stay! The hotel was amazing and located a few steps from the best shopping malls in BKK. The staff was so friendly and helpful! Pool area was great! Breakfast was also amazing. We recommend this hotel, and will defently come back next time. Thank you for the best hotel experience in a long time!
23 December 2013
Rated 4.0 out of 5.0 by JOEPAL2013 Comfortable bed in a clean and big room
Much more expensive compared with other hotels in Bangkok offering same quality services
20 December 2013
Rated 5.0 out of 5.0 by JRMS To me, one of the three best IC hotels in the world
Perfect location; The best in town. Impeccable service without becoming uncomfortable. The showers in the room are my favourite. IItalian restaurant Grossi and the famous Fireplace Grill restaurant are great places to eat and offer good value for money. The Club lounge and its staff make you feel at home away from home. When travelling Asia I always make it my last stop, to refuel and relax. I never give 5 stars on every aspect, but they deserve it. Thank you IC Bangkok.
20 December 2013
Rated 5.0 out of 5.0 by hilik excellent hotel
the best place in bangkok. excllent hotel great location
19 December 2013
Rated 4.0 out of 5.0 by Theodor Wonderful hotel ...
... ideally located for my business trip. Just a pity that the staff meanwhile changes so quickly. Anyhow, some known faces where still there, and everyone was very helpful. Hospitality is great, food in "Grossi" wonderful with excellent wine menue.
15 December 2013
Rated 5.0 out of 5.0 by Peyman2300 Good location
Nice big rooms and bathrooms , central location , walking distance to the best shopping areas in Bangkok , walking distance to sky train , helpful staff , really wonderful breakfast - Club facilities , snack and beverages excellent quality . will definitely go back there when I am in Bangkok .
11 December 2013
Rated 5.0 out of 5.0 by Hamadqatar It is intercontinental it give you what you expect
I always prefer some chain of hotels and intercontinental one of them
Very good location and comfort hotels staff nice and helpful
And I think they have best gym in bangkok and very good trainers they have I love it
And when ever I come to visit bangkok that hotel will me my address there
06 December 2013
Rated 5.0 out of 5.0 by Nanometre Excell?ent!
I always stay this hotel whenever coming Bangkok. Everything are good!
This time, due to the demonstration, I coudn't get my favoriate restraunt in Siam Square unfortunately but I will get there next time.
05 December 2013
Rated 5.0 out of 5.0 by kk500 Outstanding stay
Our son, who lives in Bangkok recommended that we stay here. We realized that it is a hotel geared towards business travelers. However with the BTS stop so close to the hotel it was perfect for us as tourists. We were easily able to get around town, and it is very close to shopping! The rooms are huge, the bed is extremely comfortable, and the room is very clean. We felt welcomed every time we entered the hotel. We had unexpected change in plans our last night---and they were able to accommodate us. The front door staff easily got us a cab the next morning to the airport. Very efficient. We definitely will stay here again. Thank you for such a wonderful stay!
04 December 2013
Rated 5.0 out of 5.0 by BobB68 Excellent Stay at Intercontinental Bangkok
My wife and I recently spent 6 nights at the Intercontinental Bangkok and were thoroughly pleased with all aspects of the hotel. The location is perfectly located in the heart of the shopping business district. The hotel accommodations were superior. The room was large and very comfortable. The beds and pillows suited me and I slept well every night. The breakfast buffet was the best I've ever had. Every member of the hotel staff reached or exceeded my expectations. I highly recommend this hotel for your stay in Bangkok.
04 December 2013
Rated 5.0 out of 5.0 by MarcWGold Great room and facilities, exellent service
We stayed one night after 20 hours of travelling to recover.
Great decision! - Excellent room, friendly staff and excellent Service.
To find some Options to improve: wet towels on Arrival, free Internet on the room - should be state of the art, Restaurant recommendations for foreigners would be very helpful,
Above expectations, certainly one of the best 5 star Hotels in Bangkok.
01 December 2013
Rated 3.0 out of 5.0 by Torben Good - but I will not come back.
Intercontinental is a nice hotel. But compared to other 5 stars hotel it fails.
No special service in the lobby - and the worst part: The Club.
The Club has a dress code, but no one respects is, and it's nt enforced. Guests are coming in shorts, underwear, tank tops, slippers etc. This is not worthy for a 5 star hotel.
I you have a dress code you have got to have the courage and stamina to enforce it.
28 November 2013
Rated 5.0 out of 5.0 by TRRicher Fantastic once again
Most of the service staff remembered me from prior stays. Exceptional from the reception staff to the door staff. Potjanie in Expresso Restaurant is amazing. She is outstanding!
I will be back.
28 November 2013
Rated 5.0 out of 5.0 by IanPD Many thanks and congratulations
A thorughly enjoyable stay in every respect. Many thanks and congratulations to all management and staff. Keep up the excellent work. I hope to return very soon.
27 November 2013
Rated 5.0 out of 5.0 by HK123 Perfect blend of comfort and style
The Intercontinental at Ploenchit is located ideally in the heart of the shopping district in Bangkok which makes it very convenient to go to shoppers paradise such as Siam Paragon, MBK, etc. The hotel itself is perfect getaway from the rush outside. Great lobby, and well appointed rooms make this place one of my favourites in ASEAN. The staff is very friendly and truly believe in 'service comes first'.
The rooms are very well equipped with modern amenities. Whether you are a business traveller or just spending some holiday time, the room caters to both perfectly. Great views from all rooms is a bonus.
The hotel has excellent restaurants and also fantastic dining options nearby catering to every budget and gastronomic desire.
I would definitely recommend Intercon, Bangkok to all my friends
26 November 2013
Rated 2.0 out of 5.0 by thom3936 Bad check in
As an ambasidor member I receive one free weekend night per year. I tried to use it for this stay and the girls at check in would not let me use it. This started out as a bad experience and the rest of my three night stay was not much better. The overall staff was not as friendly as other of your hotels and seemed put out. I will not stay here again and will not recommend it to others. I will have to find another unit to use my free week end night.
24 November 2013
Rated 5.0 out of 5.0 by Vic24 Very comfortable indeed and great service with a smile
My wife and I were on holiday and had a very hectic schedule. A friend who had stayed at the hotel had suggested it. I am so glad we took his advice. We had a corner room on the 31st floor with an excellent view. The Club lounge had lovely staff and an excellent spread. We are both vegetarians........& even we could find a good variety here ! We absolutely recommend this hotel to persons who are looking for a high degree of comfort.
23 November 2013
Rated 4.0 out of 5.0 by Joakang Overall good experience
Will be better if free wifi is available in room since tv program selection is limited.
22 November 2013
Rated 4.0 out of 5.0 by WNG97 Great Location and Comfortable bed and Great Service
Everything is perfect except there have a little dirty on the blanket.
Quick response from the concierge and helpful front desk staff.
Location is perfect just next to BTS Station and opposite to Central World and next to Big C.
I would recommend this property to our friends.
21 November 2013
Rated 5.0 out of 5.0 by aurora26 Outstanding staff made the stay memorable
Everything was good, except for the soft pillows which did not allow me to sleep well the first 3 nights until I changed pillows. My partner also found the bed too soft for his comfort and could not sleep very well.
Would like to comment on staff Mr Ranong from restaurant/bar service who's always serving with a smile. Another older man in the rooftop bar also was very sincere, getting into conversation with my partner whenever he is up there drinking.
Front counter staff Ms.Chongphituck also arranged for a late check out for us due to our late flights. Well done on her great initiatives.
Not all the front counter staff were the smiling types but I will not find fault as some have a long day. But some could really do with a smile when guests approach them.
The swimming pool is too small to do laps, but ok for easy swimming. Gym is excellent, and my partner commented on how helpful and professional the guys were.
Location is excellent, and it was easy to reach the malls for meals or quick shopping. Dinner at Grossi's was one of the best Italian meals we had.
Overall, a great experience, and I would not hesitate to return to stay there again.
20 November 2013
Rated 5.0 out of 5.0 by OSUCowboyfan Best hotel gym in the world!
While this hotel delivers everything one could expect from an Intercontinental hotel, the fitness center is absolutely the best I've ever seen!
The fitness center is located on 36th floor offering every type of equipment imaginable and group exercise classes. It is accessible 24 hours/day.
19 November 2013
Rated 5.0 out of 5.0 Great overall experience
This hotel is located in a prime location and the service is EXCELLENT. I travel all over the world and will say this is one of the best experiences I've ever had!!
19 November 2013
Rated 4.0 out of 5.0 by Traeller88US Excellent Hotel, Great location and staff. Would recommend for Business or personal travel.
I have been stayed at the IC, Bangkok two times in under a month and would definitely stay here again.
For one they have excellent security at the gates which is reassuring. For me personally, the best experience is their location. I can conduct by business meetings in the commercial buildings around the area without going into the streets! Raining or not I am able to go around the area without setting a foot on the streets.
If you are seeking excellent food quality, then the hotel does not lend itself to great tasting food, but does provide value for money.
I would definitely recommend it for business travel!
18 November 2013
Rated 4.0 out of 5.0 by AndyA73 Enjoyable Stay
It was my first time staying at the Intercon Bangkok and must admit that I was very impressed with the quality of service at the hotel.
The location of the hotel is also very good as it is close to a couple of major shopping centers.
The room was spacious and very clean. It had all the necessary stuff required for a business trip. Only thing was the package I took did not have WIFI in the room .
Would like to say to the management and staff to keep up the good work
17 November 2013
Rated 4.0 out of 5.0 by GMC64 Great Location in Bangkok
Planned to stay three nights in November 2013, but due to airline hiccups, only stayed two. Check-in at 6 am went well since we reserved the room for a midnight check-in and followed up with multiple phone calls when our flight schedules were falling apart.
Reserved a King Deluxe room and asked if an upgrade to the Club level was possible, I'm a Platinum IHG member. I was given an upgrade to King Exec instead, which was the same room but the wifi is free. I guess being a platinum member for the last five years is not worthy of a free drink at night?
Everyone on the staff was outstanding. Room was clean and comfortable. Only comment was that once we got to the room, there was no electricity. We were told that it happens in Bangkok and it would return soon. It did after about 30 minutes.
Tried to have a drink at the rooftop, poolside bar after dinner one night, but was not able because it closed at 10 pm. They should stay open longer. It looked beautiful, but I could only see it from the glass doorways.
Finally went down to the lobby wine bar/cafe for our nightcap. Ordered a scotch there and got a dram that barely wetted the bottom of the glass...for the equivalent of about $16 US! Won't ever do that again.
Location is excellent for shopping and using the Skytrain. Chit Lom sky train station is very close (5 minutes). Taxi service is good thanks to the excellent bell staff who screen each taxi that drives up and ensures the drivers know where you need to go and that they are using the meters. Be sure to ask for a hotel card from one of the bell staff before venturing out, it has the name and address of the hotel in Thai so you can direct a taxi easily on return.
Overall good stay, staff was the key to our satisfaction there.
17 November 2013