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Beijing Financial Street

Rated 4.2 out of 5 by 161 reviewers.
Rated 3.0 out of 5.0 Underwehlming I stayed at this hotel for 2 nights on business. We arrived late and went down for lunch at about 8.30pm to the Chinese Restaurant. We felt rushed and the bill was given to us while we were still eating. The bar is poor and the service at the bar is too. On the second day we chose to eat elsewhere. This was my first time at an intercontinental and I was very disappointed to say it is IHG's Premium Brand. The whole experience was underwhelming. I also had a non-smoking room, which didn't smell like it was! There was other peoples hairs in the bath and all the furniture around the hotel (dark wood) is starting to look very dated, damaged and repaired very badly. 03 September 2014
Rated 1.0 out of 5.0 by Awful and insulting club level My stay at The Intercontinental Beijing was poor. The staff was so inept they allowed early check in, but never stated there was an additional charge for this expense. The only saving grace was that the night employee happened to be there that day and I was checking out. Thus I was able to call her over while arguing this point with another employee who insisted the extra charge had been disclosed to me. This employee confessed she did not, thus sparing me the extra fee. But without lucky timing, we would be fighting over this charge even now. The main culprit, however, is the Club Level. What exists at this hotel is a hypocritical policy in which the club states operating club hours, but in fact begin taking down the club meals 30 minutes prior to closing. The manager is such an obstinate liar that she actually argued this point while her staff was taking down the food around us. All she kept stating was that the club closes at a certain point, then tried to say they take down the food only 15 minutes before closing (which is also not proper policy). And although this policy is incorrect, I was able to show her the time which was in fact 30 minutes prior to the meal's closure. At this point rather than admit her lie, she insisted that she could get us whatever food we wished that had been taken away. She promised to have it cooked, although made no assurance to the ten other club guests who entered half an hour before closing and had no food to eat. The food that was brought to us was in fact cold and no doubt from the staff cafeteria or some litany of leftovers. The Chinese are very rule specific and love quoting rules, but this club manager violated and lied about her own rules. This club manager should be replaced and the entire club overhauled. It is awful to be hosted by a hotel which charges money for a club service and does not offer it. 02 September 2014
Rated 5.0 out of 5.0 by 按賓客的要求,個性劃服務,賓至如歸。 入住北京金融街洲際酒店,一進大堂,就會感到禮賓部的熱情地貼身服務!尤其是陸經理服務最佳!我們賓客都誇他是”北京通“! 01 September 2014
Rated 3.0 out of 5.0 by 白金大使服务一般般。 白金大使入住时根本没有好像其他酒店似的讲明究竟有哪些优惠,接待员工手忙脚乱糊里糊涂,总之让人感到无可奈何。 31 August 2014
Rated 5.0 out of 5.0 by 非常满意的一家酒店 已经是第三次入住金融街洲际酒店了,一切还是那么好,酒店所有的员工都非常的友善,对于我所遇到的问题愿意提供一切可能的帮助,每次入住都能享受到酒店所能提供的最高的礼遇。没有什么可以挑剔的地方,非常喜欢的一家酒店 29 August 2014
Rated 5.0 out of 5.0 by 完美的住宿 地理位置好,酒店人员服务热情周到,房间设施干净整洁,床和枕头很舒服,空调温度适宜。早餐丰富 堪称完美的住宿体验。 27 August 2014
Rated 3.0 out of 5.0 by 服务待改进 该酒店人员配置不足,员工缺乏培训,服务电话很久才会接听,且需多次催促才能处理相关服务要求。该酒店是本人入住过的五星级酒店中相对服务质量较差的一家。 25 August 2014
Rated 4.0 out of 5.0 by 位置一流,服务到位,硬件一般 公共区域装修稍显陈旧,大堂太小没有气派; 房间内装修尚可,卫生间清洁度较高; 服务态度较好,基本有求必应; 价格尚可。 23 August 2014
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Beijing Financial Street
  • 11 Financial Street,
  • Beijing , 100033
  • China, People's Republic Of
  • Front Desk +86-10-58525888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese, Chinese

Pet Policy

Pets are not allowed.
  • Local Time

    11:22 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 1 Room(s) with Accessibility Standards
    • Parking