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Beijing Financial Street

Rated 4.2 out of 5 by 173 reviewers.
Rated 4.0 out of 5.0 by 卫生间宽敞、服务一流 第一入住北京金融街洲际酒店,感觉特别好,优质的酒店在于服务优质的差别。从入住到退房,我都感觉到了优质和亲切的服务。 11 September 2014
Rated 5.0 out of 5.0 by 很好的入住体验 皇家大使待遇超好!除了没有升级到预想中的行政套,其他都是excellent! 尤其是帮我check out的小弟klaus,服务很细心很nice,提供的信息有帮助。 10 September 2014
Rated 3.0 out of 5.0 by English is the spoken languange My overall experience in Intercontinental Financial Street is good, with a bit frustration with the language barriers. I was in a meeting where everything need to be very quick and concise, and sometimes "little english" by the staff is not helpful. However, they really tried to understand and fulfill our needs, even with the form of small body language and a lot of patience. 07 September 2014
Rated 5.0 out of 5.0 by 难忘的金融街洲际 前台和礼宾太出色了,虽然正值APEC期间,酒店人太杂了,前台工作很有效率,依旧允许我们4点退房。礼宾很有礼貌,订车拿行李一直微笑着送我们离开。 04 September 2014
Rated 3.0 out of 5.0 Underwehlming I stayed at this hotel for 2 nights on business. We arrived late and went down for lunch at about 8.30pm to the Chinese Restaurant. We felt rushed and the bill was given to us while we were still eating. The bar is poor and the service at the bar is too. On the second day we chose to eat elsewhere. This was my first time at an intercontinental and I was very disappointed to say it is IHG's Premium Brand. The whole experience was underwhelming. I also had a non-smoking room, which didn't smell like it was! There was other peoples hairs in the bath and all the furniture around the hotel (dark wood) is starting to look very dated, damaged and repaired very badly. 03 September 2014
Rated 1.0 out of 5.0 by Awful and insulting club level My stay at The Intercontinental Beijing was poor. The staff was so inept they allowed early check in, but never stated there was an additional charge for this expense. The only saving grace was that the night employee happened to be there that day and I was checking out. Thus I was able to call her over while arguing this point with another employee who insisted the extra charge had been disclosed to me. This employee confessed she did not, thus sparing me the extra fee. But without lucky timing, we would be fighting over this charge even now. The main culprit, however, is the Club Level. What exists at this hotel is a hypocritical policy in which the club states operating club hours, but in fact begin taking down the club meals 30 minutes prior to closing. The manager is such an obstinate liar that she actually argued this point while her staff was taking down the food around us. All she kept stating was that the club closes at a certain point, then tried to say they take down the food only 15 minutes before closing (which is also not proper policy). And although this policy is incorrect, I was able to show her the time which was in fact 30 minutes prior to the meal's closure. At this point rather than admit her lie, she insisted that she could get us whatever food we wished that had been taken away. She promised to have it cooked, although made no assurance to the ten other club guests who entered half an hour before closing and had no food to eat. The food that was brought to us was in fact cold and no doubt from the staff cafeteria or some litany of leftovers. The Chinese are very rule specific and love quoting rules, but this club manager violated and lied about her own rules. This club manager should be replaced and the entire club overhauled. It is awful to be hosted by a hotel which charges money for a club service and does not offer it. 02 September 2014
Rated 5.0 out of 5.0 by 按賓客的要求,個性劃服務,賓至如歸。 入住北京金融街洲際酒店,一進大堂,就會感到禮賓部的熱情地貼身服務!尤其是陸經理服務最佳!我們賓客都誇他是”北京通“! 01 September 2014
Rated 3.0 out of 5.0 by 白金大使服务一般般。 白金大使入住时根本没有好像其他酒店似的讲明究竟有哪些优惠,接待员工手忙脚乱糊里糊涂,总之让人感到无可奈何。 31 August 2014
Rated 5.0 out of 5.0 by 非常满意的一家酒店 已经是第三次入住金融街洲际酒店了,一切还是那么好,酒店所有的员工都非常的友善,对于我所遇到的问题愿意提供一切可能的帮助,每次入住都能享受到酒店所能提供的最高的礼遇。没有什么可以挑剔的地方,非常喜欢的一家酒店 29 August 2014
Rated 5.0 out of 5.0 by 完美的住宿 地理位置好,酒店人员服务热情周到,房间设施干净整洁,床和枕头很舒服,空调温度适宜。早餐丰富 堪称完美的住宿体验。 27 August 2014
Rated 3.0 out of 5.0 by 服务待改进 该酒店人员配置不足,员工缺乏培训,服务电话很久才会接听,且需多次催促才能处理相关服务要求。该酒店是本人入住过的五星级酒店中相对服务质量较差的一家。 25 August 2014
Rated 4.0 out of 5.0 by 位置一流,服务到位,硬件一般 公共区域装修稍显陈旧,大堂太小没有气派; 房间内装修尚可,卫生间清洁度较高; 服务态度较好,基本有求必应; 价格尚可。 23 August 2014
Rated 1.0 out of 5.0 by 服务很差 服务很差,设施陈旧,有悦会联系人联系不上,急救药品没有,工作人员态度恶劣,行政酒廊餐食质量差,数量少 22 August 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流。 床很舒服,虽然看起来很普通,但是睡过感觉很好。所有工作人员都彬彬有礼。黑色的家具也都没有灰尘。酒店离地铁站也很近,出行很方便。 20 August 2014
Rated 5.0 out of 5.0 by 很满意的经历 预先已升级至行政房,设施整体虽然略显陈旧,但整体服务质量、品质没的说,房间很安静、床品舒适,休息质量很高。酒廊下午茶品种若能有所提升将会更好。 19 August 2014
Rated 5.0 out of 5.0 by 服务周到、细致,态度很好 服务周到、细致,态度很好。服务周到、细致,态度很好。服务周到、细致,态度很好。服务周到、细致,态度很好。服务周到、细致,态度很好。服务周到、细致,态度很好。服务周到、细致,态度很好。服务周到、细致,态度很好。服务周到、细致,态度很好。服务周到、细致,态度很好。服务周到、细致,态度很好。服务周到、细致,态度很好。 18 August 2014
Rated 5.0 out of 5.0 by 位置不错,安静!舒适! 除了CI速度的问题,其它都很满意,酒店餐厅也比较丰富,行政酒廊比较小,东西也不是很丰富,对大使基本就是一个等次升级! 13 August 2014
Rated 4.0 out of 5.0 by Beijing Financial District Excellent location in the heart of the International and local Banks as well as financing institutions. Staff very attentive to needs and helfpul with directions, good assistance when using a taxi. 11 August 2014
Rated 3.0 out of 5.0 睡眠舒服 总体服务质量不错,酒店的整体环境还是不错,但装修有点陈旧,游泳池还是不错的,早餐一般,品种较少,即时服务存在电话不接的现象! 08 August 2014
Rated 2.0 out of 5.0 by 设备差,服务不好 房间的电视只能静音,关不掉。明明在酒店经理写给会员的信中说好延迟至下午4点退房,从3点就开始打电话催退房。不仅如此,由于我预付了房费,在3点左右酒店在确认我还在房中时,即由前台办理了退房。 03 August 2014
Rated 5.0 out of 5.0 by Best of the best At this Beijing Intercontinental hotel, they treat guests like royalty. I have stayed in the hotel for the past 8 years and each stay has given me such a memorable experience; from the great services at the front desk, to polite club lounge hosts and helpful concierge staff. The hotel is also centrally situated in Beijing's financial district. Great location, great value for money. A must to visit if you are in Beijing. 01 August 2014
Rated 4.0 out of 5.0 by 中规中矩的洲际 常住这家洲际,位置好,办事方便。床一如既往的舒服。服务员很热心,早餐中规中矩。 但是不知为何这次入住的房间浴室洗澡的水很小。 31 July 2014
Rated 4.0 out of 5.0 舒適安靜,但性價比略高 住房乾淨舒適且安靜,床很好睡.不過櫃台接待人員熱情略欠缺,門口的接待員很勤快幫忙叫車等服務蠻到位,不過當初透過agoda訂房已升級至豪華行政房付清,不知為何結帳時仍要求升等費用,這點是最不滿意之處,但當下並未反應. 29 July 2014
Rated 3.0 out of 5.0 by Dissapointed First the good points: front desk staff and concierge were well trained, polite and helpful. The location of the hotel was very convenient for where I was going. The negative points: My room was not vacuumed for the entire 5 days I stayed there. From the discarded nail clippings and bits of food on the carpet, it appears that it has not been cleaned for quite some time. The pillows in the room stank of stale sweat. Something that I would not expect from an Intercontinental. Other negatives include the air conditioning system in the room. It could not cool the room down adequately. The temperature was around 25degs the first night I checked in. It took about 3 days before finally the temperature showed 22 degs. Other minor points - from the state of the hangers in the room, and some of the furniture, it looks like the hotel is due for some refurbishment/maintenance soon. 28 July 2014
Rated 5.0 out of 5.0 by 床铺舒服 床铺很舒服,体验很好,卫生、设备各方面都很满意,位置也很好,总体满意,满意,满意,满意。但是早上服务员来敲门吵醒我了 27 July 2014
Rated 4.0 out of 5.0 喜欢洲际 喜欢洲际一直以来给我的贵宾感觉,每次都有客房升级服务,还有行政酒囊的专属服务!这使我对洲际已经有了依赖,给大家推荐!!! 24 July 2014
Rated 5.0 out of 5.0 by 丰富的早餐,舒适的房间 符合世界各国住客食用的早餐,安全便捷,食物摆放的防尘处理很人性化!房间面积刚刚好,设施也都比较完备! 23 July 2014
Rated 3.0 out of 5.0 by 洗浴条件不行 莲蓬头杜塞。 浴帽收走没有更新。 电插座烧坏没替换。 吹风机不好用,不能在浴室里面用,因为浴室电插座是烧坏的,要到房间找插座。 22 July 2014
Rated 5.0 out of 5.0 by very good business hitel stayed 6 nights and was very satisfied. The A/C did not take the moisture out of the air, but this is typical for Beijing. Food was very good and breakfast buffet is pricey but very good. The best thing about this hotel is the service...very efficient and very accommodating. 21 July 2014
Rated 5.0 out of 5.0 by 服务很热情 酒店地理位置特别好 打车不是特方便,大堂不大 但房间很大 住的很舒适,楼后施工有点吵.整体还行.礼宾部的服务特别好 特别热情 20 July 2014
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Beijing Financial Street
  • 11 Financial Street,
  • Beijing , 100033
  • China, People's Republic Of
  • Front Desk +86-10-58525888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese, Chinese

Pet Policy

Pets are not allowed.
  • Local Time

    12:22 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 1 Room(s) with Accessibility Standards
    • Parking