Rated 4.2 out of 5 by 160
Rated 4.0 out of 5.0 by Rick321 Comfortable place but not satisfying food
The restaurant in the hotel is not very good. The food provided is not abundant nor delicious enough. Hope they can improve. The staff are pretty good and the service is in place.
24 January 2014
Rated 3.0 out of 5.0 Poor noise isolation
Quick check-in and check-out. A clean and spacious room. Extended check-out.
However, the room has very poor noise isolation. I was assigned to a room next to the elevator without asking for my agreement. You can hear what people is talking about in the corridor very clearly and this lasted to very late in the night. It is also an IHG's system problem for lacking options of setting the preference of room location.
11 January 2014
Rated 5.0 out of 5.0 by Lin0113 Pretty good experience
Happy to stay in Holiday Inn again. Nice breakfast and excellent comfortable room.
08 January 2014
Rated 4.0 out of 5.0 by jalpcn 酒店床品舒服
08 January 2014
Rated 4.0 out of 5.0 by superzyj002 Good
Bad location and transportation but the others are good.
30 December 2013
Rated 4.0 out of 5.0 物有所值，位置欠佳
29 December 2013
Rated 5.0 out of 5.0 Comfortable bed and great service.
good service，fast check in ,good sleep ,nice food,enjoy stay with ur hotel ,hope will come back again
29 December 2013
Rated 5.0 out of 5.0 很舒适的一次入住
因为去清华上课选择的holiday inn ，感觉很好，房间也很整洁，舒适，未来两年应该还会经常来住。
17 December 2013
Rated 5.0 out of 5.0 by Modan 行政楼层还需要加强
08 December 2013
Rated 5.0 out of 5.0 by Modan 高校区一间不错的酒店
06 December 2013
Rated 5.0 out of 5.0 Comfortable bed and great service
impressive customer care
feel at home
04 December 2013
Rated 4.0 out of 5.0 by ttsillybear Nice Hotel
1. The hotel is new and modern.
2. Room is beautiful and comfortable.
3. Staff is very helpful.
4. Platinum status is well recognized.
A small con:
Location was supposed to be convenient, but lots of constructions were going on in the neighborhood and the traffic was not so good.
03 December 2013
Rated 1.0 out of 5.0 by CK81 Probably the worst hotel and staff in China
I've spend a number of years and out of China and the Haidian Holiday is one of the worst facilities I have ever been to. The staff is worthless even when spoken to in fluent Mandarin. None of the issues with the room or the room equipment were ever remedied. Room service was a joke , and never did the correct order arrive nor did anything as simple as a burger arrive the same way any two times. I've stayed at so many low end 汉庭 or 民宿 that treated their customers better. Actually ended up having to find another hotel and leave early.
29 November 2013
Rated 5.0 out of 5.0 by JimT2876 Great out of the way hotel
This hotel was an excellent value! The staff went out of their way to help me with my very poor Chinese language skills. I enjoyed the Executive lounge experience immensely because the staff were super friendly! Even though the hotel is a little difficult to find the 15 minute walk to the metro is no big deal.
Bottom line...I will stay there for sure on my next trip to Beijing!!
21 November 2013
Rated 5.0 out of 5.0 by Shaun28 Nice room, lobby and food
The room was very spacious and extremely comfortable.
I enjoyed the meals at the restaurant especially the steak for dinner and the buffet breakfast.
Also the staff were very helpful and friendly which made my stay very enjoyable.
15 November 2013
Rated 5.0 out of 5.0 by liv7 服务态度超赞
30 October 2013
Rated 4.0 out of 5.0 by kzy19864186 总体来说还不错
26 October 2013
Rated 4.0 out of 5.0 by samgaga professional staff and quality food
The hotel is very good though the price is a little expensive.
23 October 2013
Rated 3.0 out of 5.0 by beipiao 2nd time checked-in, probably will not come back
+ overall speaking, the location is close to the Universities and Zhongguancun
+ schedule change is accepated
+ waitress in the breakfast was very friendly:)
- the check out process is too long, suggest to put the bill into the room before the morning.
- the trafic outside the hotel is really really bad in the morning, the location is not in walking distance to the subway station, suggest to have more shuttle bus.
- can not find a good corner for breakfast mtg.
15 October 2013
Rated 4.0 out of 5.0 by QQDR 还不错哦！
09 October 2013
Rated 4.0 out of 5.0 很有档次的酒店
02 October 2013
Rated 4.0 out of 5.0 by MrDentist Had a good time
I had a really good time at this hotel however free internet is must. Thanks
28 September 2013
Rated 1.0 out of 5.0 Great Stay
My stay was a great stay, especially the hotel Front Desk service.
10 September 2013
Rated 4.0 out of 5.0 by johno23 Location ? Both good and Bad
When checking in there was some confusion. As a Platinum member for many years the check in was not as smooth as usual. Use of the lounge was denied and I was told I needed to stay for 10 nights. After having spent more than 50 nights in IHG hotels in the last year and for several years of loyalty to the IHG program I got peeved and was about to leave and go to the Holiday Inn Temple of Heaven which I know and have used on many occasions.
Sadly I never asked her name but the Hotel Manager came and with a level of professionalism and direct intervention had everything sorted and under control within moments.
So onto the hotel itself. The decor is marvellous deserving of attention and the cleanliness was outstanding. Staff in the hotel serving areas were quick polite and very competent. Their attitude was also excellent. They make you feel welcome without intrusion. They have the speak when spoken to which I personally admire. I am a person often due to my work lost in thought and do not require the good morning how are you today routine.
The room was very comfortable and clean. Bathroom was exceptional. Shower unit had very good temperature control and water pressure.
The area itself is quite close to many areas of interest. I was staying on business so the proximity of the Beijing international Exhibit halls next to the olympic area and Birdsnest Stadium was a plus.
The reason for location both good and bad is simply the result f the present situation which will I believe improve. The main road directly outside the hotel is a mess with traffic jams in the mornings. There is however a major road running parallel which should be completed in the near future which i believe will solve this issue.
Hotel overall I believe to be an excellent choice for business travellers and the quality of the amenities and eating areas are very good. For the holiday traveller that relies upon local transport to access the sites etc I would reccommend that they give this Hotel some consideration. Its value for money goes above and beyond what one would expect to pay for a hotel of this quality in the centre of Beijing. This means taking taxis would easily fit into ones budget.
One cannot exit the hotel and find an abundance of life and entertainment directly on the corner as with the Crown Plaza U-Town but the quality of the hotel and its decoration is certainly of a similar standard.
03 September 2013
Rated 2.0 out of 5.0 by IHGFanAtShanghai2 服务质量下降很明显啊
21 August 2013
Rated 4.0 out of 5.0 by starshine666 很一般
在前台ci取了卡 电梯上不去 两张门卡都用不了电梯
对白金会员几乎没有待遇 没有欢迎水果 没有报纸
17 August 2013
Rated 4.0 out of 5.0 by RightSoFar 位置略偏，设施挺新
06 August 2013
Rated 5.0 out of 5.0 by andrea0000 第一次住这个品牌
26 July 2013
Rated 5.0 out of 5.0 by Maggie92 Clean, comfortable room and hotel.
I stayed at this hotel for a week while visiting my daughter, who was working at the university nearby. It was a very nice experience. The staff was helpful, the room was clean, the bed was comfortable and it was an overall great experience! Also, the breakfast was excellent, with both Chinese and American selections. It was a pretty easy 10 minute walk to the subway and the staff was helpful in getting us a cab when needed and communicating with the cab drivers to get us where we wanted to go. I would stay here again.
22 July 2013
Rated 2.0 out of 5.0 by Morris99 Bad customer experience
When I arrive in hotel, no room available to me, I have to wait for 1 hr, even I have to wait the receptionist for 20 mins. When I live in the room, the TV is broken.
11 June 2013