Rated 4.6 out of 5 by 201
Rated 5.0 out of 5.0 Unmatched Luxury & Customer service in Lebanon
The unrivaled best luxurious hotel in Lebanon, with staff that are ready to make everything right, in an instant.
The pool is fantastic, the rooms are super clean and super comfortable and luxurious.
A must to stay in this hotel, if you want to know what superb customer service and luxury is.
Oh and food and alcoholic beverages by the pool are delicious.
Phoenicia Hotel, a compelling reason to visit Beirut.
July 29, 2015
Rated 5.0 out of 5.0 by Jossnach Great experience
Front desk team very helpful , great breakfast , great overall service
July 29, 2015
Rated 5.0 out of 5.0 by SamerOz The Best
The Beirut Intercon is definately a jewel amungst jewels. Convenient location and exceptionally delightful staff made the stay all the more pleasurable. Whether it was the staff around the pool or Jessy at the front desk, or the kind Mariam in the lounge, my needs were catered for.
Thank you so much and see you again soon!
July 27, 2015
Rated 5.0 out of 5.0 by Mxjamm Professional staff
I wish to write to inform the hotel that my family and I arrived at the Phoenicia hotel on a Friday afternoon in 3 July 2015.Generally a busy time of the week, yet your customer service manager/ concierge manager Ibrahim was only delighted to help. He genuinely made us feel welcome and assisted in every possible way to make our stay comfortable and enjoyable.His professional and personal approach to hotel patrons stood out amongst his peers. We really enjoyed our stay and that was greatly attributed to the Ibrahims personal service.
We want to extend our thanks to the hotel and Ibrahim.
July 26, 2015
Rated 5.0 out of 5.0 by Ray.. sejour superbe
tres important qu'il ya des offre de prix sur les chambres pour que les gens puissent acceder a des hotels comme phoenicia
July 25, 2015
Rated 5.0 out of 5.0 by Asmodee Très bon séjour
Hôtel très agréable bien situé en front de mer, personnel efficace et discret.
Manque de prises électriques au niveau des tables de nuit afin de recharger son téléphone/tablette pendant la nuit.
A recommander sans hésiter.
July 17, 2015
Rated 5.0 out of 5.0 by Mike-S A 7-star Hotel in Beirut
I have been to many hotels in London, New York, Tokyo, San Francisco, Frankfurt and Paris, but nothing compares to my experience at the Intercontinental Phoenicia Beirut.
Rooms are immaculate, staff are very friendly and knowledgeable, and the food is out of this world. I also enjoyed the pool and the view of the Zeitouna Bay. This place is the best hotel I stayed at.
July 15, 2015
Rated 5.0 out of 5.0 by iac101 Grand Hotel
The hotel is very beautiful, but the overall ambiance was of a hotel which had seen better days. The look and feel is of a hotel which is past its prime. Upholtstery needs to be updated in lobby along with decor.
Ths staff was amazing and helpful. Room was ok.
The in-room menu suggested that Non-alcoholic section had Pina colada, which I ordered, however, when it came it was not non-alcoholic. management apologized for their mistake, but I had taken two sips before i realized it was not non-alcoholic.
The spa is beautiful, but infortunately fully booked, was not able to get any booking during my stay.
Iftar Buffet in Mosaic had one of the best spreads i have seen.
July 14, 2015