Rated 4.3 out of 5 by 29
Rated 5.0 out of 5.0 by aymanhegazy AMAZING ANNIVERSARY
Staff is great and clever, speed in ending the proceedings, cleaning team is better than last time, thank you to those who sent a cake to celebrate the anniversary of my marriage, choices wonderful breakfast, must be separated pork in a separate part, the staff restaurant breakfast I hope that they are friendly more and not talk about visitors from behind his back, and to be Guest attention instead of talking with each other.
Thanks for the wonderful experience.
25 November 2013
Rated 5.0 out of 5.0 by Hazem Is it the experience built over the past 50 years?
Amazed.. Everything to the minor detail prepared in advance of my check-in.. The personalized letter, the sea-view room, the full Royal Ambassador privileges, the gift, the fruits, the flowers.. All were there to greet me in addition to the personalized check-in procedure and being escorted to the room..
29 October 2013
Rated 3.0 out of 5.0 by AGAA Very Good Location and Generally Good Size Front Rooms
This is my 3rd visit to this hotel. This last one was not as memorable as earlier visits. Service level is less, and food quality is less too. The City view rooms have a very bad view due to the ruined buildings at the back. Shower in the room was not working properly and was only fixed after a second request the day after..
22 October 2013
Rated 5.0 out of 5.0 by Kammoleh2013 Elite Services
This is the second time that I stay at the Phoenicial Hotel and I can wholeheartedly say that it is one of the best hotels in the Hamra area of Lebanon. The rooms are luxurious, clean and comfortable. Room amenities satisfy needs of guests.Staff are helpful and always smiling. Services everywhere are elite. I do recommend this hotel and I would definitely stay at it once again in the future.
01 October 2013
Rated 5.0 out of 5.0 by Garbis Best hotel in Beirut
Safe, comfortable bed, excellent service, friendly and efficient staff.
29 September 2013
Rated 5.0 out of 5.0 by Naderkari Great Hotel
Overall stay was great and fantastic. I stayed for 2 nights. As a platinum ambassador I greeted as an Ambassador and thank me for my loyalty upon check In. I got my upgraded as well. Professional people at the reception and special thanks for the front office manager Mr. Karim for looking after me during my stay , he is very professional and helpful that's why he had a professional people and team . I didn't use too much from the room service, but i took my breakfast which was good and very hospitable people there. Also I would like to thank Ms.Sarah at the business center, she is a great asset to the hotel and very helpful . lastly I would like to highlight the fees of the valet parking which is a bit high as almost i paid 20 $ for the 24 hrs which needs to look into the charges in future. I would recommend Phoenica beirut and I will come back to stay again in this lovely hotel.
23 September 2013
Rated 5.0 out of 5.0 by Modar Great Location
overall was great experience location, service and amenities except one is your valet parking was uncomfortable due it's paid parking, though i'm a hotel guest.
11 September 2013
Rated 3.0 out of 5.0 by Yazan Beirut August
Thanks for the opportunity of letting me provide my feedback,
i had few problems during my stay in the hotel, the first one was with in the toilet where the plunge for the bidet's plumping was working, and then another problem with the AC where i was literally sweating in the room until the maintenance people came and fixed it and last thing was the size of the room itself as i usually get a little bit bigger rooms in your hotel during my revet stays.
looking forward for a better stay next time,
26 August 2013